If the rating could be zero stars; it would be. I hired Bob and Jerry to fix a leak in my roof. Jerry pulled some siding loose and told me that the roofers who built the house didn't install flashing. Halfway through the job, Jerry admitted that flashing had been installed, but he said it wasn't large enough. I trusted Bob to fix the leak because he said they guarantee to fix it. I paid 10X the value for the work they did, and they didn't fix the leak, so I called Bob to fix it. Although he was on the job with Jerry, he blamed Jerry and said he would have him contact me. Jerry didn't contact me unless an insult left on my voice mail was from Jerry. When I called the number back, the guy's response was "Jerry, there's no Jerry". I called Bob's office and left a message with Pamela's voice mail, but she didn't respond. I rented scaffold, and did the job myself. I found Jerry had ripped off my vinyl siding, tore the nail slots loose, and made it impossible to nail the siding back onto the studs. So he nailed the siding to the foam insulation board. I found eight rows of siding pulled away from the wall with a slight tug. I also found that Jerry apparently doesn't understand how to install step flashing. He installed the step flashing under all of the shingles instead of putting it on top of the upper part of the shingle to drain on top of the lower shingle. I had to install three new pieces of roof sheathing, two new pieces of wall sheathing, all new step flashing, eight rows of new vinyl siding, and three squares of new shingles. Hiring Bob's Fireplace is the worst ripoff I have ever experienced. I would not trust this outfit for the time of day. Stay away from this dishonest business! read more