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Blue Cross Blue Shield

1.0 (1 review)
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New York Life - New York Life Fresno Office

New York Life

(6 reviews)

Scott Herrell at New York Life provided me and my family life insurance coverage we needed and a…read morephenomenal experience to go with it. Our needs were unique, and a whole life insurance policy was the right investment for us. But making this decision was only after reviewing all of the options available to us. I highly recommend Scott to anyone who wants real advice when making such an important decision.

I don't recommend AARP New York Life for insurance at all. They send out "offers" to AARP…read moresubscribers, but then provide horrible customer service. First they want money from seniors up-front with the application, but then ghost you afterward. The agent I had, Nelson Costa, didn't call me back when he said he would on two occasions. The first non-response was when he said he would call me. The second non-response was when I called and tried to track down answers. Again, he said he would call me. Even now, I don't any place I can complain to except here on Yelp. The worst part was getting the long letter explaining why they won't insure me. I read it today and thought about this past year with Covid-19 Pandemic, community shut-downs, and the very recent loss of my mother. I looked again at what they said in their denial letter and I thought, what a horrible way they do business! I don't need anything they have to offer and I bet most people don't either. Rating - Pretty poor. Never doing business with this company.

Blue Cross Blue Shield - healthinsurance - Updated November 2026

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