Excellent holistic care from Dr. Vanderhurst(s) and staff for the entire family! Everyone is…read moreincredibly friendly and treats us like family at each visit. Highly recommended!

Nice Doctor but he really made my condition much worse. He worked on my neck and caused a mild…read morenerve tingling in my right shoulder and bicep to become much worse and now I have to get an MRI. I went to obtain acupuncture treatment and the Doctor did XRAY of my neck and decided he could work on my neck to restore the curvature in my spine and likely reduce the tingling. i have had success with other Chiropractors in the past and this is first time things have worsened. This Doctor was very happy to take my money including $35 charge out of my pocket every visit for a 2 minute time on an electric massage table. What a ripoff!!

Last Fall I had serious spinal fusion surgery. I am a 73 year old male who up until I started…read morehaving back pains was in excellent physical condition. After the surgery I wasn't sure what exercise I could or should do. Dr. Forrer and his staff evaluated my condition, recommended a course of physical therapy and really set me on the course to full recovery. Step by step I was able to restore my self confidence as to what I could do. I feel 100% better now than when I started. I am now looking forward to regular physical training and yoga having graduated from the recovery phase of my return to normalcy. I would highly recommend Spine and Sport Physical Therapy.

I highly recommend this family-run business. All evaluations and therapy are conducted by a…read morelicensed physical therapist, as opposed to a technician. Kevin did a thorough job of developing a personalized plan of treatment and communicating with my doctor on a regular basis. He took the time to be sure that I understood my condition and was patient in answering questions. I was also given home exercises in order to reinforce my therapy. The office personnel were friendly and accommodating. Shenandoah University students are fortunate to have an opportunity to learn from such highly qualified staff.

Knowledgeable caring physician. I strongly recommend her to friends. She spends ample time with me…read moreat each of my visits

Went to this doctor because she was interviewed on NPR and sounded like a concerned physician who…read moretook the time to completely diagnose and treat her patients. She does not accept insurance so is self-pay only. Had a difficult time getting an appt., supposedly they had SO may people trying to see her they were completely booked for months. Finally got an appt. scheduled due to a "cancellation" by someone else. Arrived at office, very small, not well-appointed, receptionist friendly tho, waited quite awhile (30 min. +) although I'd arrived early and had already filled out paperwork. Was shown into exam room, the usual Dr. stuff like weight, height, etc by nurse, who also asked a few brief questions. Dr. Arnett finally came in and took a long and extremely detailed history and questionnaire, which at the time I questioned to myself because her notes appeared to be completely random, unorganized, and illegible. She did a complete physical but nothing in depth like a pelvic or breast exam, told me I'd have to go to a gynecologist for those. After about an hour, she appeared satisfied with her questionnaire and sent me to next room for blood draw, then I was dismissed to receptionist. I asked when I'd know results of the blood work as I was not feeling well and wanted to know what was going on, Dr. said it would be "mid next week" (this was a Thursday). Paid my bill, which was $589 out of pocket for this visit and bloodwork. The following Wednesday I called her office to see if blood results were in yet and was told they "hadn't come in". Called Thursday, results were in, but was told that they "couldn't be sent to me because of office policy, you'll have to make another appt. to see the Dr. and she'll go over them with you." Asked when I could get another appt. and was told they couldn't get me in until the following month because the Dr. was "going on vacation". I was quite ill by this time and needed to see a Dr. ASAP. I told receptionist and then the nurse this and said I needed my bloodwork to take to another Dr. since there would be such a long delay in seeing me; they REFUSED although I had already paid. I had to lodge a complaint with the Commonwealth of VA / Dept. of Health Professions and have them contact Dr. Arnett and FORCE her to release my blood results to me. I then received a very rude letter from Dr. Arnett telling me that she could "no longer serve as my physician" because I had "threatened" her and her staff. I also have a copy of the questionnaire she filled out when talking to me during the exam and there are serious errors, things I DID NOT tell her, like a note that my Dad was a heavy drinker when he NEVER drank! DO NOT PUT YOUR HEALTH AND WELL-BEING IN THIS DOCTOR. In my opinion she is only concerned with the money she can make off of you, not with your health!

UPDATE 6/2025: This update is several months delayed, but I feel it's only fair to update my…read morerating. They've gotten better. Looks like they're getting the glitches out of their system with the takeover by VHealth. Have they gotten nicer and more patient friendly? I think maybe and that's just nice. So, we're still with them. Changing is hard and requires too many preliminaries, so I only want to do that if completely disgusted, and we're just not there. Updating to 3 stars right now

My daughter needed her paperwork filled out to try out for school athletic teams and after 3 days…read morethey still haven't completed the paperwork. Her provider told us when she originally had her appointment that if she needed the physical just to call in and they would have it at the desk by the end of the day. I've been calling since Monday morning and now it's the end of the day Wednesday (I stopped by the office and they said it won't be completed today either). So they still have yet to fill out the very short Questionnaire and sign it in order for her to try out.

Hands down the WORST customer service and phone etiquette I have ever experienced. My father has…read morebeen a patient for quite some time, I have been the one to set up all appointments and discuss his care with the nurses. TODAY the receptionist decided I was not on HIPPA which I highly doubt many months would pass while giving access to me and I not be on HIPPA. I asked to speak with a supervisor and she sent me to billing to be coy. I call back and magically a supervisor answered, nice lady, will give her a 5 star. The little girl answering the phones up front who mind you NEVER do, get a zero star if i could. The attitude sucks, make up there own medical rules, and times to answer the phones. even when you call 10 plus times. Front Royal needs better people.

Not impressed. I was scheduled for a 7:15am appointment and when I arrived, the receptionist…read moreinformed me that I was at the wrong location and that I needed to drive to the other side of town to go to the hospital. I thought that was odd as I received a confirmation call the day before, but I left. The receptionist was wrong. I was at the right place. I received a call later 'to reschedule the missed appointment." I returned the call to let the practice know I was there, but that the receptionist sent me away. I made an appointment with a different practice.

As the mother of a son with severe disabilities and medical complexities, I see many physicians for…read morehim. I have taken him to Dr. Walston for acupuncture for his particular needs to continue the same care he has had before we moved to the area last year, which helps him immensely. She is absolutely wonderful with him! Not only is she professional with an impressive background, knowledge base and skill level of acupuncture, but she couples it wih her kind, compassionate manner. She is sensitivie to his needs and sets the tone of a warm, relaxing environment the minute you enter her clinic. I highly recommend Dr. Walston and look forward to seeing her again soon with him.

I second the comments made in these reviews that, "A fundamental part of her skill set is a…read morecapacity for deep and non judgemental listening. This is a huge deal, besides her willingness to meet what is presented day of treatment, and combine that with my history, her ability to really hear her clients sets her above and beyond the average into the realm of gifted healer." She is also very soothing and after your appointment you leave feeling totally relaxed and a sense of being on top of the world.