I'm sorry but I will not hold back on this one. Considering 2 or even 3 stars for 'effort' does not do this place any favours and in my personal opinion, would also be an insult to coffee shops everywhere who do actually try hard. First things first. As with any coffee-specific shop the customer is supposed to be drawn toward the counter with a big shinny fancy espresso machine. Everything in this business revolves around the machine and this is what customers expect to pay good money for. Blue onion has a crap machine, no argument. Second is the quality of coffee. The beans are, to my taste, frankly bland. No real flavour, not even something I can critique as there's no acidity, no sweetness, or no earthiness that I can discern. I'm not sure what they use here and perhaps that another problem. The beans are THE most important part of good coffee, so why doesn't this place advertise theirs? If it's good quality there should be nothing to hide. Third problem with blue onion is decor. Seriously, hire an interior decorator here!!! The most accurate word to describe is ugly. Cheesy, mixed style, linoleum flooring, exposed dirty kitchen equipment is not an inviting atmosphere. My god this is an eyesore! Fourth problem is 'brand.' This place claims to be an espresso shop, "coffee artisans" at that. So why are there all these photos whipped cream covered "cappachilla's" everywhere?! What the hell is a cappachilla anyway? This place needs to focus on the coffee, not compete with Starbucks over some invented drink to give us all diabetes. This idea to compete with Costa or Nero or Starbucks is evident everywhere in this place, from the unappetising prepackaged food to the music to the drinks. Ugh, it makes me cringe. Blue onion needs to close for 6 months and start from scratch. Better looks, better ideas, and most importantly better espresso! read more

Blueonion Espresso - Not a very inviting atmosphere. Looks more like a nursing home to me. - Coffee & Tea Near Me - Andover, HAM

Staff not really clued up. Took them a few tries to get my order right. Milk shakes were a bit amateurish. MAn serving was shouting out the oder to a bunch of girls who werent listening. Cant beat the main competitors I'am afraid. read more

Have been a regular customer here for years and love the milkshakes, they are real ones made with ice cream and milk, NOT synthetic and made from a scoop of powder. The tables are always cleared quickly and are always clean. The staff are always friendly and polite. A real gem of a local business. Steer clear of the overpriced coffee chain cafés and come here instead! read more

As seasoned veterans of a Country where coffee is a lifestyle not just a product, I am sorry to say that the coffee served here is average at best. Is it better than the others in town, well as we mostly have chains that should be quite easy. Sadly good is not what the coffee is here. A lack of real consistency by the Barista's as well a a poor knowledge of how to make the variants! What is the difference between a flat white, a latte and a cappuccino? Quite a lot really but there again I know that. What temperature should the coffee be served at? How much pressure do you apply to the tamping process? These are all things that the Barista should have an intimate knowledge of in order to make a great coffee. Long winded, maybe, passionate about coffee yes. Please please please can we have a really decent coffee?? read more

You can totally ignore what Toola said, must be a bit of a Victor Meldrew I'm afraid. This is by far the best cup of coffee my wife and I have ever tasted and the staff are so very friendly, nothing is too much trouble with these guys. The service is nothing short of excellent with a vast selection of hot and cold drinks, toasted sandwiches and pastries to die for. The Blue Onion beats the competitors hands down!! If you are looking for an excellent cup of coffee in a relaxing, friendly clean environment then the Blue Onion is the place to go. Best coffee shop in town!! read more

Fantastic coffee and a great atmosphere. Always busy despite competition - the staff are brilliant and there is a great buzz about the place. Best coffee in Andover by far. read more

Best coffee & service in Andover by far, and independent as well which is great to see when all our high streets appear to be clones of one another. Keep up the good work. read more

Standard of coffee is usually extremely good and if I 've ever been not completely satisfied with my cappuccino or macchiato blueonion encourage their customers to say if there is problem. I try to support independent businesses and feel very strongly that if we don't use our independent shops we will end up with high streets with no choice but the same old chains. I don't recognise the description of blueonion given by the last qyper. read more

You cannot beat a proper espresso made correctly, crema not too thick and served on a heated cup Costa? Pah! Nero? Pah! If you want a genuine coffee served in a clean and welcoming atmosphere then go to the Blue Onion!! read more