Val provided great service, just gave her the color and she designed an amazing arrangement…read more Entire team provided Excellent Customer Service. Very pleased 10 out of 10 would highly recommend this florist.

The florist called me and they didn't have the exact arrangement I ordered but assured me it would…read morebe beautiful and they would send me a pic for approval. About an hour later I got a text with the flower pic and it was amazing. My wife said the delivery driver was also super friendly and it added to her experience. Will definitely do flowers from Pope again.

Called In the afternoon to have flowers delivered by 3:00pm for my brother's unexpected wake. Not…read moreonly were they caring and attentive to detail, the woman who I spoke with (I forgot to ask her name) said "It's ok we will get through this" as I was trying to decide what to order and what to say on his card. I'm forever thankful and highly recommend Balmes Flowers for all your floral needs. Amalia (Bombicino) Schwerdtmann

Im getting married and was looking for only one bouquet and a boutonnière. I haven't done much…read moreresearch because I wanted to see what could be ordered for a December wedding and to hear some professional opinions. This place is less than professional. The woman I spoke to was condescending and just outright rude. Not everyone knows everything about flowers! She asked me if I am "on the web" and to bring in pictures of exactly what I want. Pardon me for wanting something unique and creative. I thought I'd bring in pictures once I knew what was in season or not, I didn't want to make their lives difficult. I guess if you come here you should expect outright copies of photos online, don't come in thinking that you'll get to work with someone to get something perfectly unique to you.

Placed an order today! Excellent service I highly recommend this flower shop they were professional…read moreand efficient

Purchased a beautiful flower arrangement on 8/18/25. I asked for a cheerful arrangement and was…read moregiven exactly what I asked for. Would definitely use them again.

This place was super great. Helped me last minute and made me a beautiful bouquet! The roses…read moresmelled so nice. Chefs kiss.

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Donna helped us to create a wonderful Packer's arrangement for the wake of a huge Packer's fan. It…read moreturned out better than expected. Bear Down.

Order was for dear family friend funeral in Illinois. I am located in Phoenix, AZ. Long distance…read moreorder. Seven (7) Long Stemmed Roses with ribbons for each one of the kids. Beautiful order. Delivered well ahead of scheduled service time. Upon my request, Donna sent me two pictures of the completed/delivered order. Beautiful job. Nice to be able to still do business "long distance" and actually receive "better than expected" service / product.

Granted it was 6:15 pm and they are close to closing at 7pm. I really wanted to love this place…read moresince it is close to my home. There was no one in the reception area when we arrived so we were just browsing their pretty inventory. Then finally two older ladies came out of the back area- I announced my presence with a "hello" since I was browsing their aisles of flowers and tropical plants and did not want to startle them. They were both not very friendly and I immediately felt uncomfortable like I was interrupting them. I proceeded to ask her about bushes and one of the women acted like she didn't understand a word that I said while the other one just completely walked away. (I am a GenX Japanese American north side Chicagoan and my partner is a biracial black and white north side Chicagoan as well) she was extremely snotty and rude to me like she didn't understand what I was asking her so I took her outside to speak with my partner because I was already visibly upset-so then I asked her "are you Mary? " she's like "No Mary is inside." So Mary was the other rude lady peeking out the door. I'm like thanks but no thanks. Let's go. I asked my partner in the car if it was just me and he said "no these women are rude." So as a small business minority woman myself-who runs her own small business in the city of Chicago - I WILL NEVER GO BACK there it's was not a pleasant experience shop there at your own risk.

Every year I look forward working on my yard/garden but this year my usual place wasn't operating…read moreat the same capacity. There are plenty of options around but why not try something new? This is my first visit to Mary's and they've got some great flowers here! Lots of options I haven't seen shopping around the last few years at other places. We got some begonias that are stunning and holding up fantastic so far. We picked up a tropical bush as well, which Mary herself did advise me would likely not survive the winter. She did give me some advice on how to winterize it if I want to try and bring it inside, she seems knowledgeable and it's pretty cool that she offers plants like these. I always grab some veggies and herbs as well and she delivered on that with a few different herbs I'm excited to try. Boxwood basil is new to me but that's exactly the kind of thing I'm looking for. I do wish she had more variety of veggies available, I might have missed the boat on that. I did get a nice heirloom tomato plant, she had these in a back lot. It's a bit hard to get navigate back there and it's not a flat path so be prepared. To sum up, this is a smaller operation than some local competitors but that plant enthusiast charm goes a long way. I'd definitely recommend it for flowers, they've also got lots of cute outdoor decorations. It's a great spot to find something unique too! It COULD use some layout improvements and I found some things unlabeled as I was perusing. I'd say it's definitely worth checking out for either a seasoned gardener or a first timer!

I have used this florist 3 years in a row and their customer service and flower arrangements don't…read moredisappoint. This year my aunt landed in the hospital on her 90th birthday. I called to let them know and the delivery had not gone out yet. I wasn't sure where she was and they assured me if it wasn't to a place they delivered I could cancel and get a full refund. Once I found out what hospital she was in I called back and it was a hospital they delivered to. The day was saved and beautiful arrangement delivered. I'm thankful for Michelle doing what ever it took to get the flowers there or issue a refund. I live in a different state and only have used them to send my aunt flowers on her birthday, but if I lived nearby this would be my go to place for everything flowers. BTW she loved them and is back home.

The picture on the left is the corsage we were promised the picture on the right was the one that…read morewas available at the time of pick up... we were told by the owner that they were out of roses and he spray-painted a white one pink we were way over-charged ... we also place this order over two weeks before homecoming. The boutonniere was no butter also spray-painted extremely unhappy with this and will never go back.!!!

Ordering flowers while being outside the US can be daunting task and all you can only rely on is…read morewhat you see on the company's webpage. In the case, I was not disappointed. The owner -Paul- was very helpful and assured me the flowers would be delivered by 8:30 am. (and indeed they were there at 8:30 am as ordered. My sister was very happy and said they were beautiful.

A hidden gem in the street mall. Perfect for ordering flowers for delivery. I have gotten…read morearrangements made here many times and they were gorgeous everytime. Just make sure to order ahead of time otherwise the wait can be long.

This shop was happy to take my money but did not deliver the flowers. They are impossible to access…read moreby phone, and did not return my email through their website. Do not use. I'm not sure what's going on with them.

I ordered flowers that cost over $100, but the recipient's home has a Ring camera, and there is no…read morerecord of the delivery. I requested any form of confirmation or photo to verify delivery but have not yet received a response.

Beautiful, vibrant selection. Friendly, accommodating staff! It feels like I went to go pick…read moreflowers out of my grandmother's garden. This will be our flower destination from now on! Support local business

Great service !!! Quality flowers. Been a customer over 50 years, my mom would fill up two carts…read morefull of beautiful colors. She especially loved them the Roses.