soooo disappointed. was in the mood for hotpot last night and after waiting an hour for a table, i tried ordering a taiwanese pot. they told me they were out of stock!! no sign on the door, i wasted an hour waiting for something they didn't even have!! read more

Great little spot, variety of choices, fair amount of seating. Servers are friendly and check on you often. They have lunch specials that include drinks. and they offer you broth refills multiple times. I had the #4 beef. It was a generous amount of meat and good amount of veges. I'll be back! read more

The food here is always on point. Love trying new flavors so I got the creamy rose and it is SO worth it! Flavors are perfect. The wait time is roughly 15-40min depending what time you arrive. Waiters are quick and check on you periodically, but respond fast if you wave them down. Seats are comfortable and lights are dim which makes the experience relaxing. Highly recommend if you're in the area! read more

Boiling Point - Taiwanese Near Me - Chino Hills, California

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First time at this location. We arrived around 8:20pm and got seated around 9pm. The wait was quite long but it was peak dinner time so people were still eating when we put ourselves on the waitlist. Regardless, we got seated fairly quickly considering the circumstances and I was able to see that the waiters try their best to accommodate for all party sizes. I got the Beef pot and usually order mild spice for my pots but I decided to try medium and it was not a good choice because medium was spiiicyyyyy (I'm not too good with spice). I decided to get the Scallion Gravy Rice (upcharge) instead of regular white rice or vermicelli and it was very yummy! It's an upcharge but I never regret the extra dollar and change. We also got the garlic pork belly as an appetizer (not pictured) and it tastes amazing when eaten with a mix of the garlic soy sauce and garlic bean paste (the garlic pork belly is thin sliced pork belly btw) The workers were amazing and special shoutout to Sylvia who went above and beyond by making sure we had everything and brought over anything we needed in a timely manner! Will be back for more but it does get cold once everyone's fires die down and body heat dissipates as people leave the restaurant make sure to bring a jacket to stay warm! Also, they're having a promotion where you can get a free drink with a purchase of a pot during dinner as well!! Any drink on their menu as long as it's medium sized. The large sizes are free during lunch hours! read more

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weird vibes from staff. they obv lack social skills and are awkward asf. Food great. but if ur not chinese it seems like they're more likely to ignore you or shout at you while you're ordering food, even if you have questions. read more

no reason why we are bussing tables instead of TAKING tables when there is no wait time. Probably took abt 15 minutes to take our order in such a small space lol.. also customer service is just so bad, it gets worse every time. Very unwelcoming when taking orders or speaking with customers in general & having a bad day can't even be an excuse because it is like this every time. food was okay, it's never consistent. meat was clumped up read more

I had called in my order for pick up. I got the flaming beef soup. I microwaved for about 5 minutes because I like my soup hot. As i took a bite, the beef was so chewy so the point I had to spit it out.. so I called them and told them about it and they said that they will give discount on my next order. Next order comes around, they said that they cannot honor it Because the manager wasn't in. They took my name and number. So I don't know what the big deal was... so disappointed how this was handled. read more

The food at Boiling Point was absolutely delicious when we went yesterday! The only thing that could be improved is the service it was a bit slow. Other than that, everything was great and we really enjoyed our meal! read more

We've been to this location for a few times now and always an exceptional dining experience. From the moment we walked in, we were greeted with warmth and incredible hospitality. The ambience is cozy and inviting, perfect for a relaxed meal with friends or family. The decor creates a wonderful atmosphere that makes you feel at home. One of the highlights of our visit was the outstanding service. Our server, Thomas, was attentive, knowledgeable, and made sure that everything was perfect throughout the meal. He went above and beyond to accommodate our preferences, and his recommendations were spot on. The manager, Victor, also came by to check in on us, ensuring we had everything we needed and that we were having a great experience. Their attention to detail truly made us feel like valued guests. As for the food, the quality of the ingredients was top-notch. Everything was fresh, from the meats to the vegetables, and the variety of broths was impressive. You could taste the care and effort put into every dish. The flavors were rich, and the customizable nature of hot pot makes it an interactive and fun dining experience. Whether you're into hot pot or trying it for the first time, this is the place to go. Exceptional service from Thomas and Victor, a great ambience, and high-quality ingredients - you can't ask for more! read more

Boiling Point - Beef and Taiwanese - Taiwanese Near Me - Chino Hills, California

Bad service! The waiter is super slow and not helpful, very impatient. food looks ugly after cooking. Nobody to add soup even the hot pot is dry. read more

Reserved a table for the lunch special and wait time was packed for their lunch but I was not bothered by it much. Received a free tea drink and chose the refreshing Honey Green Tea. Loved the welcoming small establishment this was with very quick service. Decided to try #9 Miso Hot Soup and I loved they gave a side of noodles. Beef with the vegetables were delicious and the broth was so good. I also tried the #04 Beef Hot Soup and loved the quality of the beef. I think my eyes were bigger than my stomach by how big #09 was for one person but I was happy to take the leftovers back. I need to try their other items on the menu and can't wait to stuff myself again. read more

Boiling Point - #9 Miso Hot Soup - Taiwanese Near Me - Chino Hills, California

Food is good. This review is for the waitress working 3/6 lunch. We joined the waitlist. Waited for 20 min, got a text that said the table is almost ready. We had been waiting outside but she managed to sit 2 other parties who had just walked in after. When we came up to ask without any apology she gave us a sarcastic wide eye look and stated they had already called us and rudely directed us to the seating. I understand mistakes happen but to not acknowledge and apologize is terrible customer service. Other servers were attendtive though. read more

Came in at 7 on 8/16. Food was consistent, but man oh man the service was just top notch today! Whole team was super attentive and shared responsibility in making sure our meal was perfect. We were constantly checked up on with water and soup refills, and everyone was super nice and welcoming! I would name drop but there were so many of them! read more

This restaurant is always freezing cold inside. When it's cold outside, they won't close the door. When it's hot outside, they're blasting the air conditioning so high that you're shivering. Everyone in there is wearing a full jacket, and many people wear knit hats to try to stay warm. It ruins the entire experience. When I asked the staff about bringing up the heat to a reasonable level, they were incredibly rude and completely dismissive. read more

My husband and I got food poisoning after having their Togo orders this Tuesday night. My husband had ongoing diarrhea. And my symptoms are more severe than my husband, I had severe vomiting and diarrhea. Very very bad experience. I ordered 3 hot pots, Lamb pot for myself, Taiwanese Spicy pot my husband & Beef pot for my youngest daughter. Luckily my youngest wasn't hungry that night, she didn't eat her order. I will never order togo or dine-in at this place again. read more

Came in after a late public hearing in Pomona and we're lucky this place was still open. We walked in about 25 minutes before they closed at 11 PM. We noticed the restaurant signage on the building was out so we almost missed the suite. We were seated right away- probably 3 other tables in there with patrons. One of my favorite Taiwanese hot pot restaurant. The menus are on the end of the tables on a pull-cord. Pull and scan and I appreciate the card was not sticky. Got waters right away while we were looking at the menu. Not our first time at a Boiling Point so we knew what we wanted. Husband got Milk Cream Curry and I got the Beef. Probably got our orders within 5 minutes after ordering. My favorite dipping sauce is the Garlic Soy - there are a total of 4 sauces labeled in both English and what I presume to be Chinese. My beef soup had a very generous serving of beef and it was very good quality- you could taste it in the meat. I ordered my soup with rice and husband got noodles which comes packaged separately for you to drop into your soup and cook. All the vegetables were so good when they were cooked in the soup- even the corn. They did a last call at 11 PM which was nice because most restaurants do it 10 to 15 minutes before they close. We didn't get anything else but they were nice enough to fill up our waters for us and turned off our burners upon request. When they dropped off the check they also gave us the Lemon jelly snack. Overall I liked the cleanliness of the restaurant and was extremely pleased with the service we got even though it was right around closing. We walked out around 11:10 and did not feel rushed to finish and leave. read more

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Food was good. Service fantastic, I didn't realize they gave out free tea at this location! The jasmine green tea was tasty and refreshing. The food came out fast and the servers were very attentive. It was lively and full inside although. Smaller restaurant. Will definitely be returning to try the Thai tomato! read more

Boiling Point - Beef Bowl - Taiwanese Near Me - Chino Hills, California

Food was blah Service was ok Ambience is ok, tight cramped with hot soups , not a very good situation Not kid friendly read more

I had such an amazing experience at Boiling Point, thanks to Sarah's wonderful service! She was warm, attentive, and made sure everything was perfect from the moment I sat down. I ordered the Taiwanese Special and it was absolutely delicious--rich flavors, fresh ingredients, and cooked just right. Sarah took the time to explain the menu and made me feel welcomed the entire time. Her friendly attitude and genuine care really elevated the whole experience. I'll definitely be coming back and recommending both the Taiwanese Special and Sarah's exceptional service to everyone!, ong fina tell all ma homies to pull up here read more

Came to visit today AGAIN because I won their giveaway! It was so good and I was so full. We got checked out by Adam and he was really nice! Honestly I feel like all the workers at this location is just really attentive and sweet. Would def come back again! read more

Boiling Point - Taiwanese Near Me - Chino Hills, California

No flavor No ice in drinks No ac Asked the server if we can add anything to add salt into the soup she said try this broth (tasted like water) 2 things for $40 bucks and a brown sugar water read more

Fresh food with good flavors. The hot pots generally run more spicy than expected. Mild is more of a moderate. The good news is if you order to go and ask for no spice they still provide you with the sause packs to adjust the flavor yourself. The seasonal 3 cups chicken hot pot was a nice change of pace, just sweet enough. The fermented tofu runs a little spicy for my taste but works well with a base food such as rice or vermicelli. Overall this is a great choice for hot pot. read more

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Eating out is difficult as it is with how expensive prices are. This makes it even more heartbreaking when you make the plunge and get served a half-done meal. I ordered the Tomato Soup with Beef replacement instead of Pork. The meal came with no noodles, no beef, and several meats missing from the soup. The level of quality control for this place needs to be checked. The reviews for 5 stars are almost tied as 1 stars. read more

Took a while to get seated today for hot pot this evening. They use a text wait list system which is okay as you get a text acknowledgment after you sign in and a reminder text when your table is ready. The place is quite small and we were seated at a tiny table for two. Which is very crowded for a hot pot place. The place is clean but they don't do a good job of cleaning the tables and chairs. We had to ask our server to set the tables and chairs. After being seated it took a little while before they took our order. We ordered the number 4 which is the beef hot pot, medium spicy with noodles. The wait for food was surprisingly long as they already have the soup base ready and just need to drop in the pre cut and measured ingredients. The hot pot was very tasty and filled with great fresh ingredients. So a good experience with the food. So overall three stars. read more

Boiling Point - Wendy taking pictures of the food - Taiwanese Near Me - Chino Hills, California

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I came here on my birthday and got one hotpot completely free (only works day of birthday, they check ID). I thought the sauce containers were a bit annoying since they were tall and had really small spoons. The day I came they didn't have any rice available so had to get vermicelli noodles. In terms of food, I thought the broth here was better than other BP I've been to. The creamy curry hotpot hit the spot and green tea was a tad sweet but was delicious. A pretty good location for boiling point! read more

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I came here around 11:30 AM and managed to beat the lunch rush. Luckily we were seated and had no wait. There's a huge parking lot in this plaza so we also had problem finding parking. I got the beef hot pot and it was delicious. Because we came during lunch we also got a tea and it was less expensive. I got mild but it's pretty spicy. Even though it was quite spicy I liked it. They had a good amount of beef and toppings. In the end I don't think I finished the noodles because it was so much food. Overall, it was a really pleasant experience and I would come again. read more

Boiling Point - Beef - Taiwanese Near Me - Chino Hills, California

i had a bad experience in the past, but due to my love for BP, i've decided to try them again a couple of times hehe yes, it takes a little while to get seated and have your order taken, but the food comes out super fast; like within 10-15 minutes, and the vibes are always amazing! music is a decent volume level, but bring a jacket since it's super cold as the a/c is always on blast I usually get the beef hot pot, extra hot, and it burns sooo good. unlimited rice? what more can you ask for? p.s. try mixing their garlic bean and soy sauces, and you'll have the best dipping sauce ever; it's a game-changer! and make sure to show up during their lunch hours (like before 2ish?) to get a free drink with your combo ;) read more

Boiling Point - Taiwanese Near Me - Chino Hills, California

I've been going to this boiling point since college! The food is consistently good and of course I love the lunch special. Milk cream curry all the way! It does get busy as all other boiling points do, so keep that in mind! read more

House special was gross, tofu was not good. Asked to exchange and they said okay, I then figured out they were trying to charge me for another bowl. This is no way to run a business. Would not recommend this place. read more

The workers here are slow in the head cause I stood by the door to be seated and they kept walking by not even a hello welcome get you some new employees read more

I can now see why this place has 3 stars. I try not to write bad reviews unless I'm very dissatisfied, and that is how I'm feeling at this moment. I ordered 3 pots to-go the other night, one for myself and two for both of my sons. I asked for no spice on my younger son's pot, but it was sooooo spicy! Even I could barely eat it. Then I find paper in my bowl, probably from what they used to separate the meat portions. Their prices are also higher than their nearby competitors. The only reason I didn't give only one star is because the girl who took my order was super sweet. read more

Boiling Point - Found paper in my soup - Taiwanese Near Me - Chino Hills, California

Can't say anything about the food, they're real good. Best time to be here is past 2pm where there's not too many people, no long waiting time and not crowded. Service was a bit off, asked for water but didn't get it. Also we have to wait like 5 minutes to get their attention for our bill when the place was half empty. But would definitely be back. read more

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Boiling Point NEVER disappoints!! I do think the quality gone downhill and prices increased since covid but nonetheless, still very good. There's usually always a wait time here but you can sign up on the check in list and they'll text you when the table is ready. Korean Bean Paste 3.5-4/5: Usually this is my go-to, I love the included noodles and the fish cakes goes well with the house sauce. This time, it came out kinda oily. My friend told me they changed ip the recipe or something that makes me more oily :( such a shame because it's my favorite dish. Milk Cream Hot Soup 4.5/5: It was more like curry with a topping cream. It was so flavorful where you don't really need to house sauce because that's how flavorful the broth and cream was. Beef Hot Soup 4/5: This is probably one of the more popular ones but great go to. It was flavorful and there's lot of proteins and topping. Pork intestine 4/5: It was very soft and great paired with a hot soup. Definitely an acquired taste tho ! Come during lunch for a complimentary green or black tea. I love how after each meal they include a packet refresher. There's usually always a wait but it goes by quickly. :) read more

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The food was good. I've been here a couple of times and the Irvine location. BP never disappoints me. I love the lamb meat and the portions are generous. The service could use improvement at this location. The ambiance is good. As far as parking, it gets packed during lunch time read more

Interesting that the average star rating is only 3 stars. I thought the food quality and taste was great and that the service was on par with other Chinese food establishments. So if managing expectations appropriately, it won't be stellar service, but certainly was efficient. We got lucky as we came in early (around 11am) and got a table right away in the half empty restaurant. By the time we were about halfway through our meal, the dining room filled up and there was quite a wait outside. Menus are QR code scanning only. Don't be confused by the two sides QR code placard, one is for the menu and the other for retail items. One of the walls also had helpful pictures of each of the main hot pot soup options. I had #3 the Korean inspired pot. Each entree (less than $15) comes with your choice of rice or vermicelli, your choice of spice level (mild is the lowest for the Korean bowl), and for lunch a green or black tea. After ordering, I thought the food came out fairly quickly but that could also be because we were there early. A steaming pot came out and the server lit the fire underneath to keep it piping hot. It was quite a site as the the bowl was a bit shallow so the toppings looked like they were overflowing (in other words, plenty of food)! For the Korean bowl, it comes with a bit of meat, ramen, bean sprouts, kimchi, an assortment of seafood type balls, tofu, rice cake, and veggies. I got the vermicelli but in hind sight should have ordered rice because it was a lot of noodle between the ramen and vermicelli. Everything was super good, esp dunking it into the garlic bean past sauce on every table. I did wish there was more protein in lieu of all the carbs. The servers came around regularly to refill beef stock as the liquid boiled out from the heat. The green tea, albiet sweet, provided good relief from the heat both temperature wise and spice wise. An enjoyable meal all in all and definitely great value given the price, quality and quantity, esp for lunch. read more

Boiling Point - Taiwanese Near Me - Chino Hills, California

I love coming here and I come pretty often. Recently, I've realized that their items can be a bit inconsistent. For example, on some days, I receive more meat than veggies and other days I get more veggies than meat. It may not be a huge deal but just something I wanted to note! read more

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This location was a MISS. I went here for dinner and it was busy, which wasn't the issue. The service was on the lower side. The waitress was having a hard day so i understood the lack of customer service. When she brought us food, she was very rude and had a kick of attitude. As for the food, don't even order. The broth tasted like raw fresh meet. It had a lingering cow smell and taste. We ordered two different pots and they both tasted like this. The location was very dirty and the tables smelled. read more

Tasteless food with annoying music blasting too loud. Cupnoodles taste better don't get excited if you never tried this place.

Horrible service! These servers think they're entitled to give you bad service after their food tasted gross. Super attitude-y. Servers act bothered after u ask them for stuff. Like why are the we, the customers, saying sorry for asking them to do their job. Terrible. read more

Hi, I'd like to file a complaint about my experience at your restaurant. When I arrived, there were clearly many empty tables inside -- at least seven or eight -- yet your staff didn't let customers in. It didn't make any sense, and it really affected my dining experience. I hope you can look into this, because the service felt unprofessional and quite frustrating. read more