This office is fantastic. You don't get any better service than Diana, Katelyn, and Kim. They are…read moreall very knowledgeable and give you coverage options to protect you and your family.

Kim Wood is an incredibly kind, caring and thorough agent and person! She is very accommodating and…read moretruly cares about you and your family. Kim has an incredibly kind heart and works hard for each person that comes into her office! Kim puts you first and I certainly cannot recommend her enough! Her staff is incredibly friendly and personable. Thank you Kim for all you do! -Dr. Ashley Saylor

I have had zero customer interaction with Novak from a client/ agent perspective. Total lack of…read morecustomer service. When I was hit by an uninsured motorist- I got zero response from Novak- and all from the claims department- so why what was I paying him for?? When I called I was always told to call the 1-800 number.. When I canceled my policy in time- they still took the payment for the next month AFTER i canceled the policy- and then tried to tell me that I had to pay a pro rated portion of my payment. When I first started my policy- I had a couple tickets still on my record- which Novak's office told me would eventually no longer affect my policy and my rates would drop. I never saw a rate decrease- and actually had a policy increase instead. IF you move- your rates will go up. IF you don't pay via auto pay ( which NEVER comes out on the same day) you will pay more. I would seriously look for a better agent- with Allstate or other insurance company!!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I was born and raised in Chicago, IL. In 1997, I moved to Colorado and reside in Arvada. I have 4 wonderful children including identical twin girls. I enjoy working with families to help them find the best insurance protection for their needs.

Not sure what is going on with Tabe. I called to add a new car to my policy and to consolidate a…read morefew accounts. He never took care of this after talking with him. I have called over 7 times and sent 2 emails over the last 2 months and have never heard back from him. Horrible customer service. You may want to choose another Farmers agent.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Arvada, CO area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I've been a long term customer of American Family (both auto and homeowner's). I had an accident 2…read more1/2 years ago - slid on ice, no other autos or property damaged. After my deductible, they paid approx. $1500 for repairs. Immediately my rates were raised, as expected. I just received another notice of a rate increase, basing the increase on the accident from over 2 years ago. This was my first claim, no other violations or claims, and they are after more money. Pure Greed. The agent would not reply to questions as to why the rates were increasing. Obviously I am not a valuable customer even after years of being claim-free. I have moved on to a better company.

I was an American Family auto policy holder for years until a few months ago. Tim was my agent. He…read morebefriended me at the gym and eventually convinced me to buy auto insurance from him. In June of 2012 I was hit by a red light runner in downtown Denver and I was injured. I am still trying to get American Family to pay me the benefits I'm owed. They haven't given me one red cent from the UIM policy I paid for for years. I've turned to Tim repeatedly for help. Tim has been completely unable to help me as a claimant in any way. He has been very slow to respond at times. Tim, in my opinion, isn't very interested in helping the people that pay his salary AND bonuses. Unless he is helping them buy more American Family products. While the American Family claims adjusters have continued to consistently undervalue my claim, Tim has been trying to get me to buy life insurance for 4 people. If I can't get a claim paid while I'm alive how would I ever get one paid if I died. For me, American Family Insurance was a bad investment. In my opinion, Timothy Bernitt Agency is not a wise choice either.

Todd has been my agent for 20+ years. He and his staff have always been for us and are always…read morehighly responsive. Todd is always looking to optimize my costs while reducing my risk. Thanks Todd.

Todd Baker has been with Farmers Insurance for about 20 years and seems to really understand the…read moreneeds of his clients.