Service on my washer and dryer, Kirk came to the rescue and…read morefixed my washer and dryer in a timely manner, I would highly recommend them.

Super helpful, considerate, friendly staff who goes above and beyond and tells you straight up if…read moresomething is worth repairing or not!

I would recommend pacific coast appliance repair. I had trouble with my refrigerator, he came to my…read morehouse, checked it all out and said it was ok. No charge. That's something you don't see often. The next time I have any problem with any appliances that's who I will call.

My oven powered by natural gas was having a hard time igniting. It would take forever or just not…read morework at all. Pacific Coast Appliance was able to fix it on the spot. It's been working great ever since. Thank you.

Please be cautious before selecting Emerald appliance. My problem was miss diagnosed after the…read morefirst visit despite my vocalized concerns. I was charged $366 to fix my dryer yet it remains broken. Before the technician, Blane, left I expressed it was still making the same loud noice it had been making before his attempted repair. I got drawn into paying a little more than I expected, but was willing to do this for a repaired dryer. It took a 2nd visit to determine the problem was really more extensive than he initially thought. I was given an additional estimate that it would potentially cost $361.00 more to fix my machine. I was astonished that the total cost to repair my 22 year old dryer would be $727. This is a complete cost of a new dryer. I would have appreciated to know the full cost to repair my dryer before investing $366. I ended up buying a new dryer because I don't trust Emerald appliance or Blane. I really wanted to keep my old dryer working, but I cannot trust that investing more money in Emerald appliance will actually solve my problem and yield a working dryer. They were polite in hearing my concerns, but in the end were not willing to refund any part of the value I initially paid. I requested a refund of all or part of the additional $165 labor fee I was charged to end with a broken machine. I was informed the only offer that could be made was a discount on future service. This was not satisfactory to me because I don't trust they will repair my dryer or any other appliance in the future. I will not be calling them again, ever. Buyer beware.

Total scam if you're talking about real repair and correct testing, reported parts that weren't…read morenecessary to repair nor even damaged, said I should have called the manufacturer but he already had all the information and I did call the manufacturer prior to his visit, showed up unprepared after making me do all leg work calls to give me a bogus estimate that I never received. I have proof of all allegations. Might have helpful to a few in a pinch but won't work in real world applications and still waiting on that contractors license number.

Ron was great! He was at our house about 30 minutes after we first called. Fixed our range, checked…read moreit all out and gave us very good appliance advice.

They were the cheapest quote I got for a oven repair. They came out the next day, arrived early,…read morethe technician went right to work and did a great job. I would recommend them.

To order remotely it was all via text. My landlord did the install, but the washer and dryer were…read moredelivered and are working without issue. Their prices were on par with Costco and the process was very easy.

Richard came to fix the dishwasher. He was fantastic. Fix it very quickly and efficiently. We were…read moretalking about a rag stuck in the garbage disposal and when he was finished he asked - would you like me to pull out the rag and he did. I haven't had a good experience in awhile and I am so grateful.

Excellent customer service. When I first called I left a message. Their recording said they would…read morecall back the following day. Much to my surprise, I received a call back about 20 minutes later. I was schedule for service the following day. Steve arrived timely, Steve was professional and worked efficiently. A big plus for me, was that he left the laundry area as clean as it was before he arrived. I would highly recommend Steve's Appliance Repair for your appliance repair needs.

Steve fixed the problem at a reasonable cost, quickly and professionally. I had my propane…read morerefrigerator sitting for over six months at blue star gas, where they never called back, and when I inquired when I could stop living out of coolers and buying ice, they said we couldn't get parts. Steve got the parts quickly and never been so happy to have a working refrigerator! Great job Steve, and thanks again for your excellent repair and service!

This "appliance repair" guy wouldn't even come out to look at my very basic machine because it was…read more"too new" at two years old and he said he wouldn't know how to get into it. Clearly doesnt know his business, don't waste your time on this company.

I had him repair some coin-op dryers and he is wonderful! Helped me trouble-shoot some issues and…read morecleaned out some vents for me, made recommendations about my machines and saved me a lot of money. He works when he wants (his semi-retired) and doesn't try to sway you to give him or anyone else more business than is needed. Honest, and a straight shooter.I am a fan!

I bought a KitchenAid French Door refrigerator and I also bought a KitchenAid dishwasher. This…read morewas during the memorial day sale. Gina Richardson helped me. She is a kitchen designer for Poletski's and is a pleasant person. It was a good experience both times I have met her. And prompt delivery done with care. The new store, formally Joanne's fabrics, is a large building so there's so much to look at. They had some good deals too. I definitely would return to buy from this business and I recommend them also.

Needed $16 of wheels installed in my dishwasher. They said it would be over $200 total with labor…read more Price gouging is real. Also, this is eel Valley appliance now as well so be sure to head down to all of their competitors for a much better deal!