Decided to book at this place instead of a casino spa. Best decision EVER!!!! I did a massage with…read moremy best friend and WOW! The place itself is absolutely posh. Decor is millionaire status. The staff is super friendly and welcoming. We arrived and were quickly taken to the back for our massages to begin. I've been a member of Massage Heights and have used several other places. This spot MORE than stands up to the best of the best that I've had. I will absolutely return here anytime I'm in Lake Charles and want a spa experience like no other. WINNER!!!

I get my haircut by Baleigh as does my whole family. She also colors my hair and I've had balayage…read moreas well. I get facials and aesthetic work by Falyn. I'm always highly satisfied with the service and the production of the services. Everyone at Scarborough's Salon is very professional & knowledgeable. Anything I have done there, I feel like I'm in good hands always. I highly recommend this salon for anyone trying to relax or look pretty!

Wonderful experience at this salon. It's small, but plenty of parking and the space is utilized…read morewell. All the girls are very sweet and welcoming. Received a balayage and cut from Faith- worth every penny. She explained everything well and asked clarifying questions to ensure I got just what I was looking for. Booked appointment online through the website, confirmed via text.

My stylist was great. The salon "policies" not so much. they told me if I miss an appointment…read more(which is almost $400.00), then I have to pay the full price. Thats what I was told but I was unable to find it on their website. Maybe it's on their door. I can see paying it advance and then you come in, but no, they really expect $800 now. Along with the $332.00 hair extensions I already paid for. Ridiculous and I'll never go back. Hope it was worth it for them. I found on Louisiana Law sites that they shouldn't charge you full price which they do.

Cut, wash, style. The salon is orderly and quiet. Heather has been taking care of my hair for a…read morewhile. I have not been disappointed, in fact, I'm very pleased with her work! When you make your appointment online, be sure Heather is working on the day you choose so that you can benefit from her stellar service!

They did a great job, my daughter got layers and it was really good and my other daughter got a…read moretrim and it was good!

I went in for a spiral perm. I showed pictures of what I wanted. I was there for 5 hours and even…read morethough I requested tight curls I ended up with a slight wave. I did give 2 stars only because everyone there was very nice including the girl doing my hair, the atmosphere is nice and they are attentive offering water, etc. 100% disappointed with my perm. There is parking right in front of the door, there is a handicap spot with a ramp as well. When you walk in it is an open room so not a lot of walking for those who have limited mobility. Five hours for a perm that didn't turn out is awful. I definitely would not return for a perm there.

save your money and go elsewhere.. these girls in here acted like i was dirty when i asked about…read morepricing..

So I recently got my haircut from Shone Savoy who was a very informative lady. She taught me on…read morewhat a finger curl is and why it isn't technically a haircut, why you don't cut curly hair wet, how some shampoos use alcohol that damages hair and why conditioner is very important. She also gave me a really great haircut that I want to say made me happy. My co-workers and managers were very impressed and almost didn't recognize me without my usually characteristic curls. The curl management cream would be very useful actually as I am about to do my first cosplay in years as a character that would use a cream to slick their hair back. However why this isn't a higher rating is because while she sat me down at 2:24pm for my appointment, she didn't really start on my hair until 2:45pm. She seemed very distracted by other guests and the goings on of her employees and co-workers that she bumped me in the head once. How she also gave me this information was very sharp and almost impatient, as if I was supposed to learn these things. She tried to upsell me on an eyebrow wax, and the words she used specifically was a 'unibrow'. I was very insecure about it to the point I asked my coworkers and managers if I really had one (They said I didn't and thought I recently waxed them). It even troubled my mom who recommended me Shone after she got her hair dyed from her at the same MasterCuts. My mom said that my eyebrows needed cleaning (as my eyebrows make me look severe when I don't) but they weren't a 'unibrow' but just bushy eyebrows that happened to have a bit of redness from a pimple. Regardless, words like 'unibrow' really made my feelings hurt, and upselling me with harsh words is probably not a great marketing tactic. There is a likely chance we are going to the SuperCuts in Country Club Road instead if this attitude persists which is a shame because MasterCuts is so close to my workplace and it feels nice to walk to MasterCuts.

I only come here because of the manager Shone, she's very accommodating. The red hair heavy-set…read morestaff here is rude, she probably does not like what she's doing. Had a very disappointing experience with her twice already. When she did my haircut last time, she did it in a hurry and was not friendly at all. The next time i came, she sounds so stressed out coz she's by herself..like really?! Do you want customers or not?!

Nice Salon but a bit pricey. I paid $50 (with tip) for a trim and blow dry, and I my bangs still…read moreweren't short enough so I ended up cutting them myself after I got home. But still a nice, clean, professional salon.

I have been here twice for a cut and color. Ashley was my stylist and she does a great job…read more Everyone is very friendly and professional. I have no complaints and will continue to be going back.

Rude cancel appointments. Horrible color correction. Do not recommend. They said they would correct…read morethe Color and not charge me but they did. Hate this place

Great location, beautiful and relaxing atmosphere, great customer service with Stacy as well as…read morewith the front desk and making appointments. There is handicap parking in front with a short step up onto the sidewalk and then another short step up. Reception desk is right inside the door. Open atmosphere. Excellent haircut by Stacy, listened to what I was wanting, I showed her a few pictures as well and she did an excellent job. Relaxing head massage when shampooing. Overall a great experience and a great haircut.