Leasing office is never available to take calls, if you become a tenant be aware that they will…read morenever pick up the phone. Also be aware that you cannot use space heaters during the winter and you have to use the units heater, which costs anywhere between 300-400 per month during winter months for a single br unit. I would not rent from this management company if I were you, learn from my mistake.

If you are tired of boring, predictable apartments and want a place that keeps you on your toes,…read morelook no further! I spent two years with this leasing company, and it was unforgettable. First of all, they are incredibly dedicated to animal conservation. My apartment was a thriving sanctuary for mice and cockroaches. They were everywhere! It was so immersive that the kitchen cabinets actually came custom-engineered with built-in tunnels in the back, ensuring the local wildlife had 24/7 access to all shelves. Because of this luxury, I got to upgrade my lifestyle to 100% airtight plastic containers. Who needs a pantry when you can live like an astronaut? If you value your privacy, you'll love their surprise "VIP Pop-In" service. Forget annoying emails, texts, or phone calls--nothing wakes you up better in the morning than opening your eyes to find the landlord physically standing inside your bedroom! It completely saves you the hassle of setting an alarm clock. Finally, their maintenance team is remarkably eco-friendly. By completely ignoring every single maintenance request I submitted over a two-year period, they successfully reduced their carbon footprint to absolute zero. They never once set foot in my apartment (unless they just randomly decide they want to come in with no email or text), which really allowed me to embrace self-reliance. If you love slumlord energy, a lack of boundaries, and sharing your bed with critters, sign a lease today! Personally, I'd suggest staying as far away as humanly possible, I have rented a lot through college and my early life, but I have never seen true slum lords like Sterling Property Management!!!

Living in historic Carlisle has been wonderful, but with Waymart's acquisition of our property and…read moretheir planned restoration, they have resorted to acting like they don't have the most basic information on the tenants, lease and property. Yesterday Our trashcan was taken and when the maintenance guy and super showed up, they verbally fought with all the other tenants about the trash agreement, rather then address the missing trashcan. When I was finally able to get a word in edgewise, the maintenance man proceeded to insult me to the property manager in the midst of me talking. The problem was never resolved, we still have no trashcan.

Update after 3 years (increasing to 5 stars):…read more Phil has continued to do an awesome job and has been instrumental in the growth and continued performance of our rental portfolio. We now have over 20 residential units, about 10 garages and a commercial unit under management with Phil. With property management it all comes down to trust. You need someone who will take care of your investments - after all your properties could have cost hundreds of thousands of dollars. Phil can be trusted to do all the necessary due diligence to place great tenants, and also to keep up with all required maintenance. He has some connections with some great handymen who do good work but are very reasonably priced. Phil continues to help us get deals as buyers, and has helped us sell properties as well. Bottom line, he's been a great partner in our business and saves us a ton of time and headache. Property management is well worth the cost when you use someone like Phil.

From the owner: Property Management Join the group of many homeowners and…read moreinvestors. We have the resources and experience to maximize the return on your investment. Tried of getting tenant calls in the middle of the Night ? We got you covered Marketing/Leasing Rent Collection Eviction Processing Direct Deposit Web Based Property Management Software Maintenance & Repairs Tenant Screening HOA Matters Property Inspection Home sales Investment Property 1st Time Buyers

Go the extra mile for landlords, lots of experience and use of tech are a draw and in many areas of…read morePA. They manage several of my buildings and reccomend their for property management and as a real estate brokerage.

Does not work well with tenants. Are trigger-happy with evictions, and do not complete repairs when…read moreasked repeatedly. I moved out under protest and they charged me $2000 for repairs that needed to be done by them anyway. They filed an eviction on me after I moved out, because I refused to pay their casual extortion. I had to fight it in court years later, because they did not forward the mail. They taped it to the front door. No texts. No phone calls. No emails. Set up multi-year tenants to take the fall for their lack of repairs. Avoid most low-income Property Management Groups, if you can. They swindle people who cant afford to fight back.