We had to say goodbye to our 4-yo pup Jellybeans a couple of days ago and it was the hardest thing…read moreI've ever had to do. Setting up the appointment, they were so kind and understanding. When we arrived it was a quiet house with a beautiful living room. The office was out of the way and the little private goodbye room was very calming. It felt comforting rather than a cold business. I know he was well taken care of and we picked out a beautiful picture box to put him in. Thank you so much for everything.

I am so impressed with this business. We sadly lost our dog to cancer. We called them first thing…read moreand made an appointment to bring her to be cremated. We were greeted at the door, as they were prepared for our visit. We were given the space to mourn her and say goodbye in private. They were truly accommodating and shared hugs before we departed. Awaiting her return now but know our girl is in trusted hands. I was truly impressed with their professionalism and comfort to such a sensitive matter.

Deb, Dog Trax owner, is an excellent dog groomer. She started out with our first dog, Crackers, in…read more2012, then on to our second dog, Cabela, and now our third dog, Bailey. She knows the cut for each dog. None of our dogs have ever been afraid to go into the shop. Our second dog, Cabela, had aggression issues, yet Deb was able to handle her. And now - Bailey walks in like she owns the place. We would highly recommend her.

Best haircut for my (2) little Shi Tzu's! So cute and my dogs were so happy. Fantastic experience…read morefor my dogs.

We brought our dog here after a negative grooming experience elsewhere. They were so sweet to…read morelisten to our concerns, and made us feel great about leaving our sweet puppy there. They seem to care about the whole dog, not just grooming. Our sweet puppy looks so much better when we picked her up, and she was very happy. We will definitely be back!

I had to take my two guinea pigs to the vet because they needed a routine check up. Doctor Hall did…read morean amazing job checking their teeth, weight, ears, etc...! The only reason I am giving this 4 stars is because it was very expensive! $155 for checkups and nail trims! That is the only complaint that I have. Even though it was slightly pricey I will be taking my piggies back here! I think it is very worth the price!

Awful experience, hire people who actually know what their doing so more pets don't die…read more Took my kitten in Nova 6/20/2024 Dr.Krupsky was her "VET" sad excuse for one I think she may need to go back to the university. Anyway we came in to the vet due to her not feeling well the past 2 days, she had an incident with a dog where she had gotten bit in her lower abdomen. She told me she had an abscess that it was not that much of a concern. She took her temp and she was at 106 Wich is life threatening. She took no immediate action to help her. I also told her that she hasn't ate or drank anything in the past two days and they did nothing. No Ivs to renourish her nothing. She was clearly dehydrated due to the heat this week. But they didn't care. All they wanted is money they took exrays of her and a catogram I believe (scan of the lungs). I heard nova crying in the room with them as they were laughing. She came back with a little blood it looked like on a towel they had drained a little bit of the fluid in the abscess to see what it was. But all that did was make it bigger. They prescribed antibiotics for me to take home. They never said that she was in immediate danger. She died in my arms that night, there was nothing I could do I tried giving her CPR for a half an hour. The nearest vet was an hour and a half away and I was too late. I went In the next day obviously furious, the receptionist brought out the practice manager whatever that is. She brought me to a back room away from clients so they wouldn't know how poor of a job they did. I told told her everything that transpired the day prior. And told her that the doc had failed her. She proceeded to say and argue with me that it was not their fault and it wasn't their problem. " She could of died from something else, not related to the injury" No I'm pretty sure I knew if my cat was healthy or not before the incident you dumb fuck. She then proceeded to say you know this how "because of your vet degree" No sympathy at all for nova or accountability PLEASE DO NOT GO HERE ALL THEY CARE ABOUT IS MONEY AND THATS IT. PEOPLE ARE USELESS

My French Bulldog has been a "frequent flyer" at Green Valley for a couple of years. She is treated…read morelike a princess, by the utmost professional, kind, and caring team. I endorse Green Valley whole heartedly. Our experience has led to her "cousins", and their "nephews" as clients as well.

The new owners are very friendly. At first my dog was not happy about staying there. Now he has no…read moreproblem going back

Very friendly and clean large cages. We have donated to them several times and appreciate all they…read moredo.

Please take your babies somewhere else. Amy is extremely violent and took the mama/pregnant cat…read morethat I brought in and slammed her open palms on top of the carrier and then threw the carrier on the floor. I started crying and there were other customers there that witnessed this. She will tell you to call back in two weeks and we'll get your animal in. Not True!! They will tell you what time to pick them up after surgery and they won't be ready for pickup. Ask the lady from Gaylord that drove all the way there only to find out that she couldn't pick up her car at the time they told her. She said that she drove all the way from Gaylord and this was the second time that this has happened and will be the last! I waited 1 1/2 hrs for my scheduled appointment with 2 babies and mama and was never seen. Please check out their Facebook page. Please take your animals somewhere else. St. Francis please help these poor miss treated animals. Oops pick up her cat.

Do your pet a favor and NEVER go to this vet!!! After bringing our furry-friends here for 20+…read moreyears, you'd think they would know us. I called to schedule an appointment for my pet. First, the receptionist tells me she's busy and I need to call back later. When I call back, she informs me they're not accepting new patients. Then she puts me on hold and finally finds my records. We go to the appointment; a new girl comes into the room, takes my dog and then returns (she does not introduce herself and I assume she's taking him to weigh). The receptionist then tells me my bill is ready!!! I said I was waiting to see the doctor. Come to find out, the girl who took my dog was actually the doctor. Not once did she say who she was or ask why we made the appointment!!! Absolutely no communication whatsoever!!!! Ohhhhh and the bill was $550!!!!! Come to find out, they had my records mixed-up with someone else's. I was never able to find out what they did (or did not do) for my dog Incompetent does not even begin to describe the terrible mistake the entire staff made that day. I will NEVER return there or recommend them to anyone.

Everyone that works here is friendy and knowledgable. They were quick to get an appt. for my old…read moredogs and showed them so much love when we got there. I can't recommend this staff enough. Everyone was wonderful!

The doctor and staff are wonderful! Always friendly and knowledgeable. Highly recommend them.read more

Very helpful staff and the owners treated me like family! 100% recommend for all your pets needsread more