A long time fan and customer of BodySpec. I used to go to the Broadway location and was super…read moreexcited when Union St opened -- very close to my gym and home. The two techs in here are fabulous, they are efficient, friendly, warm, professional and clearly very passionate about health and wellness. They genuinely care and make for a really positive experience. My small feedback on where BodySpec (corporate) could improve is that they seem to have switched policies and it's unclear from their comms and marketing that you lose the credit if you can no longer make the appointment. That and their customer support team (email and phone) is VERY slow / unresponsive and a 180 from the warmth and professionalism of the techs in Union St!

Finally a location on this side of town! I've been to the north beach location in the past and was…read morepsyched to find one closer. Happened to be their first day. Matt was terrific. The space is neat, and right in the middle of cow hollow / union. In and out in 5 mins. Instant report as well :) Would def come again!

I'm glad that I didn't look at the reviews before I came to this location. I needed to have a test…read moredone and made the arrangements fairly quickly so there wasn't a lot of waiting. I took Bart into the city and it was approximately a five minute walk from Embarcadero station. I got there about 25 minutes before my actual appointment time. I filled out a little bit of paperwork. There was one other person in the waiting room and they went in while I was doing the paperwork. I didn't have to wait very long and then Erik the technician came and got me. He was very professional, helpful and kind. I was done fairly quickly and was on my way home before my appointment was even supposed to start. Overall, I have no complaints.

Would be no stars if I could. Scheduled my appointment. Checked me in. Charged my credit card…read more Allowed me to wait in their ugly little waiting room and then told me they don't do that kind of imaging here. No manager to do a refund so left to file a dispute with my credit card company. Also learned their MRI machine is broken and they no longer do X-rays. Add an ugly outdated dirty office and that pretty much seals the deal. Like yourself and don't ever use this place.

This review isn't for the service so much as the cost. $2000 per vaginal pregnancy ultrasound, when…read morethe national average hovers around $500. I moved to SF and found out I was pregnant. I was about 8 weeks and didn't have a doctor here, so my doctor in Chicago referred me to this center for an ultrasound. I called to see if they accepted my insurance, and they said they did. On the first visit, we didn't hear a heart beat, so naturally scheduled a follow-up for the following week, at which time we did hear one. On both visits, we did not see a doctor, just the technician, who performed the vaginal ultrasound and did not give us much information. She said she would give updates to my doctor in Chicago, who then called us with information. We switched insurance right after, due to the move and new job, and I found an OB here. At the same time, I got the bill from UCSF--$2K per ultrasound, for a total of $4K. The ultrasound had a bunch of tacked on costs, like doctor's fee (I'm guessing the tech showed it to a doctor there), facility fee, etc. Insurance said they would only cover half of each, so we're paying $2K out of pocket. To make it worse, USCF doesn't have an automated monthly billing option, so I have to log in every month which reminds me (hence this review--I just made a payment!). When we went to my first OB visit, he was going to perform an ultrasound, but I hesitated and asked how much it would cost. He said even if insurance didn't cover it, the cost would be about $300. (Insurance did cover it). This is mostly FYI for those of you that may be going there for a basic ultrasound or something, to know about the additional fees that get tacked on, which your insurance may decide not to cover. We would have been better off going to a doctor's office or something without insurance and paying out of pocket, rather than a research hospital/facility that has a lot of additional fees.

Horrifyingly poor patient-empathy. I had to schedule an emergency mammogram (which is scary enough,…read moremaybe having breast cancer) and the ladies I spoke to to schedule an appointment were quite bureaucratic and uncaring. They required I fax a detailed and 100% correct order before they would schedule me, and their process took so long that by the time I got the right order in, there were no appointments left this week (it takes 45 minutes for a fax to come through in their system!!!... that's insanely slow. It's 2019 people, how about using email? Or a bit of human connection and heart?) So now after 90 minutes on the phone with them and my dr office, I need to start from scratch elsewhere. Never coming back here - they treat their patients like just a barcode in their computer system

Cheap for a reason…read more Trying to get Help on the phone is a nightmare. No one speaks English and it takes them four days to process an order for something that was already approved by insurance. I would only come back here if I was forced to.

Terrible customer experience at SimonDead Imaging. A few years ago I had one appointment changed…read morefrom open MRI to closed and recently had another completely canceled, both times I wasn't told until I arrived at their 1180 Post St location in SF. For the second incident, I wasn't told it was cancelled until I checked with the front desk after sitting in the waiting room for 25 mins past my scheduled appointment time. Incompetency from top to bottom. Many customer reviews and several doctors I spoke to tell a similar story. The front desk staff of young Michael Smith, a young Latina woman and an Asian "concierge" act like detached, frightened children. Please note, pointing out their races is just for identification purposes. Before my most recent appointment, I spoke with the concierge about the need for the quieter open (vs. closed) MRI machine due to my noise sensitivity condition called hyperacusis, but she apparently didn't note the importance of that for the rest of the staff because one of their techs decided the image quality would not be sufficient which seemed to have led to my appointment getting canceled. It's a mystery why none of the front desk people could notify me before I arrived and sat in the waiting room for 45 minutes. I asked Michael for his supervisor/office manager's phone number which he was reluctant to give, first saying she wasn't onsite and "she's really busy", then giving me an email address with an incorrect letter in the name, confirming it even after I read it back to him letter by letter. After forwarding the message to info@simonmed.com as instructed in their reply to negative reviews, Brianna (not Brionna) Dolayo finally responded and at first seemed to want to help, but later flaked out on a phone appointment time we had agreed to. Unfortunately, they don't want to be accountable for the disorganized, incompetent mess of SimonDead. If you're a high risk, high reward type of person and still want to try them, I recommend not calling their posted number which just routes you to a call center which always took 20-30 minutes to make an appointment due to their system always being "slow today". Call the champ himself, Mike, at the Post St. location: 415-248-3708. He gave me that unlisted number, so you're welcome.

We had a great experience at Wilson Imaging! From scheduling the appointment to getting the report,…read moreeverything was smooth and easy. Caroline and the front desk staff were super friendly and professional, and they made us feel very comfortable. This will definitely be our go-to place if we ever need an MRI again. Highly recommend!

Excellent imaging services! Carolina was so friendly and helpful, start to finish. She responded to…read moremy questions and my doctor's office in a timely manner. She scheduled me at my preferred time. My wrist MRI was done accurately and very comfortably using their extremity MRI scanner. So much more comfortable than a regular MRI. Radiologist report results were provided quickly. I highly recommend Wilson Imaging!

Great experience. The team is very knowledgeable and the process is quick and simple!read more

Kalos is great. I've made tremendous progress working with Morgan and the monthly dexa scans have…read morebeen critical data for accelerating things forward. It really changes the game for building muscle while staying lean.

I like the hospital, seems everything new, nice & caring nurse staffs. However ER doctors that I…read moretalked to mostly residency, I don't like residency actually, they're learning doctors, lack of experiences. Another thing, if I get scans & radiologist with initial MW read my scan, it will be bad luck, he always reading & result most tough one, like metastati disease but actually nothing, he said nodule but he not specific how many nodules, what sizes, I just did MRI w & without contrast outside Sutter, its nothing. Terrible. Also I was fasting nothing by mouth since midnight at hospital including water, to do 1 procedure, the next day by 1om, the doctor changed mind, said the procedure cancelled.He think is easy to let people thirsty, hungry, at the end the procedure just cancelled.

Excellent care. Nice people. Easy to park. Just overall a great experience. Clean. Timely.read more

Aimee Knight, the owner of Reveal Diagnostics, is such an incredible person. I had such a positive…read moreexperience. She literally went above and beyond to ensure that everything went smoothly as possible. She's also an amazing advocate when it comes to reaching out to your doctor and requesting a proper referral. She has always been very quick to respond to my messages and emails regarding any questions or concerns that I have had. Christina, the X-ray technician was also wonderful to work with. She answered all of my questions regarding the imaging that I needed to have done. She is extremely knowledgeable, patient and will make your experience as comfortable as possible. She's also very quick and good at what she does. So you'll be in and out! I cannot recommend Reveal Diagnostics enough for any dental, TMJ, sinus or upper cervical CBCT imaging that you may need to have done.

Highly recommend Reveal Diagnostics. The team at Reveal are incredibly accommodating and truly…read moreexperts in providing the best service possible. Thanks so much Robert and Michelle for all you do! Keep up the good work!

First I want to be clear that the radiology reports for my two MRIs were received promptly and were…read morequite thorough. My low rating comes due to my two interactions with Linda in billing. I was billed for services that I had already paid for, so I telephoned the billing department on 03/02/21. I explained the situation to Linda and she could not have been less interested in helping me resolve the issue, but told me that she would "investigate" and get back to me. On 03/11/21, since I never heard a word back from Linda or anyone else with Cal Imaging, I called back for an update. Unfortunately I was again connected with Linda (maybe she's the whole billing dept.?) and she was once again very dismissive and extremely curt with me. When I tried to get an understanding of what her "investigation" revealed, she hung up on me. At the end of the day medicine is about customer service and unfortunately Linda's appalling lack of regard for patients reflects negatively on the entire organization. Because of her, I will never utilize the services of this medical group again. My recommendation to management would be to provide Linda with some much needed customer service training.

We pay our medical bills promptly. Our account was referred to collections agency without adequate…read morecommunication. We then had to spend time and money resolving the issue with the collections agency. We will never use them again and suggest others avoid them unless you pay cash in full at time of service.

Highly recommend this LabCorp location and Lisa specifically! I have such tiny veins and low blood…read moreflow. Usually I have to be stuck multiple times to find a vein. I always have a horrid experience. At this LabCorp location however, Lisa found a vein immediately and a good one too! I needed to have a lot of tests done and she got about 15 vials of blood in a few minutes. It was the best blood draw experience I have ever had. 5 stars!! Lisa is very skilled! Quick tip is to make an appointment and try to visit early in the morning. There are a lot of walk ins so the line can be long. Office receptionist is firm but nice to manage the line.

This review is toward the Chinese speaking employee. This facility is located in Chinatown and…read moreserves many Chinese-speaking patients who do not speak English. Unfortunately, there is a Chinese speaking employee there who has been very rude and unhelpful toward my mother-in-law and other patients. When my mother-in-law asked for help with the check-in process, the Chinese-speaking employee told her to do it herself. If she were able to do it on her own, she would not have asked for help in the first place. The same employee later assisted her with lab work and rudely asked why she was not following directions. My mother-in-law could not hear the instructions clearly because the employee was shouting at her instead of calmly and patiently helping her. If your parents or elderly relatives come here and experience the same rude treatment from this facility, please report it to Labcorp and file a complaint. We need better service and respectful care for our loved ones.