With a critical shortage of blood seemingly looming all around us, I try to give as much as I am…read moreable to. Due to some health reasons, I had to take a hiatus from donating, so they respectfully suspended my contact information during that time. Upon being cleared to give again, they provided information on how to reactivate it. I have always been treated with respect and care by Vitalant staff. I have gone to the location to give several times, and absent one experience, I have always found the staff professional and easy to work with. My negative experience was surrounding a manager scolding an employee for a brief error, and the scolding was in front of me, thus causing the phlebotomist to be a little flustered. I was contacted and informed her of my view that this was unprofessional and disruptive, and she simply did not care. But aside from that one person, everyone else has been a joy to work with. Currently, due to a probable computer overheating issue, the building is closed because of a fire. Thankfully it was seen and no blood was lost. They are operating outside and in their mobile units. Most recently, i gave in one of their busses at work. Staff was easily able to handle the fluctuation of people, explained what they needed, the sticks were painless, and we were in and out with no issue. Please, if you are able to, be a donor. Some blood types have only a 1 day supply on the shelves... give life!

They just got a new system where you do your health review online before you come to save you some…read moretime while you're there. So that's helpful. The staff is friendly and informative but they seem to not have a handle on others time. I usually go on my lunch break but they go slow and I have to wait 30 min after my appointment time before they called my name but at that point I had to leave because I would be late for work. So nice clean people but I have to go back to work!

Hi iam a donor at biolife and from my experience i was so pleased by Ms. Kaleena Wright she kind…read moreand patient and went above and beyond for my care thank u kindly for your help..Mrs.Stephanie Mosing. I would recommend any one to come here!

Referred to donate plasma here by a friend and so happy to now be a regular! The app is super user…read morefriendly to schedule appointments, and upon entering, there's a front desk with staff who have all been super nice and helpful in the two visits I've had here. If you decide to go, please mention "Patricia Spears" referred you as they are great with referral bonuses. ;) The process is pretty seamless as far as I can tell. I scheduled my initial appointment through the app and have continued to schedule my followup visits just as easily. For the first visit, they start by setting up your account in their computers, then there's a thorough computer questionnaire, finger prick to check your blood, then assessment by a nurse. If all approved, you wait for a chair to become open to donate. All flowed pretty well! Overall, very clean and organized with very helpful staff. They set you up with a debit card for your earnings, so that's a sweet perk as well. I read the other reviews on Yelp but had only great experiences so far. Perhaps they've made some changes.

This is an amazing facility, The workers are super nice and make you feel right at home they talk…read moreyou through the entire process so you know what is happening and nothing is a surprise and they also check on you regularly to make sure that you were comfortable

Lots of experienced phlebotomists have left. Inexperienced and unprofessional ones, they need to…read moreget rid of them, as they affect donations.

Always a good blood center I give blood every 7 weeks love…read morethe Hammond Blood Center Very nice staff

I rarely leave reviews, but our experience at Our Lady of the Lake Regional Medical Center was…read moredeeply disappointing. The check-in process was the only part that went smoothly; wait time there was reasonable. After that, the quality of care fell apart. The room was not properly cleaned--there was visible blood on the floor and even on the sharps/needle disposal box, which is unacceptable for a medical facility. Our PA admitted to giving my sister only general pain medication despite watching her cry in severe pain. The staff member who first inserted the IV did it incorrectly, and while another nurse came in to fix it and administer medication, he said he'd be back in an hour--and never returned. We had to repeatedly request help and updates just to get my sister checked on. This level of care is far below what any patient deserves. The entire department needs serious improvement--cleanliness, attention to patients, and basic follow-through.

Got to the emergency room around 2pm waited for all most 6 hrs name never call employees had bad…read moreattitude you will die coming here to this place needs better staff asap

Sit on down for a good cause. The Blood Center is just what you would expect, a place that takes…read moreyour blood, plasma, or platelets for people in need. If that is not enough to get you in, there also give you free cholesterol screenings, blood pressure tests, and t-shirts.

Absolutely awful experience!! They left the tourniquet on…read moremy child's arm for the entire donation, and then argued with me when I told him if that was not appropriate. Two weeks later, my daughters arm is still black and blue and swollen and when I called, they continue to stand by the fact that you do leave the tourniquet on the entire time of the donation. My child has numbness in her hand now, and the vein is blown out, proceed with caution if you go here. Absolutely inexcusable!

I'm not going to say that I enjoy my visits here, because I don't enjoy the process, but it's not…read moreall bad. The staff here is friendly and gets the job done quickly and efficiently. I've donated at the Blood Center and at a few different off site locations. My latest donation was at Lakeside Mall. I happened to be there and the giveaways were pretty cool. A Tricentennial TShirt?! I'll take it! A box of Russell Stover's chocolates?!? Yep, that's me! The brick and mortar location is sort of dingy looking, but it's clean. There are drinks and snacks for you after you donate. Take advantage and have some to ward off any lightheadedness. The phlebotomists here know what they're doing, so follow their instructions if you're a first time donor. They won't steer you wrong. I feel like I'm giving back when I make my donation and always hope that if i, or my family is in the situation to need blood that it will be available. Bravo to these folks for doing what they do and helping out the community.