Kerri was amazing! We needed a hearing aid charger as we left CA without ours. She stayed until we…read moregot there and was so patient trying to find the right one. Excellent service!

The doctor was helpful, attentive, and communicates. Super appreciate you helping me get the…read morehearing test I needed even though I got my HAs somewhere else. When I do need new HAs I'll be coming here.

The person who met with me whom I believe is an Audiologist was extremely unprofessional. Seemed to…read morecare less if she could help me.

Friendly, knowledgeable and highly competent staff. Dr. Dillon possesses that rare combination of…read moreone who is technically and technologically savvy, yet is able to explain concepts respectfully and in the clearest of lay terms. She, and the rest of the staff, are a pleasure to work with. Additionally, I will note that many hearing aid centers are sales operations. Blue Wave Hearing Center stands apart from these types of establishments and exists to help people optimize their hearing experience.

These folks are Always the very best care I have received. They have aided me through several…read morehearing transitions, and even have introduced me to new technology that allows me to have excellent hearing without external hearing aids or even the need to change batteries, for months at a time. Love 'em!

They were so helpful about the app and spent time teaching me how to use the buttons on my hearing…read moreaids! Great people!

I have been coming here for about two years now seeing both an allergy specialist and hearing…read moretests. Both doctors have been very engaging and take the time to explain things and help me feel they care. They have recently taken on the ear, nose and throat services from a local hospital and that has caused them to expand and add staff. Easy parking and easy to get into. Modern office and easy to find your way around. I feel the NP I work with cares about me personally and not just as a customer or account. She takes the time to see how I'm doing and engage on a personal level. At one point when I raised an issue that was not here area of expertise she did't just blow me off, she went and found another doctor and saw things through to ensure I was getting the support I needed.

Great communication from Natalie about what she is doing. The receptionist, Michelle, just laughs…read moreat me when i show up a day early. Twice Great people. Contact them if you are having hearing or hearing aid issues. Are you always asking someone to repeat something? What?

Natalie and Michelle are a great duo to work with! Natalie communicates things very well, and…read moreMichelle is always very friendly and willing to do what she can to help. I have been very impressed as a first time hearing aid wearer with the service I have received. I definitely recommend them for your hearing issues!

Terrible experience from beginning to end…read more Save yourself time, money, and frustration by going literally anywhere else for ENT care in Northwest Arkansas. From the cold, dismissive front-desk reception to a physician who barely acknowledged me, this visit felt rushed, impersonal, and careless. I was subjected to a scope that lasted no more than 30 seconds and was presented as if it were simply part of a standard office visit -- only to later be hit with a $310 charge that was never disclosed or discussed at any point. I left without answers, without a treatment plan, and with a surprise bill that felt deliberately hidden. There was no transparency, no informed consent regarding cost, and no communication before the charge appeared. I felt ignored. I felt taken advantage of. And I felt like a billing opportunity rather than a patient. Please learn from my mistake and take your ENT care somewhere that values communication, transparency, and basic respect for patients.

Highly recommend Dr Felicia Johnson. She performed a balloon dilation on my left ear and made a big…read moredifference. I'd previously seen 3 ENT's in the past (1 at UAMS and 2 in Iowa) and she's the only one who actually addressed the problem. Very professional and explained everything.