Blackstyle is cool as hell, and, despite the staff having that kind of neutral silence for their customers that's likely the norm in Germany, they're all super, super nice and really knowledgeable about the product (you just have to ask! Don't be afraid to!) and are very willing to help you get something that looks great on you.
I came with a certain budget in mind and a certain goal (e.g. buy a top for less than 100 euro because I Deserve This). After poking around at everything I finally decided I didn't know what I was doing, and so I went to ask the person at the counter for help. The gentleman there not only recommended two shirts well within my budget, but he was also very hands-on in helping me try them on and seeing what parts of my body I should squish into where to Make It Work. I picked a style, and, ever the professional, when I whinged about the color, he also helped me fill out the custom order form (custom orders are no extra charge!) while showing me the color swatch book of available colors. I felt listened to, helped, and informed. Excellent experience. The turnaround time for orders (for shirts at least) is about 2-3 weeks, which is quite short when compared to UK and US retailers. read more