I hate leaving negative reviews but I feel that I need to warn potential customers about Paul, a barber at Boardwalk Barbershop. This review is about Paul specifically and not the shop. I have received excellent service from the other barbers here. Paul gave me the absolutely worst haircut and beard trim I have ever received on Friday 9/26. He took chunks off my mustache and left my neck raw and irritated after the shave. I had to shave it all off at home because it was unfixable. Paul cut my hair too short and uneven, making it difficult to style. I am appalled by his poor barber skills. I would like to speak to the owner of Boardwalk Barbershop. Please contact me if you read this. read more

Boardwalk Barbers - Paul left my neck raw and irritated after the shave - Barbers Near Me - Mission Viejo, California

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I don't know what happened to the barbers here but most of them are gone (Logan, Jason and Sam). I went in for a cut and got the worst haircut from Kobi. Sides are uneven. Asked for a mid fade and got a high fade. Asked for a inch off the top and he went and got the clippers!? Worst haircut ever. I would put Supercuts above this place. Never coming back again and would ask everyone to stay away. Edit: the guy that busted out the clippers when I asked for one inch off is liking my comments on not coming back. Bruh...great customer service here lmao read more

Walked in with hope and left broken Got completely butchered me Bad sanitation and overall terrible experience read more

Jason did my haircut and it came out better than I expected! Really knows his stuff and styled my hair after.

Henrik is a great guy and gives the best haircut. I travel far away from home to schedule cuts with him because whenever I go anywhere I else, I am disappointed that my cut wasn't done as well as Henrik cuts it and I end up regretting it. I highly recommend. read more

I've been here twice and both times my hair is been cut perfectly. It's a laid back old school barber shop vibe and they are cash only. Logan does a great job. Quick, precise and friendly. Thanks read more

Jason is the best! I always bring my boys to him when I want to transform them from homeless to presentable. read more

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Easily the best barber I have ever been to! I always get Logan to do my hair and he never disappoints. Highly recommend read more

I'm not really happy about leaving this review for more people to find my favorite barber but Jason does such a great job on my cuts that I feel it was necessary. Consistently killing it even with my odd shaped skull. Would highly recommend Jason for men's hair cuts. read more

Jason is a good mix of professional and personable. You can tell he takes care of his equipment. My hair came out not greasy and sometimes gross like other barbers. Also there were zero stray hairs. Didnt need to wash my hair at all for loose hair. Impressive. He applied some pomade and other spray product , I am not sure , but it didn't produce the dreaded greasy result either. I am not usually a fan of product but his is nice and worked well for my hair. Jason is so professional , even when I'm late or have something happen and I miss an appointment he keeps it professional when we get together the next time not making me feel awkward , "thank you" Jason , ill be coming to see you for ever !! read more

Great service and great cuts! Use their site to make an appointment and you will save time

I walked in for a cut knowing full well I was going to wait a bit. But the two barbers that were there are quick and efficient. Cut was great and well needed by Logan, but the best part was the conversation with Logan and Sam. The experience went beyond the cut. If you're looking for a haircut, you definitely want to come here. But if you also want a great time, this is the place too. Great vibes. read more

I had one the best hair cuts in a while from Sam! The shop is nice and spacious, and it was a relaxing experience as well with the big leather chair, and the hot shave foam. I'll definitely be back when I'm in the area! read more

I love Jason at Boardwalk Barbers! A few months ago, I decided I wanted a shorter cut. I have very fine hair and the first cut I got at another shop was TERRIBLE. Jason was referred to me and he did an outstanding job this morning. My hair is EXACTLY how I wanted it. Thank you, Jason, for taking time to find out what I wanted and then working your magic. I will be coming to you from now on! read more

Amazing haircut fast and clean and great service would definitely recommend if its your first time coming

Good haircuts, terrible customer service for walk ins. No one will tell you that while there might only be 1 other customer waiting in the reception area, you're actually #8 in line with people that have appts. Fair enough, but at least tell me it's going to be over an hour wait despite what it looks like. Instead, they actually made me wait an hour before I just walked out and went somewhere else. read more

On March 22nd, I booked an appointment with Jason using the app for the first time. My son had visited before with him, however, making it by phone call.  We booked his last appointment for the day. Unknowingly, he had limited his appointments due to a family affair he wanted to go to. My son had a full head of hair that he was trying to grow out for a while. The app gives no option to tell your amount or length of hair. As soon as Jason saw my son's hair, the crummy  vibe and passive aggressive comments began. Truth, I initially thought maybe I was misreading it. In that, I allowed some time to go by. Giving him the benefit of the doubt. His coworker straight across from him, I will add, had an equivalent sh¡t energy/vibe. I later was told by  Jason that they were supposed to leave with one another, and because my son walked in with a full head of hair on a booked appointment, they couldn't. First, I will say I have been living in this neighborhood for 20 years. However, I do not frequent many shops. So, in small talk with Jason, I asked him about the liquor store next door because on some odd days that I randomly went in, I didn't see the same people. So I asked him if they sold the place or if someone else took over? His response was that they're not all family. Emphasized with another crappy delivery, "not all Asians are related."  In other words, I'm ignorant and racist. Lol. Throughout the appointment, he reminded us of his time, how much he actually had to do, and if I went anywhere else, he'd be charging me 90 for the cut "easy." Then again, I reminded me he should have been out the door already. Also, I made sure I knew that's why he didn't take later appointments. Also, clarifying never did he think my son "would be his most difficult/ time-consuming cut of the week."  Then again, looking at the clock and literally counting the minutes and how far past he is on his time that he should've walked out the door. I'm leaving out plenty more, believe me. I will say I could have possibly still been reading him wrong. However, when it was all over, he went in for damage control and apologized for being so rude. It wasn't a real apology. You can feel that. Truth it was beyond rude. Sadly, my son really did like his work. In a past appointment, I treated Jason to his regular drink from Starbucks as well. At this point, due to his disgusting BETA character, I hope he runs into a brick barefoot to match it. Jason, I understand this is your craft, and there's shaping to done. I would've been happy to reschedule. It wasn't our fault you did not calculate all possibilities. I didn't walk out because you had already started on my son's hair. You handle yourself terribly.  It could've been avoided. In addition, please do not use my son's image in your portfolio. I'm sure you know the exact day and cut What is wrong with today's barbers? I mean, the clippers are so far up their butt. read more

I have been here a few times and the cuts are always great! Henrik is a great barber and you can tell he puts in the time for your hair. I have been bouncing around to barbers for a bit but boardwalk is the place to be. read more

Need a good haircut experience?! Go here. Walk up, sign in, and enjoy a libation from the beer fridge (they also have seltzer's for gluten-free). Drink fast since one of the talented barbers will be calling your name. They know what looks good, but you can also be specific. In about 20 to 40minutes (hey, I don't know how f'ed up you looked coming in), you'll be walking out a new man (or lady- yes females are welcomed). Personally, I go for the premium hot towel, hot foam, straight razor shave. Makes you feel like a million bucks, but yet it costs pennies on the dollar. read more

Boardwalk Barbers - Looking dashing after my cut and beard trim - Barbers Near Me - Mission Viejo, California

Great! Barber shop. Super quick, great haircut!, clean, very friendly and funny. Great group of guys and great atmosphere.

This place is the definition of an excellent haircut. The owner Hendrick knows what customer service is for a man. An excellent Master Barber. A cool interior and a cold beer make this place fun. Just the great conversation alone makes you want to come back but it's truly the haircut. This place knows how to give a great skin fade! Their beard trims are great and they even use a straight razor! My personal favorite is the '80s music. For all you soccer fans out there he has one of the TVs dedicated 24/7. My favorite barber there was Chris but Henrik will still take excellent care of you! read more

Boardwalk Barbers - Barbers Near Me - Mission Viejo, California

These guys are awesome. It's all dudes in there. Perfect barber shop ambiance. Even if they're busy, the wait isn't long. I have gotten haircuts from 4 different barbers, all spectacular. They'll even straight razor your neckline--no other place I've been to did this unless requested. This is my barber shop of choice, now. read more

TOTALLY UNPROFESSIONAL BARBERS I just moved into Rancho Santa Margarita and was looking for a barbershop, and I came across Boardwalk Barbers in Mission Viejo. The website stated that it closes at 6 PM. So I called up there to find out if they took walk-ins and what was the latest time I could come. The guy who answered the phone said come before 5:30 PM. I informed him that I was on my way. I arrived at 5:22 PM and was greeted by blonde haired guy in the first chair to the right and another guy in the back chair on the right that was empty. I asked the guy with an empty chair if he could cut my hair and he said he's done for the day and the blonde hair guy echoed the same "we're done for the day." He was clearly the guy that answered the phone when I called and I told him that I just called and he told me to come before 5:30. All he said was "I'm sorry." No explanation or anything. He just said I'm sorry. Why would he tell me on the phone to come before 5:30 and then when I walk in, turn me away with no explanation? I told him I drove all the way up there because he told me it was ok to come and he just said I'm sorry. Come back tomorrow. Needless to say, but based on the unprofessional and inconsiderate manner in which they dealt with me, I'll never go back there. I ended up going to a place called John's Barbershop in Rancho, Santa Margarita and the total experience was First Class. And I will continue to go there instead. I would highly recommend John's Barbershop in Rancho, Santa Margarita. When it comes to service and class, Boardwalk Barbers gets 1 Star....because zero stars isn't an option. Please either fire these guys or hire better management. #levelup #unprofessional #BoardwalkBarbers #MissionViejo read more

LOVE IT!! Exceptional customer service! Chris was our barber. He was outstanding from beginning to end. You can tell that he takes pride in his work. He was very professional, detailed in his work, and super friendly. He made the experience of getting a haircut and a shave for a dear friend of mine wonderful. Chris offered great suggestions for my friends new look and made my friend feel very comfortable with the process. My friend was looking for a change in hairstyle and Chris did a magnificent job doing that. My friend looks 10 years younger and feels like a million bucks! THANK YOU CHRIS!!! You're awesome. read more

Boardwalk Barbers - Before and after - Barbers Near Me - Mission Viejo, California

I've been coming to Boardwalk Barbers every 2-3 weeks since they opened 5 years ago. I've sat with various barbers there and have always left happy. The work and the people are quality. read more

I've been coming to boardwalk barbers for almost 2 years now. Jason, Sam, Logan, and Jeremy are all insanely talented. Honestly, i Know I'm in good hands with any barber at the shop. They create a positive, inclusive and comfortable environment where you want to stay and hang out even after your cut. I Usually get my hair cut by Jason; dude is a pro and an all around great energy. price is great too. Cant recommend this shop enough. read more

Always leaving me clean been coming here for 3 years always a pleasure the whole shop thank you guys

Great service and great cut. Hadn't been here before and Ben did a wonderful job. I'll definitely be back again for my next haircut. Note: Cash only but they have an ATM if needed. read more

Thanks Yelp & my fellow Yelpers for directing us here! How can you look past such GREAT reviews when searching for a new barber for your man? This isn't your 'typical' old barbershop where LOUD music is blasting, guys swearing & talking trashy, and forced to sit around piles of hair on the floor. NOPE; completely the opposite for around the same price! This was truly a breath of 'fresh hair.' From the moment we walked in, we were both WOW'd with the sleek look, the friendly greetings & the complete opposite of what we'd been use too. The owners took great pride when designing this shop! It has an industrial contemporary feel as you can see by the pictures. A sectioned off comfy seating area, CLEAN beautiful wood flooring & awesome barbers who are highly trained! My husband got his new look from the owner Hendrick. He comes from a long line of barbers in his family & really loves his job. You can tell by his knowledge of the latest styles, his great personality & the ability to give the perfect cut. And SO HE DID!! He also has products available for purchase that are better for your hair & he can tell you why if you ask. No pushy sales pitch. read more

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The best barbershop! Henrik does an amazing job cutting my son's hair. Always cuts it exactly how I want it & it looks so good! My son always loves it too! read more

Awesome service! Awesome cut! Definitely would return if I'm back in the area. My son had been needing a cut since end of Sept and as the procrastinators here, time just got away from me. Happened to come across this barber shop while I was in the neighborhood and it looked cool so we came on in for a crew cut. Best haircut he's had in a long while. Edges sleek and straight. Style is cool with texture or without. Really happy with the work. Definitely would recommend! read more

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Jason is a star. We are visiting from Australia & booked our son Max in with Jason. You can tell straight away from the presentation of the store that these guys have a great work culture. My wife loved Max's cut so much she wanted mine cut also. It was past closing time, but Jason happily put me in the chair, got me a tasty beverage & powered on. Great cut, great chat, great beer - what more could you ask for?? read more

Number one barber in OC ! I'm a regular customer. Had a solid haircut every time. Professionals.

I have been going to Boardwalk Barbers for years. It's a great group of barbers and they not only cut my hair but my two grandsons also. I've never walked out of there disappointed. They are professional and my biggest pet peeve with other shops is the use of foul language. I've never heard any such language at Boardwalk. Very professional group. read more

I rarely write reviews, but Boardwalk Barbers deserves one from me. I've been getting my hair cut here for over a year and have not been disappointed. All the barbers here know how to cut hair. Their fades are tight and blended, it truly is a work of art. The Owner, Henrik, cut my hair today and did a superb job. I've wrestled over the thought of submitting a picture, but I was worried that the picture would cause people to lose sleep over the fear knowing that I was roaming the streets,but Boardwalk Barbers deserves the exposure. I apologize in advance... read more

Boardwalk Barbers - Barbers Near Me - Mission Viejo, California

My husband and son have been going to Boardwalk Barbers ever since they opened shop! They are both very picky as to who and how their hair is cut, and therefore finding the right barber is of utmost importance to them. Ever since trying out Boardwalk Barbers there has been no turning back! They are very satisfied customers and commute all the way from Irvine to get their hair cuts. My husband also gets the hot towel shave. Henrik is an amazing barber and very knowledgeable about his chosen field. He has great customer service that is very rare to find. If you are looking for a new barber, please consider trying out Henrik at Boardwalk Barbers. read more

Boardwalk Barbers - Barbers Near Me - Mission Viejo, California

Wouldn't recommend & so beyond disappointed. Unprofessional is an understatement! 2nd chair to left the, AVOID CARLA! My son had medium length hair when coming in Sunday, 2/17/19. I asked the woman not to use clippers, but only scissors, because we didn't want any type of shaved look. We wanted the top to remain longer in length with the sides and back shorter, but not shaved/faded. She asked if I had a picture, which I quickly pulled up. Since my son's hair was straight & long, the style shouldn't have been an issue. If it was, then as a professional, SHE should have said something, because I assume the first thing any good barber does is to assess the hair's texture and its integrity to see if the wanted style can be achieved. She starts and all seems to be going fine until she asks me if a portion looks OK. I said it seems to have "mushroomed" up over here and pointed to the area. She acts like, "oh, I'm not done, I'm just asking you how it looks so far." She says that she will fix it and starts cutting shorter which leads to the front being cut shorter. She then starts flipping his hair in front over to the right side of his head and was telling me that when it's down it will look like this. I had already told her upon sitting him in the chair exactly how his hair ALWAYS falls, which is to the LEFT. ALWAYS! There is no hiding the fact that you just cut a chunk so short that now you want his hair to "fall" over and cover it. She then attempted to berate me in front of my son, saying that I should never walk in to get a haircut without a picture and started in on how she had already gone through 7 styles with me??!! I LITERALLY threw my hands up in the air and told her, "I showed you a picture! If you were unable to achieve that look, you should have said something. You have chunks of hair missing here & here and it's way to short now. (his hair was way above his eyebrows!) At no point did I take a dig at your skills, so I am not sure why you just got flustered with me?" She literally looked at me and with cocky attitude said, "oh my "skills" were never in question." And did a hmph! UNPROFESSIONAL! Review your tapes if you have them owner! She then tried to pull herself together and was shaking her head saying, "I just want you to be happy with the haircut." TOO LATE! You chopped his hair off. The "look" will not be achieved for at least 2 months and after we go to an establishment that has professionals. Not everyone is looking for a buzz cut, which is clearly perhaps all this woman is capable of doing! NOW not only are your cutting skills in question, but so is your bad attitude and lack of professionalism. The proof is in the pictures. I literally walked out with a son who has hair like Lloyd Christmas from Dumb & Dumber! There is no "fixing" this. Hair is hair and it will grow, but you bet not only will I never come back here, but we will also never recommend your establishment. Also, as a side note from a mom to an establishment. If you have employees that cut children's hair, please ask them not to stand in front of your establishment and smoke and to wash their hands afterwards. read more

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I've been getting my hair cut here for almost a couple years. Henrik cut me twice, two of the best cuts I have ever had. Carla the last time after 5 tries told me I make her feel like she wants to cry when I come in, and when I go home and look in the mirror I do. Some of the worst I have ever had. i was trying to stick with Jerome becacuse I don't work Mondays, but he seems very conservative and I asked for a bit more taken off this last time. When I get comments like where did you get your hair cut? thanks ill never go there, And don't worry it will grow back, it compels me to post here online. Carla did specifically mention she has great reviews here online, but a few times my girlfriend mentioned she may need a drug test, and offered to cut it herself for me. This photos are a week after my last visit and Jeromey's handiwork. read more

Boardwalk Barbers - This is what I was asking for, but on both sides. Not sure what happened here - Barbers Near Me - Mission Viejo, California

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So I went there cause a friend recommended it. Took my two kids there. Atmosphere was ok, the barbers were good with my kids but my god their haircuts are horrible. One of my kids looks like Lloyd from dumb and dumber and the other one looks like the guy used a rice bowl. Luckily my kids are little and don't realize how ridiculously horrible their hair looks. read more

I'm very picky about my cuts and have yet to be disappointed by any of the barbers. I've never felt rushed. I've been going here for years now. read more