I called them to level my camper out and Chris was absolutely positively 100% very professional…read morevery quick and really really good I would recommend him to anybody When I called he was here within 30 minutes and the quality and value was definitely worth it. So I would say ask for Chris he is the only one I know from that company as the only one I have dealt with and OMG he is so friendly, and like I said very professional and did it quick. So yes I will recommend him to anybody.

Apologies if this is a long story. After my mother in Michigan gifted my daughter her 2001 VW…read moreBeetle with 48,000 miles on it, my daughter and I traveled from California to pick up the car. We headed out on Thursday morning for the 5 day drive back home to Oakland California, taking a northern route to stop by Badlands National Park and Mt Rushmore. By Saturday evening, we arrived in Cheyenne WY, where we spent the night. After looking at the weather forecast for the Sierra mountains, we decided to pick up some chains for our tires at the local Walmart in Laramie, WY, before continuing on our trip. On Sunday morning, as we got close to Laramie on I-80, the engine started sputtering, misfiring and losing power. The EPC light kept flashing and it was clear something was wrong. I was able to make it to the local Walmart parking lot, though the car stalled a few times on the way there. After I parked, I was unable to generate any power beyond idling, and the car continued to stall. I consulted yelp and google to find a local mechanic, but none of the local shops were open on Sunday. I saw a listing for Rise High Auto Repair, which described itself as a mobile mechanic company. I called the number and spoke with the proprietor, Chris on the phone. He said he could be there in 35 minutes and would diagnose the problem for $125 ($95 diagnostic fee and $35 travel fee) in the Walmart parking lot and that the $95 diagnostic fee would count against the repair cost if we opted to have him repair the car. When Chris arrived in his mobile truck, he was incredibly friendly and he got straight to work. He recommended replacing the spark plugs and wires, thinking that would address the issue. After finishing the repair and clearing the codes, he suggested I drive around in the parking lot a few times to reset the computer to see if the repair addressed the issue. However it did not. I made it about 200 feet and the initial problem persisted. He said he thought it could be an issue with the throttle, which he said he could clean, but if it needed replacement, I'd need to spend a couple of days in Laramie, because it was unlikely any of the local part shops would have the necessary part in inventory. He took apart the throttle, cleaned it out, and reset the computer. We decided to take our chances and see if we could make it to Salt Lake City and then Elko NV, which was about 625 miles away. The car ran well all the way to Elko. We got to Elko around 10:30 pm, and I noticed I had a text from Chis checking in on us to see how the trip was going. On Monday morning, we continued our trip back to Oakland and arrived safely with no further issues. Again, I had a text from Chris on Monday, to see if we made it home ok. All told we drove over 1100 miles. I can't say enough about Chris. First, he was incredibly competent. I could tell from speaking with him that he is extremely knowledgeable about automobile repairs. Watching him work, I felt like I was watching a surgeon. He made all of the repairs in the Walmart parking lot and he worked efficiently and thoroughly to ensure that he was able to repair the car. It was cold and windy on this particular Sunday and he invested over 4 hours of his time fixing our car outside. Finally, he was incredibly honest and kind. He cared enough to check in on us until we got home, something he really didn't need to do. I unequivocally recommend using Chris and his company if you find yourself in Laramie WY.

My car broke down in front of this shop and they were so accommodating and friendly. They do great…read morework and try to provide the best service I'm so glad that it stopped right where they were until my tow came. 5/5 stars!

Don't go here. Don't go here. Don't let them take your car and hold it forever. My car was in worse…read moreshape then when I brought it in.

My car was making this awful grinding noise so I took it here. I was so pleased with their quick…read moreservice, and the price was fair. Turns out that the mechanic I trusted 3 months ago to replace my brake pads didn't. Glad that the team at Ragusa's were able to replace the brake pads and prevent further damage. Blaze, you have just earned a lifetime customer.

Ragusas's Automotive is one of those local family owned businesses that you feel great about…read morerecommending to others! It's been in business at the corner of Government and Eugene for decades, and the folks in the neighborhood all have stories to tell about how they helped them out, gave them a honest appraisal of a situation, or other positive experiences. They explain things to you in detail, and where appropriate, give you options. Their pricing is fair, especially as they aren't trying to upsell you on services you might not need. The Ragusa's run a business that thrives on honesty and fairness, and sadly that is pretty rare in the automotive service industry. They also are supporters of the Mid-City community, and that's something you want to see in your local businesses.

My car has been here several times. Ford wanted to charge me $175 to look at my door when the…read moredriver side window wouldn't roll down. That fee didn't include repair. So I left Hollingsworth ford and drove to this place. They removed the door panel of the car and fixed the current window motor in an hour and charged me $70. They asked if I wanted a new motor and suggested I wait a few months first and see if I have problems before installing a new one and they'd be happy to do it. Make it make sense Ford is ripping people off for something that was fixed same day one hour.

They gave me an honest diagnosis and a fair price. Great communication and service. I would…read morerecommend them for all your car care needs.

This guy is amazing he had me back on the road the same day ! I never seen someone move so fast …read more he has great customer service & handles his customers with so much care and respect ! He is now my permanent mechanic

My pastor paid him twice to do some work neither time he finished the job he was paid to change a…read morepart instead he tried to reprogram it still has the problem afterwards bad business

Mr. Kong is an honest and knowledgable mechanic who doesn't seem to want to see his customers very…read moreoften. When he fixes your car, you can trust that it's done correctly. I still go there every time something is wrong with my car. So, I definitely recommend it for others!

From the owner: Abigail complete care care. We have Experian dear with any auto warranty. we replace a/c service,…read moreDiagnostic, engine and Transmission. also we have warranty parts and labor 1 year and 12000 mile with parts and labor. Only not cover for customer parts and catalytic coverter

Found this place in a pinch when our vehicle's engine started running hot. They were prompt in…read moregetting the estimate and completing the repair, honest about what they found without pushing us to repair less critical items, and the price was reasonable. Never a good day dealing with a car repair, but this was as good an experience as I've ever had with a mechanic.

Mike is one of the best auto mechanics in Baton Rouge. He is a second generation mechanic and knows…read morehis way around most cars. Though he is self employed and because of his work load as a single owner shop sometime it can take a few days or a week to schedule repairs, but he is honest and trustworthy and always makes sure that the customer is happy with the results and definitely stands behind his work. I have taken a number of autos and trucks to him and have never had to return for any issues he's worked on.