I donated for the first time recently, and unfortunately, I won't be returning. The only friendly…read moreperson I encountered was the lone male staff member. My first impression came from the front desk receptionist, and it wasn't a good one, she was cold and unwelcoming. My husband donates here regularly and mentioned that she's always like that. I was already a bit nervous going in, especially after witnessing a woman pass out following her donation. Throughout the process, none of the nurses spoke to me, though they had no problem chatting with each other. A few also had large nose rings hanging from their nostrils, which struck me as unprofessional in a healthcare setting. When my donation was finished, I was simply told goodbye, no one advised me to grab a snack, have a drink, or sit for a few minutes to make sure I felt okay, which seems especially important for a first-time donor. Thankfully, my husband had told me what to expect ahead of time. Overall, the experience felt surprisingly impersonal and unprofessional. I left feeling unwelcome and with no desire to return.

My experience at this center was terrible. I would advise anyone who travels to go somewhere else…read more I traveled to a number of safe countries on a cruise to Italy, France, Spain, and Portugal and was denied the opportunity to donate blood. When I called to complain, I was given a number to another facility where the person said that this Olathe center had made a mistake and that visits to these countries were completely acceptable. I called back the Olathe center and was not able to be transferred to a supervisor to resolve the error. The center persists in calling and texting me to give blood but will not take the time to fix their error. The Red Cross has a nearby facility which I would recommend instead.

If you are willing and able to donate blood or platelets, then just know that what you are giving…read moreis FAR more than what is collected in one of those sterile bags. The Community Blood Center in Overland Park has always been able to get me in, process my paperwork quickly, provide generally skilled phlebotomists, and send me on my way. I donate as regularly as I can (once every 56+ days for whole blood) and it's easy to make an appointment online and schedule my donation around my free time. Plus, hey, free snacks! The CBC also holds frequent giveaways, like t-shirts or baseball tickets, and that only requires your time and donation. The CBC collects those life-saving donations virtually every day, sometimes even on holidays. If I have any knock, then it is about the process of 'encouraging' me to make an appointment. As a regular donor, the CBC knows that I am willing to come back in again and they make it a practice to notify me when I am eligible. By notify, I mean mildly harass (email, texts, calling me) and that's just too much for me. It's clear that they want my O- because all God's babies can use my blood! But I'm there to GIVE and the CBC makes that process as easy and as comfortable as they can. I love being able to schedule a twinsie session with my wife, do our giving, have snacks, and then make a lunch date out of it. You can do that, too, but bring your own significant other. The CBC has locations around the metro, but this spot is accessible, friendly, and waiting for you to give.

My last donation went extremely smooth and the staff works together so well…read more And the oreo cookies afterwards were nice.

Clean facility with nice employees. It does get busy, so I would advise to go during slower periods.read more

It has been a complete pleasure stopping by! It feels awesome to be part of something that will…read morehelp so many patients down the road.

IV Nutrition is a great place to get hydrated! I struggle with drinking enough water, so this…read morereally helps me feel better. The staff is very nice and they get you in quickly. The atmosphere is relaxing while you're getting your IV, and they make the process super easy -- the needle goes in smoothly with no issues. I'll definitely be back!

This was my first visit, my Mom swears by it. I got an immunity boost and Vit D shot. We were…read moreliving with and helping a Covid patient for about 5-6 days, I told the staff but since we were symptom free they were fine with giving us a treatment. We never got Covid and I think this helped! Would do it again.

I have been selling plasma here for several years and the customer service has declined immensely!…read moreThe staff seems to do the bare minimum and if a complaint or compliment is given they just shrug it off. I was selling plasma recently and they had some sort of video recording being made. I assume for advertisement purposes. Camera people and actors walked up and down the isle filming no warning or concent from the donors. At one point a staff member walks to the end of the isle to collect the next donor they lock arms and walk to a bed. This is false advertisement! The staff yells next and you walk to the bed they have pointed at. It seems to be understaffed as most places are and there is only one active bay. When I first started coming here there were 4 bays open all the time. I'm just disappointed and think they should do better! I just heard the manager hollering to another employee " nobody wants her man". Very unprofessional!

Waited in line for over 3 hours just to be hooked up and then stuck incorrectly, causing me to…read morebleed too much and then have my procedure prematurely stopped. I was still paid out, however because the machine broke down last week on me, I am now deferred for a month. This is ridiculous. They are constantly short-staffed here and most everyone seems to have a poor attitude.

the staff/management was very rude their unorganize they never have nothing nice to say their…read moreresponse are always rude place a mess I didn't get my donations til after 5hrs after of donation they had and attitude Everytime I called ask asked about my where my donation which is very rude and weird this whole establigament need to be retrained the staff is not professional or ethical

You would NEVER have a clue that this was a medical facility. The staff are condescending, rude,…read moreand scream at each other, and even worse the customers, from across the the room as though you're deaf. There might be two or three people doing intake with four or five people standing behind them doing nothing but running their mouths, while there are more than 15 people waiting in line. There cannot be any sort of management present, or if there were, they're just trying to conduct a circus that's totally out of control. It's, without a doubt, the most unprofessional medical facility that I have ever visited, hands down.

Staff to busy horse playing, walk around looking like they have no clue, very slow , loud ,…read moreunprofessional, better off going to any other donation center

Terrible, understaffed with the worst leadership. The management, (black lady with short hair) will…read morelie and say that you are unable to donate because your veins aren't "Bouncy" enough. That I haven't drunk enough water after drinking a gallon the day prior. After driving 50 minutes, The reality is they are understaffed because management is terrible and quite frankly has terrible breath to match. I have made complaints to corportate and with the health department regarding HIPAA and OSHA. Thanks for nothing.

Very friendly and personable staff. Very good nurses who are focused on making sure the process is…read moreactually enjoyable.

First time donating blood today. Everybody there was VERY friendly and knowledgeable. They do…read moreeverything they can to make it a positive, pleasant experience. There was no wait time, we had appointments, but others were able to walk in also. The whole process, from start to finish lasted about an hour and 15 minutes. They make sure you are feeling good before you leave. Will definitely be back! #savealife

I've been donating with BioLife Plasma for three years at the Greenville South Carolina branch…read morebefore moving to Kansas City. In order to donate here I had to put in a transfer from my previous center, which was accepted within 48 hours, my old center pushed all my information to this location for my first donation. When I arrived they only needed my ID and proof of my new address as I was already in their system. They screened me and I waited in line as per usual. The screeners and front of house staff were incredible nice and helped me through any questions I had involving my transfer. Due to Covid there is sometimes a wait for beds and a line to get stuck. They have arrows on the floor as well as blue "6 foot" distance squares clearly labeled on the floor to help with customer movements through the center. After my screening I waited in one of the chairs they have to offer until a bed opened up for me. The only criticisms that I could make is that their was a wait as I wasn't the only person donating. None of this was their fault as I know it takes a certain amount of time to donate and they have limited beds due to the social distancing guidelines, which they follow very well. I was stuck by a very friendly associate named Kayla who chatted with me about my previous donation experiences out of state. This location utilizes a different type of machine then I had been using before and I completed my donation in 37 minutes on my first visit, which was a minute short of my previous record. The staff was incredibly friendly and stopped by my bed multiple times to make sure everything was going well. The building itself has gorgeous floor to ceiling windows that allow a great amount of natural light into the building. If you have the chance to donate after noon they sometimes have the East facing blinds open which looks out onto a nice wooded area and you almost forget that you're near any other buildings. If you've donated at BioLife before I highly encourage this location! If you've never donated plasma before I would defiantly suggest BioLife over other companies in the area. They even have an app for easy scheduling and to keep you up to date on your balance, promotions, and any general questions you may have.

Every time I come here it takes forever because they're always short staffed. At some point it…read morestops being an excuse and becomes a management problem. Either hire more people or pay enough to keep employees, because the customer experience is awful. I would try to go to the liberty BioLife or another one nearby.

Blood donation at Menorah Hospital 6/10 I went in for my…read moredonation and the KC Red Cross always has terrific staff at these events, but this time there was one young lady that was so fantastic she needs to be recognized! I wish I had remembered her name, but I do know she mentioned that the Red Cross was sending her to Washington DC for a Red Cross cultural event. She had me prepped and got my donation started on the first stick! I hope she gets some recognition and has a great trip!