My sister and her husband planned a trip to Ireland to be there on her birthday and I wanted to make sure she had something beautiful on her special day (besides that entire country - which is gorgeous!). I worked with the lovely proprietress at the hotel in which they were due to stay and she recommended Blooms. I then called them a few days prior to the special day and Alan worked with me to send my sis a perfect bouquet.
On the day they were due to arrive, I received an e-mail from my sweet sis and a posting on Facebook with pictures of a stunningly pretty bouquet, a lovely card with the exact wording I suggested, all waiting for her when she arrived to the lovely Arbutus hotel in Killarney!
My telephone call early one morning with Alan at Blooms all the way from America to Ireland was absolutely fabulous. He treated me as though I had been a customer for years, assured me he would take good care of everything and then did exactly what he promised. Let me tell you - I have ordered flowers to be delivered 5 miles from me, from florists in my own city in California and have never had the service I experienced with Blooms, which is across the world from where I sit now! Alan's professionalism, gentle kindness and commitment to excellence makes me want to board a plane with my Husband next week to travel to Ireland, make our way to Killarney and take Alan to lunch! My sister was absolutely delighted and so am I!
Thank you Alan and Blooms for being everything you have worked hard to be. Well done! read more