This review is for their new spot on Hastings in Burnaby: Awful people and customer service! Unbelievable. Got there after a movie screening at 12:30 am. Asked politely if I can still order a glass of wine. They make me seat and said " we 'll have a waiter right with you ". nobody comes. or actually, 2 supposedly " owners/ Managers " come and both tell me : " we dont really serve alcohol after 12 but we will try our best and be right with back " . 20 min later, another " owner " tells me he will get the bartender to serve me wine and that I should smoke a Hookah in the meantime. I said, very clearly , " Ok, If thats the condition, Ill have a hookah if I can get a drink, I do smoke so no problem ". A waiter finally comes, ask what wine I would like and what Hookah. I pass my order. Hookah comes. I dont really wanna it but the place has decent music and still lots of people drinking booze and dancing in there, so hey, why not! Time pass... I asked the " owner " where is my drink and it seems odd. 45 min after I first sat down, nothing. Another rude guy ( another " owner " lol) I waived at comes to me and says: " No we dont serve alcohol, only for our " private party " LOL. i just had ordered one and was reassured no pb!! A freaking joke. I get antsy. I am then told to grab the glass of wine I have ordered directly at the bar... Really?? In a last attempt to give this place the benefit of the doubt.. ( maybe they are not crooks, maybe the loud music induced the miscommunication?) - I go to the bar: the same guy who told me My drink was coming right back, is there, selling shots of Tequila to a bunch of young patrons... ( way past 1 am at this point). He tries to ignore me . I grab him and asked, still politely: " man, i ordered a drink half hour ago, where is it please? ". Extremely rudely he answered: " no no , no alcohol here, only for our private guests " LOL. I told him calmly: " this is not what I have been told by the "owner" since I first sat down almost an hour ago, So I am leaving"... he looked blankly at me and said " i Am the owner and no I cant serve you" ... I left a bit pissed but still calm. I waived the other supposedly owner " Crook #1" Goodbye and walk to my car. Worst is, that prick followed me to my car angry, like what, did he really expect me to pay $25 dollars for 2 puffs on a hookah I didnt even want after being lied to my face and disrespected and treated like poop by the managers, servers, owners or whoever the F those guys think they are???? UNBelievable. Truly. Dont give your money to those crooks!!! read more