We booked a home in Grand Haven in March. About 30 days before our trip, they called and asked us…read moreto move our dates a week later. They said the owners wanted to use the property for their daughter. I explained that we are flying from Arizona to Michigan for this vacation so we have airfare, time off work, time off school etc for 7 people. A few days later I received a very generic email stating the property we booked was no longer available. They suggested another property (same town but very different walkability, different bathroom count, different setup). Had I cancelled this late in the game I would have been responsible for 50% payment (mind you I had already paid in full). There was zero concession offered, zero apology, zero kindness. To add insult to the situation, I still receive automated texts regarding my upcoming arrival. So I had to scramble to find another place (with less than 30 days) and pay that in full while awaiting a refund on my first booking. Epic failure in customer service.

The place was run down, no bay view as I thought from the website. We went a night without a shower…read morebecause there was no hot water. They were fixing the balcony above us and saw dust was constantly falling. My husband smoked outside the unit and they charged us $1000 dollar fee for smoking inside. I got an e-mail about the fee 4 days after we checked out. How do I know someone else wasn't in there! Never again!!

I couldn't say enough great things about Cathy! She goes above and beyond to make sure her clients…read moreare taken care of and takes the extra steps to ensure every little detail is perfect. I've been fortunate enough to have her as both my buying and selling agent and would highly recommend her for either! If you're looking to buy or sell a property and want a top tier experience, Cathy should be your agent!

I found Cathy on Google and was drawn to her fantastic reviews and location. She was even better…read morethan the reviews stated. Lightning quick with responses and going the extra step in every situation. We are out of town buyers and she made our process seamless with review of potential homes via FaceTime. We secured our perfect condo with her expert guidance and closed virtually with smooth sailing. She has a delightful personality and makes home buying a pleasure. Thank you, Cathy, for making our summer home buying experience the best ever.

Ingrid Brown is a wonderful real estate professional. She helped us find and secure the perfect…read moreproperty to build our retirement home of the future. She not only sent us great listings, but also walked and video recorded an entire property for us, when we were unable to fly in to see the property in-person. If you're looking for a great real estate agent, call Ingrid at Keller Williams!

Ben Croftchik is great to work with. He puts his clients needs first. He stays involved with his…read moreclients from the beginning when his clients are just looking all the way through to closing. His calm nature and knowledge of real estate gave me peace of mind through my recent purchase. I would encourage everyone to work with Ben Croftchik at Lakeside Properties Real Estate.

From the owner: Lakeside Properties Real Estate is home to 13 Brokers and Realtors. We list and sell residential…read moreproperties, commercial and vacant land. Our number one goal is to provide exceptional customer service while helping you find the property you're looking for.

Kathy sold our house when other realtors didn't even get a showing. Very hard working and…read moreknowledgeable. When buyer financing fell through, helped them find alternate financing. Really goes the extra mile

Don is the most UNETHICAL AGENT I have encountered in 40+ years of real estate business. Wont…read moreanswer calls, attempting to steal clients to benefit from both sides of a deal, doesn't present information to clients that BY LAW he is required to, and uses dirty tactics. RUN from this broker/realtor! Numerous board complaints, yet he somehow is still practicing. We have been trying to work with the seller of one of his properties and he is not showing offers presented, and straight-up lying to seller he is representing by holding out to pad deal to benefit self.

Don Fedrigon is very unprofessional, rude and unethical. Didn't present our offer to the seller,…read morewhom he was representing. Found this out directly from the seller. He was extremely rude to our agent. He's out for one thing....money. He over promises and under delivers. DO NOT associate with this guy!

Quality work and so nice and professional. We had landscaping, concrete pathway , retaining wall…read moreand lots of tree clean up from ice storm. Highly recommend.

We chose DnA to remove the trees, after which the why and how were thoroughly discussed.read more

If you're looking for a real estate agent - look no further. Jim Eberle is outstanding…read more Earlier this year we decided to buy our Up North home as our first home. My husband and I both work remotely, and enjoy both city life and escaping to the lake. We lived in San Francisco.. NYC.. and now Detroit- and sought to buy a property that most people would see as a vacation home- and make it our Homestead. Jim met us with integrity, intelligence, responsiveness, energy, market & business acumen and knowledge, personality, marketing/design expertise (he gave us ideas on how to remodel a home for maximum return), and top-notch management skills (He was able to coordinate all aspects of our trips up to view possibilities, and continually kept us apprised of progress). His kindness and wonderful sense of humor made each trip- and every phone call- a pleasure. It was as if we had already found our first friend in the area. His expertise and guidance has been critical in helping us navigate the market for the first time. We had so many requirements (home office, special flow to space, views and beach front) - along with a special desire for something with character and unique beauty. Jim was able to juggle the contrasting needs and varying order of necessities of my husband and I with grace. He worked to make us both very happy. He offered many solutions to solve our #firstworldproblems. Once we found our dream home, Jim gave us invaluable guidance while making the offer, helped work with the seller and agent to get the deal approved and then streamlined the close. I believe we closed within a month's time, to ensure we were watching sunsets & toasting marshmallows on Lake Michigan by June 1. We'll never forget Jim's commitment to our family from the very first viewing trip.. trudging through waist high snow, on the banks of Birch Lake.. and rappelling off decks onto the frozen solid shores of Lake Michigan. After 8 hours of house viewings one day we parted ways- only to have Jim ring us up 5 minutes later, to report a new house on the market- and yes, of course, we could go see it right then and there! His energy and passion for his industry is unparalleled. We counted on his local knowledge to find the right lakefront home that met all of our needs. We've now moved into our incredible piece of paradise in Kewadin, Michigan- and we are happy to have had such a perfect experience buying our first home. It's good to know we already have one neighbor we can trust.. Jim Eberle.