I donated for the first time recently, and unfortunately, I won't be returning. The only friendly…read moreperson I encountered was the lone male staff member. My first impression came from the front desk receptionist, and it wasn't a good one, she was cold and unwelcoming. My husband donates here regularly and mentioned that she's always like that. I was already a bit nervous going in, especially after witnessing a woman pass out following her donation. Throughout the process, none of the nurses spoke to me, though they had no problem chatting with each other. A few also had large nose rings hanging from their nostrils, which struck me as unprofessional in a healthcare setting. When my donation was finished, I was simply told goodbye, no one advised me to grab a snack, have a drink, or sit for a few minutes to make sure I felt okay, which seems especially important for a first-time donor. Thankfully, my husband had told me what to expect ahead of time. Overall, the experience felt surprisingly impersonal and unprofessional. I left feeling unwelcome and with no desire to return.

My experience at this center was terrible. I would advise anyone who travels to go somewhere else…read more I traveled to a number of safe countries on a cruise to Italy, France, Spain, and Portugal and was denied the opportunity to donate blood. When I called to complain, I was given a number to another facility where the person said that this Olathe center had made a mistake and that visits to these countries were completely acceptable. I called back the Olathe center and was not able to be transferred to a supervisor to resolve the error. The center persists in calling and texting me to give blood but will not take the time to fix their error. The Red Cross has a nearby facility which I would recommend instead.

If you are willing and able to donate blood or platelets, then just know that what you are giving…read moreis FAR more than what is collected in one of those sterile bags. The Community Blood Center in Overland Park has always been able to get me in, process my paperwork quickly, provide generally skilled phlebotomists, and send me on my way. I donate as regularly as I can (once every 56+ days for whole blood) and it's easy to make an appointment online and schedule my donation around my free time. Plus, hey, free snacks! The CBC also holds frequent giveaways, like t-shirts or baseball tickets, and that only requires your time and donation. The CBC collects those life-saving donations virtually every day, sometimes even on holidays. If I have any knock, then it is about the process of 'encouraging' me to make an appointment. As a regular donor, the CBC knows that I am willing to come back in again and they make it a practice to notify me when I am eligible. By notify, I mean mildly harass (email, texts, calling me) and that's just too much for me. It's clear that they want my O- because all God's babies can use my blood! But I'm there to GIVE and the CBC makes that process as easy and as comfortable as they can. I love being able to schedule a twinsie session with my wife, do our giving, have snacks, and then make a lunch date out of it. You can do that, too, but bring your own significant other. The CBC has locations around the metro, but this spot is accessible, friendly, and waiting for you to give.

My last donation went extremely smooth and the staff works together so well…read more And the oreo cookies afterwards were nice.

Clean facility with nice employees. It does get busy, so I would advise to go during slower periods.read more

It has been a complete pleasure stopping by! It feels awesome to be part of something that will…read morehelp so many patients down the road.

IV Nutrition is a great place to get hydrated! I struggle with drinking enough water, so this…read morereally helps me feel better. The staff is very nice and they get you in quickly. The atmosphere is relaxing while you're getting your IV, and they make the process super easy -- the needle goes in smoothly with no issues. I'll definitely be back!

This was my first visit, my Mom swears by it. I got an immunity boost and Vit D shot. We were…read moreliving with and helping a Covid patient for about 5-6 days, I told the staff but since we were symptom free they were fine with giving us a treatment. We never got Covid and I think this helped! Would do it again.

This center told me $100 a donation then after I donated twice started giving me $75 then after I…read moreasked about it said they changed the pay after I came but couldn't produce a date or notice of change. 187lbs says $800 a month. Then gave me a number saying it was Corporate office only to find out it was the same Broadway street center in KCMO after she slipped and said she had told me "already" what I hadn't even discussed with her yet getting upset then said yes it is the same center. Don't get beat expect $75 for your plasma after donation twice

Signed up through their app, and made four appointments in app. Called the location with…read morequestions, and was told corporate made the decision to no longer schedule appointments. So, we're supposed to just stop in at random and hope for the best with staffing and donor levels on any given day? No wonder there are so many complaints about unbelievable wait times. This says a lot about the efficiency of this organization. This is a for-profit company making money on our plasma. They should be accommodating. No-go on this one.

the staff/management was very rude their unorganize they never have nothing nice to say their…read moreresponse are always rude place a mess I didn't get my donations til after 5hrs after of donation they had and attitude Everytime I called ask asked about my where my donation which is very rude and weird this whole establigament need to be retrained the staff is not professional or ethical

You would NEVER have a clue that this was a medical facility. The staff are condescending, rude,…read moreand scream at each other, and even worse the customers, from across the the room as though you're deaf. There might be two or three people doing intake with four or five people standing behind them doing nothing but running their mouths, while there are more than 15 people waiting in line. There cannot be any sort of management present, or if there were, they're just trying to conduct a circus that's totally out of control. It's, without a doubt, the most unprofessional medical facility that I have ever visited, hands down.

My visits have been all great with the staff. They all are very friendly . The wait could be long…read moreat times but it's not per staff productivity, more of admin low staffing. I commend the staff for being so good working with staffing issues. Shout out to Eric, Dominque, Billy, Juni and Alexie. ( there's a few more but I don't recall their names... sorry) THANK YOU!!

Staff to busy horse playing, walk around looking like they have no clue, very slow , loud ,…read moreunprofessional, better off going to any other donation center

Very friendly and personable staff. Very good nurses who are focused on making sure the process is…read moreactually enjoyable.

First time donating blood today. Everybody there was VERY friendly and knowledgeable. They do…read moreeverything they can to make it a positive, pleasant experience. There was no wait time, we had appointments, but others were able to walk in also. The whole process, from start to finish lasted about an hour and 15 minutes. They make sure you are feeling good before you leave. Will definitely be back! #savealife

Every time I come here it takes forever because they're always short staffed. At some point it…read morestops being an excuse and becomes a management problem. Either hire more people or pay enough to keep employees, because the customer experience is awful. I would try to go to the liberty BioLife or another one nearby.

During my donation, Christine on two different occasions shoved the needle completely into my arm…read moreand then backed it out about an inch before shoving it sideways into my vein. The procedure was extremely painful and left me with a large hematoma, significant bruising, and blood loss. I have donated plasma multiple times before and have never had an experience this severe or handled this roughly. In addition to the poor technique, Christine was rude, dismissive, and unprofessional throughout the interaction. I left the center shaken, in pain, and concerned for the safety of other donors who may be treated the same way. I strongly believe she needs to be retrained or removed from performing donor sticks until her technique and professionalism are properly evaluated. The way she handled my donation was not only inappropriate but unsafe.

Blood donation at Menorah Hospital 6/10 I went in for my…read moredonation and the KC Red Cross always has terrific staff at these events, but this time there was one young lady that was so fantastic she needs to be recognized! I wish I had remembered her name, but I do know she mentioned that the Red Cross was sending her to Washington DC for a Red Cross cultural event. She had me prepped and got my donation started on the first stick! I hope she gets some recognition and has a great trip!