Although he did fix a simple problem. I was traveling and did not have tools to do myself. Believe…read moreall the reviews about rudeness, in 45 years of doing business, I have never dealt with someone as bad as this. I am a service technician and have never treated a customer the way he does. He is where every service manager needs to send their techs to demonstrate how NOT to treat customers. BTW, cash only. UPDATE...the business owner replied to this review, apparently he pissed someone else off because I paid in full, money was not even an issue, had to pull cash from ATM next door (because the one in front of the shop is non functional) This is a different customer, I was not rude, I was silently pissed. He did not stop working on else's vehicle to work on mine, after waiting 3 hours with no estimate on time on even looking at mine, I was literary on the phone with another shop a mile away when he finally freed up. The ONLY reason I used this shop is because it was the closest one where I broke down and the lady who answered the phone said wouldn't be a problem. After dealing with this, I would not even go back for warranty work if I needed it.

Chris is unique mechanic, he is a great conversationalist and is informative with everything he…read moredoes to you car. He also works pretty fast so you won't be waiting or have to leave your car like they do for dealerships. I am definitely coming to Chris's auto repair for life!

Do not buy an RV without having Will do your inspection. Walked into RV dealership and heard…read moresomeone say, "that Posey guy is out there inspecting and he always finds stuff." Well it didn't take 20 minutes before Will found something the dealership should have flagged before my inspection. Sad, they asked me if I wanted to buy something else, lol. Said sorry not buying from someone who lets their customers pay for an inspection that they (dealer) should have known beforehand. Will does an excellent job and records everything. If I buy an RV in his area I am certainly calling Will.​

5 stars is not enough. We worked with Will on a frustrating Aquahot issue. He stayed with us…read morethrough the issue and was flexible in his schedule to make sure he was available to take care of us. Will definitely knows his business but he also have the best customer focus we have ever experienced. Will has now taken the top spot in our list of quality RV technicians and we will be calling him first if ever we need help again. Well done Will and thank you for your help, concern, persistence and overall great experience.

The repairs were done after dealing with my insurance and warranty on my 2021 Riverside Retro. They…read moreeven took care of winterizing my camper for me. Jeremy and his repair guys were very professional, and addressed my needs. I will be using them again for future repairs with my camper.

From the owner: Your One-Stop Shop for Boat Restoration
 We're North Texas' premier destination for full-service…read moreboat restoration—built from the ground up. From advanced electronics to complete mechanical service, we've got you covered. We work on all makes and models, offering everything from custom interiors and upholstery to button-down covers and fully enclosed custom enclosures. We also offer collision repair, Paint & Body repair, exterior and interior repair.

Got a good quote in a timely manner. Will probably use Silas when we have time to get the quoted…read morerepairs done.

The job was done incorrectly. The headlights on my vehicle were put on wrong and made it unsafe to…read moredrive at night. They were cheap aftermarket lights. I called the mechanic, Ian, several times about it and he kept giving me the run around. I had another shop fix it correctly and they found other things wrong. Some parts were not replaced and appeared rigged. I truly believe you are scamming the insurance and pocketing the money. The insurance approved the supplements and said they will come after you for reimbursement. They are removing this business from their preferred list of shops. Your shop in back wreaked of marijuana. I should have went with my gut and gone somewhere else. This is just bad business and unethical.

Well, my daughter was out at a youth event for the week in Ft Worth, we are from the Rockwall area…read more On Thursday night she called and let me know her 2011 Jeep Wrangler was overheating and steam was coming from under the hood. She was able to get it back to where she was staying that week. I drove out the following day and was able to identify that the radiator had cracked. it was about 10:30am on Friday. I called around to several shops and most were willing to do the work, but couldn't get it done until Saturday or maybe even Monday. This was not ideal. All that changed when I called Don Perry's Garage. I was talking to Donny and he said he could probably get it done that day. I told him I was just passing through and he said he'd definitely get it done that day. He said "cmon down and we'll get you fixed up. I'll pick us up some lunch and you can hangout here till it's done." This is 100% true! So I headed on down and spent the afternoon with Donny and Kelly. We ate lunch together and chatted for a few hours. Hanging out there I got a real behind the scenes look at how they run their business. How they communicated with their customers on the phone or in person was all top shelf. The transparency they shared with their customers is like nothing I've seen in this business. If they made a mistake, they owned up to it. If they could get a better price on a part, they would and then would pass the savings on to the customer. I've got to also give a shoutout to their senior tech James. He's been there over 30 years and knows his stuff! There's a reason they have been in business as long as they have! The reality is, I probably will never need their service again. Our paths may never cross again. But if you need a quality, honest, and fair repair shop in the Ft Worth area, look no further, you've found it! Thanks again to Donny, Kelly, James and the team!

I took my car in for a misfire cylinder and they fixed it. And how I'm paying for is through…read morepayment they're very great. The quality of the service was the best that I could ever ask for. After I got my car two weeks later my light came back on and than went off a week later and than came on after a week that it was off. So that was fun!

Had work done to our Nissan for far less then what the dealership would charge. Also had some work…read moredone with our other car and was done in timely manner. Colt, is always friendly and helpful. Will be bringing the cars to Hoover for repairs until they close or we move.

100% recommend Team Hoover! Called last week with an air conditioning issue on one of our cars…read moremade an appointment for today. We dropped it off in the night deposit last night and they called us by lunch time with an estimate and we had our car back by the end of the day. They are so quick and get the job done asap. The appointment you make is not just to drop it off like the Ford dealership who holds onto it for a week before they even look at it. If we have a problem they can fix Team.Hoover will be fixing our cars.

I am a repeat customer and the service is consistently fantastic!!! I have purchased multiple sets…read moreof tires for different vehicles and each time the experience was top notch.