We had a severe problem with wheel bearings on a late Friday afternoon but fortunately my wife…read morecalled Witchita RV East and they committed to getting us back on road on Sat if I could get there by 9. So we limped into Witchita and made it the next morning. They had me out and on the road again by noon. I'm very grateful for the extra effort they made to get us going as waiting a week for the Ford dealer would have been awful way to end our 2 mo road trip (back home to PHX) Give them a call if you want a business that seems to really care about people. Thanks again you guys!

My family owned Wichita RV for the last 20+ years. In 2020 my mother, Mary K. Algrim died, and in…read more2023 my dad, A. Kent Algrim was murdered. Less than 1 year later Wichita RV had to be closed because the ganeral manger, Dale Fischer, after being trained to take over for 10+ years, decided he would rather take the money and run. This man whom my father trusted implicitly, in less than 1 years time, gutted my family's business. He didn't pay any taxes, not even payroll taxes. He sold units and pocketed the money, didn't even pay the financing company. He, and several others who worked there, paid thousands of dollars for personal items with the company credit card. The Shop Manager died from a heart attack due to being convinced he would be going back to prison as soon as someone found out about the "other" bank account where Dale was funneling checks made out to Wichita RV and using it to pay for personal items for himself and other employees. Wichita RV closed the doors because there was zero money in the bank. He couldn't even make the final payroll checks, the account was over drawn. My severly disabled brother & I used the money our Mother left us to pay the final payroll amounts. The property that Wichita RV was on has been sold to a very nice man from Nebraska. He will be opening another RV store in that location. ​​If you ever meet Dale Fischer ask him how it feels to rob elderly people, disabled people, and customers who trusted him. Ask him how it feels to be responsible for the shop managers death, a man whom he said was like a brother to him.

We purchased our 5th wheel from here. We needed some thing fixed so after paying $65.000 we had it…read morea total of 10 days then took it in for the things we needed fixed. They kept it for 4 months before we got it back. later we had to have some other repairs done and they crashed it into something so they repaired that scrap and dent. Picked it up got it home to find the trim had been damaged on the other side of the RV. Went inside and it was full of mud. The elect box was damaged. All I can say is NEVER again will I get anything done there. If you go there I will wish you good luck. You will regret it.

I HAVE BEEN WAITING ON SERVICE FOR MY RV FOR OVER 8 MONTHS!!! Last September I had a side window…read moreshot out as it was parked outside my home. I brought it in and waited and waited and waited more. I called every two weeks for an update. They said working with safe flight window and glass was a nightmare. Then they said that every motorhome and RV's windows had to be made because there wasn't any ready made windows. Then they told me that they couldn't just replace the broken window. They had to replace the entire window and frame. Then they said that they will have to possibly do work on the frame that surrounds the window. The last dozen times I've called, they said the person thats working my case will call back - that never happened. It's now over 8 months they have had my rig and absolutely nothing has moved forward. I wish I did my research before I brought my rig in. Here, it's spring and we want to go to the lake and we're stuck here waiting for this dealer to get off their butts and actually do what they said they would do. So if you have work to do, find another dealer, this outfit is not for you. Feeling Cheated.

DO NOT PURCHASE FROM CAMPING WORLD of Wichita, KS I…read morepurchased a brand-new Forest River Tandara 5th wheel camper in September 2025. Before we picked it up we made it clear that it needed to be ready to go because we were going to use it the day we got it. The first time we used it the following happened: 1. Cabinet doors fell off 2. The bathroom faucet was shooting water straight up 3. The bedroom door handle was loose and wouldn't latch 4. The stairs to the outside were installed such that we couldn't close the door-we ended up taking it off and just leaning it against the opening when we needed to use it. 5. The panel to see what the gray and black water tank levels are only works intermittently for the black water tank. 6. The heat was only blowing into the rear bunk room and the front bedroom. I called CW to express my unhappiness with this POS camper. They said "well when it's first pulled it will flex a bit and these issues can arise" They tried to say that for every issue above. We made an appointment to take it to the service department to fix. We weren't able to get it back to the service department until Jan. 13th 2026. After we took it in for service we were told that since it was cold they would have to winterize it while it was there and I would have to pay $199 to have that done. When I called BS and stated I was NOT paying for that when it was their fault none of this was caught before we took it. They said well we can't guarantee it won't freeze, when I asked to speak the supervisor's supervisor he said it wouldn't do any good because it was Forest River's policy and not theirs. Way to back up what you sell CW...great customer service. We wanted to get our camper in and out in one day to avoid the winterization issue however when they looked into the heat problem they discovered the duct work was torn in one area and crushed in 2 other areas. Of course they didn't have the needed duct parts and would have to order it from Forest River and it should be in on Tuesday 1/20/26 BUT the technician working on it might be working on another camper so we might have to wait. When I asked why they couldn't have another technician work on it they gave me some BS answer about the technician doing all the work to tear it down wouldn't get paid for the work if someone else completes it. Seriously?? Your pay structure is not my problem. We were also told that Forest River would not fix the black water tank issue unless the entire panel stopped working. We MIGHT be able to pick it up Thursday 1/22/26 or Friday 1/23/26 again that is IF the technician can work on it. To say we were super disappointed at the way they handled this is an understatement. I will never do business with CW again and I certainly won't purchase another Forest River.

Would never recommend for service. we live in our 5th-wheel 7 months out of the year. last year it…read morewas in a wind storm and the roof was totaled.... but in all honesty, the roof looks better totaled than it did after it was fixed. I wish I could post pictures. My 13 year old could have done a better job. When my husband said, " I'm not taking that home", they said " it doesn't look great, but it's functional". I sent pictures to our insurance agent and they told us not to leave with the camper like that. The customer service was terrible, the work was terrible... And the best part, when my husband went to pay... the lady behind the desk says "ohhh we've heard about you"!! Do not ruin six months of your life trying to get your home fixed like I did!! I would love to schedule a meeting with the GM if he would be willing to reach out to me!

Awesome place to do business with, they were very helpful and knowledgeable about everything, they…read moreshowed me a couple different options from my list of wants and needs, definitely will point people in their direction for their trailer needs.

Great service the techs were very helpful helping me fix problem with toad pig tail for lights…read moreturns out just a bad cord no service bill. Just great advice. Recommend this facility to all RVers.

A week before we were scheduled to leave on a trip to celebrate our 5 year old grand daughter's…read morebirthday the Rooftop AC unit on our RV locked up. It clearly needed to be replaced. This trip was very important to us as her mother our daughter past away a year and a half ago. In spite the high volume of work due to the upcoming memorial day weekend, Heather our service advisor was able to work us in. Heather and the crew at Camping World Wichita KS did an exceptional job of getting us traveling again. I strongly recommend you go see Heather at Camping World for your RV repairs.