They called me up and offered me a cruise if I'd sit through a two-hour presentation. I know better than to believe that, but I thought it'd be a good excuse to sit in and hear how they pitch these things. I wanted to review them and I wanted them to prove me wrong. It was interesting. I decided their salesman is talented--the one who does the pitch. Their other staff is not as talented. They say there's no pressure but I'll be damned if I didn't have to turn them down a dozen times before they finally backed off and offered me my cruise certificate, which will cost almost a $1000 to go on through taxes and fees. Some gift, eh? I expected it, but I did feel bad for the poor suckers who inevitably spent money today and will end up with buyers remorse tomorrow. They could improve it by being more up front with the fees associated with their product, i.e. maintenance fees, taxes, port charges, etc. Also, though I know it works, maybe don't promise things you can't deliver. It might get people in the door, but it pisses them off when you waste their time. Be up front. If your product is good, you shouldn't have to be shady or lie to be successful. Transparency from start to finish would have gotten them a minimum of 3 stars from me, even if I didn't like or couldn't afford the product. read more

The Front desk staff was very nice! The concierge was NO help! My husband has a bad knee they never mentioned that we would have to take the elevator to the 3rd floor was a block it seems then climb a flight of stairs. The 1 bedroom we reserved was for 4 adults, the bathroom was in the bedroom, there was a coffee maker and fridge but no sink other than the bathroom sink to get water from. NOT impressed...and check out the hallway inside our room! One last thing! A Lot of noise from the busy road, you would think being on the 4th floor (attic) you would not hear the partying below and the traffic but its horrible! Only positive great location read more

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charleston is a lovely city. it really is. and people are nice. they really are. people need to work. i understand that. but so help me GOD i was ready to go postal if another one of the bluegreen people asked me if i were married, if i were "going to be in town tomorrow morning" so i can check out what they're doing at the lodge alley inn and spend "ninety to one hundred and twenty minutes" hearing about the "exciting opportunities" they have to offer here and around the country. sorry, i'd rather see your lovely city than see the inside of some model unit while someone tries to sell me what sounds suspiciously like a timeshare in exchange for some coupons/vouchers/gas cards/vacations. you guys are EVERYWHERE in downtown. seriously. give out a sticker or let me dye my thumb purple or something so it may be known i have already heard the schpiel. and said no thanks. and should no longer be approached. read more

What a bunch of complete idiots. We got roped into coming here by the people at bass pro shops. Two nights in a hotel for $99. But you have to go listen to their spiel. They messed up our reservation three times and then tried to put four adults in a room with one bed. And these are the people that want you to trust them with your vacation! I say nay nay! These people are idiots. And I mean complete idiots. Stay away from them far far away! We tried to rectify this twice with their customer service. Each time they said they would call back in an hour and after an hour and a half we called them back. But the representative was so stupid they couldn't understand that we were four adults in one bed. I guess in closing just don't waste your time with Blue-green resorts. read more

Our stay seemed to start off well. Room had a fridge and maybe a little dated but seemed clean. Unfortunately as we were getting ready to leave which was very early in the morning we encountered bed bugs. We saw it least 3. It was in room 529. We called the front desk they came to take pictures as they saw it too. Waiting to hear from management in the morning as to what they can do about this. We feel grossed out and now keep checking ourselves for bites. Also the headache of trying to disinfectant luggage etc. Thanks blue green for ruining our trip! read more

Bluegreen - Charleston, South Carolina