very easy to make an appointment, clean , very nice Docto and staff and have Botox,adhd, sick…read morevisits and fast and easy to get in.

The funny part is had they not been so rude and condescending I would have gladly came back and…read morespent more money on Bloodwork,Check ups etc. their loss. Not mine. I don't need to be lectured by a NP or treated line trash because they don't have the respect for their patients anymore.Gee. I wonder why. Certainly said how much they have went downhill. It wasn't about the money...it was about my time. I hope they turn it around. I feel like this should have never happened. In my opinion.

I saw Dr. Rueb for some pelvic floor and bladder pain that I was having and she was wonderful! I…read moregot an appointment with her the same day that I called. She was incredibly thorough and discussed all options with me, used a model to show me what I couldn't understand, and made me feel heard, seen, and valued. She answered every question I had and I am finally feeling like I am getting the answers that I need for my health. I am so thankful for her and her office staff! I thoroughly enjoyed my visit and am looking forward to going back for continued care.

I saw Suzanne numerous times for chronic recurrent UTIs and ongoing bladder pain. At one point,…read morethey lost my appointment and when I arrived (having traveled 25 minutes) they told me they were fully booked. They even checked and did find my phone number in their call logs, proving that I had set up the appointment. To add insult to injury, they charged me for the co-pay, claiming "the insurance company won't let us waive this." At another appointment, I had to leave after waiting in vain for 50 minutes. I have chronic fatigue, and was too weak to continue waiting. When I politely asked the reason for the delay, the staff had an attitude about it. I was also charged a co-pay for that day even though I was not seen. Some months later,, Dr. Pezzella scheduled a follow up appointment--to tell me that there was nothing further they could do for me. They didn't help me, and again charged me a co-pay for that appointment --to tell me they couldn't help me! The receptionist told me that Dr. Pezzella asks her to book four 15- minute appointments per hour--the appointments always go longer, and she is always running late. Their concern is not Patient Care, it's money, and they pack as many appointments daily as possible. You will NEVER be seen on time, and will OFTEN wait as long as 30 minutes or more to be seen. If you question this, you will be told "we are a specialty practice, and this is normal for a specialty practice." Except it isn't--I see 3 other medical specialists, and never wait more than 10 to 15 minutes to be seen.

Best emergency room ever. Was there last night and was taken back to a room at a very reasonable…read moretime. Nurse Blakelee was absolutely amazing and so patient, even though I was not the easiest patience as I was in horrible pain. The doctor was also absolutely amazing, I unfortunately can not remember her name. They worked so hard to get to the route of my problem with extensive testing and genuine care about getting me back on my feet. Very informative of everything going on as well. Could not recommend this place more. Thank you for all you are doing!

Sitting in the triage room and I hear a staff member say that they'll punch "Her white a## in the…read moreface." DISGUSTING! A team full of African Americans with no regards to patients or professionalism. If I wasn't in so much pain and knew where else to go, I would have been gone. Just moved here from NY and I've never seen or heard anything like this in a emergency room.

I had a HORRIBLE experience with the front desk personnel today. Just so happened my appointment…read morewas today and payday is tomorrow. I didn't have my portion (deductible) today and they would not bill me. That's fine, but she (Stephanie) was rude about it. There's no reason for that. If it was the policy, she would have never called billing and spoke about me in my face as though I wasn't there. But thankfully, I don't go low. I left without being seen but I also didn't reschedule because anywhere that doesn't care about me as a person can't care about my health. It doesn't matter to them, I'm sure, but they still lost a patient today. I've been going there since 2016! But today ended that "relationship." I'll find somewhere that still treats people like people.

it in my opinion that you be real careful about attending this place. Their medical assistant they…read morehave especially the Nurse Practitioner Stephanie Gunn assistant is awful and can't do her job good. They like to call you 1-2 hr before your appointment to cancel it, they are so dramatic and don't know how to keep their personal business at home instead of bringing it to work. Stephanie Gunn like to tell you about her husband cheating on her and his mistress keying up her car. So if you go to her, you better be careful because you may get attack by someone you don't know because of their personal drama in my opinion. Now the facts are I have been lied to several times and have the message to prove it and the intelligence level that the medical assistant Nicole has is not up to part for her job duties. Than she like to disrespect you by saying smart remarks and when you say something back it's a problem. The office manager there don't really care and they will lie to you to keep you from writing complaints. I have even have the NP I was seeing sent me to have the wrong thing done, for the people at Lexington to tell me thats what I don't need and I need this. This place is awful , unprofessional, and to much of drama. It is my best opinion to never recommend anyone to go there . Exactly, why I told my mom if she die or something bad happens because of them, I will not help her because she choose to stay knowing about all of this that I speak of . When you got messages and audio proof. There is nothing no one can say . So they won't load my photos but hey just go to google. Even employees agree . There are so many negative to review on them, it's not hard to find. It's one on indeed empolyees and couple of them talking had bad the office is ran and how bad the so called professional like the nurse Practitioner is. I can't make this up if I tried