Wonderful little hotel in a 12th century monastery. The service was impeccable and the surroundings…read morecharming. The food was amazing in the beautiful courtyard restaurant. All in all we found quite a gem in Kassel on our short stop in our way through Europe.

Stayed here while visiting my sister, pretty decent experience overall. Its very convenient to the…read moremain train station, the Hercules, and the spa. The downtown with all of the museums is just a short tram ride away. The rooms were fairly comfy, with the usual European limitations, especially small pillows- ask for more at the reception. The baths are fairly nice too, and the breakfastt buffet was very good- overall, a pleasant stay.

Hotel is situated nicely, parking is available , the breakfast buffet is…read morePlenty and good, service is friendly However..........if you ever have a room which faces the main street At 5:25 each morning you think the 3rd word war has started, well no its just the streetcar which passes through your room. Reduction... ? No, this is Normal, you have to be tuff. Those rooms are worth 40 Not 140 euro.

This hotel is really worn out - and I mean physically and personally. The check in was a disaster…read morealready. They did sell us room combinations they do not have in the facilities. They charged my personal credit card for the company expense, apologized, promised to immediately correct - and it never happened. Now, two weeks after we left, my private is charged, I still do not have a correct invoice - and I sure will never return to this hotel. There are many ones which provide better service in every aspect at comparable rates.

VERY bad Wifi (in 5 rooms over a couple of months). Bad shower: low pressure and hot and cold and…read morehot and cold etc. Restaurant/bar friendly staff but mediocre food. Noisy rooms. It is clean and the second star is for the sauna because I enjoyed that. I only use it because there is no alternative here and it on walking distance from where I work.

I didn't like it here at all. No Air Conditioner and it gets so hot and humid. And one of the males…read moreat the front desk is very rude. The beds are hard. Restaurant closes early so no late food service.

I like the Penta concept. My favorite is their Leipzig hotel (should you ever go, pay the premium…read moreand enjoy their lounge - it's blast. If you do not have the time to enjoy it, at least check it out). The Penta Kassel is, unfortunately, only a small-scale copy of the Leipzig extravaganza, but still worth it's 4**** - and still the hotel of our choice whenever we are in Kassel. If you dine there and like your steak medium rare - forget it. Tried it umpteen times, they never got it right. Rest seemed ok, though.