Ames center has lost all my respect. It has gone downhill over the last couple of years …read more Management is terrible, most of the staff are rude and don't care about the people they are giving services to . Don't you people realize that you need OUR help with OUR contributions ? I've worked in customer service myself and experienced the high demands , but there's a better way to treat others so lose the attitude and learn proper etiquette. I was on a bed for 44 minutes due to a bad stick drawn by Addy the manager. I was okay with it at first until it felt like she was poking at my arm just for the heck of it . Then she brings another gal over . short and chubby named Sydney was just as bad . It hurt the second time around and they both looked annoyed that I was clearly in pain . They both just walked away without any more explanation and I caught them both staring and obviously speaking about me in a negative tone . I've never felt so embarrassed to be in a situation that I had no control over . These people are obviously not trained professionals. Just obviously losers in white coats . Never go to the Ames Center !! Beware of unprofessional staff !

I feel the need to lead with the fact that donating plasma is a virtuous cause. It helps many…read morepeople, has health benefits for donors, accelerates medical science, and you can get some extra cash. In no way would I discourage people from donating in principle. If you are able and wish to do so, I'd encourage you to try it. However, this clinic is absolutely abysmal and pure ass. I have donated plasma a few places, and this clinic is definitely the worst. The employees are inept, rude, and generally bad at their jobs. If you have to repeatedly stab someone with a needle and make them bleed everywhere to find a vein, maybe you should consider taking up cross stitching, or being a prison tattoo artist. I also hear murder can pay well, at least in PR. It is almost like most of the staff has never been in public or interacted with another human being before. The staff also seems to be a gaggle of degenerates of a high order. I can't stop a person from practicing poor hygiene, but if you're going to be a contemptible wank to people around you, then stay at home. Though the clinic seems to at best, carelessly, or at worst, deliberately, hire a certain type of person. I have worked in customer service and retail myself, so I know the jobs are stressful, and I can't reasonably expect everyone to have the best day of their life every single day at a job that is difficult. However, if you consistently hate working with people, you need to get another job. You are ruining your life, giving customers bad experiences, as well as the reputation of your employer. If you are the employer and keep hiring buffoons, then you either need to adopt new recruiting and vetting methods, or dramatically improve your workplace if no one wants to work for you. Employees will flirt with you, and then stonewall you when you rebuff them. This was not a one-off experience either. Having made the judgment error on my part of going here a few times over the course of 7-8 months, the staff turnover seems high. Some of this is a feature of working in a college town, but it also reflects that people don't aspire to remain here long term. The administrators and nurses are also rude and condescending, talking down to everyone as if they deserve a Nobel peace prize, but were forced to babysit 1st graders rather than work for NASA. It really does go all the way to the top. I would not recommend going here, and actively advise against being a donor at this clinic. Grifol's Biomat, Lifeserve, and Community Bio Resources are all superior alternatives. As I mentioned at the outset, donating plasma is worthwhile. Though when you have multiple options, don't settle for the bottom of the barrel.

Clean. Friendly staff. This is a non profit blood donation center. Lot parking. I've given many…read moretimes here and that blood saves babies and others that may need it! I hate needles, but they do an awesome job getting my blood! It's a great thing to do, and you get SNACKS after donating! And can earn stuff! Marcy'sDinerTantrumScale 5/5- NoScreamingKids. Or anyone else screaming.

I have donated for 48 years. This is a top notch place. I have goofy hard to find veins. My doctor…read moresent me to the ER for a blood draw. The Staff here find them.

I signed up for a CPR class. And they refused to send the necessary courses prior to the class…read more Didn't allow me to reschedule. Would not refund. And would not let me take the class even though I showed up. I paid $100 for this class For them to just tell me no you're not taking it. And nobody I talked to wanted to help me figure out what we could do. The only thing the Red Cross honors is their no refund policy. Greed hungry people. I was the test to see if our company wanted to use this source as a CPR class for our employees. However, given how I was treated. And the fact that nobody honors their word or the papers that are printed and provided. I highly recommend reaching out to your fire stations or some other form for CPR classes. Don't waste your money through the American Red Cross.

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Donating blood/plasma is good for everyone. The staff is friendly and when I was seeing spots- they…read morecooled me down and I didn't faint! That is 5 star worthy! Fresh bakery items are a bonus.

Awesome place to donate blood and blood components to save people's lives! Clean. Pandemic masking…read moreand distancing as much as possible. Friendly staff, let me know what was going on so that I was able to monitor my own platelet donation! Marcy'sDinerTantrumScale 5/5- NoScreamingKids. Lot parking. I'll be continuing to donate blood and platelets!! Despite my fear of needles.

Overall, it was okay…read more Today was my first successful donation w/ physical and overall, my experience was okay. It wasn't great, but it wasn't horrible either. I arrived almost an hour earlier than my appointment time and appreciated being worked in and able to start my process earlier. The process was also super informational and thorough, but still somehow quick and efficient which was great. Staff also answered any questions I may have had during the process and were attentive to me as well. Truly my only complaints are during my finger prick at the first station, I was pricked in the center of my middle finger and 7 hours later it is still hurting like holy cow!! As a medical professional myself too, I know that finger pricks need to be on the SIDE of the finger. Next time, I will be making sure of this and I would hope that staff is fully complaint in doing so. I also happen to notice a donor frequently dozing off as well to which I saw no staff react or act upon. I was told that sleeping or having my eyes closed was not allowed due to safety precaution, but multiple people let this person "sleep" while they saw and did nothing. Just thought that maybe we could be better in the future for things like that.

I've gone to Biolife in Ankeny since 2018; It's a great business..staff is polite and place is…read morealways clean.

I've donated here a few times--normally everything goes well, although they're always slow. Today,…read moremy appointment was at 2 o'clock; I showed up on time, but it took an hour and a half before I was even on a bed. After seating me, they brought over multiple other doners who were helped before me, and thirty minutes later someone finally came to assist me. Mid-donation, they told me they had put the needle all the way through my vein, which resulted in a hematoma, and they gave me a kit to take home. After waiting countless minutes to get unhooked so I could leave, they informed me I had to finish my donation on the other arm. Three hours later, I'm finally home with both arms wrapped. I wouldn't go through that again for $500, let alone $45...

Why do you require appointment times and then allow SO many people to come donate at the exact same…read moretime? Horribly understaffed. If you go, prepare to stand around for an hour before you even get tested to make sure you can donate. Then once you are accepted, you will stand in another line for an hour before you even get a bed. The staff is not nice and clearly overworked. They have no respect for your time.