The WORST customer service EVER! I will NOT step foot back into this store ever again due to the…read morelack of courtesy and respect. Upon my walking in, I was almost tackled by a woman telling me that I couldn't carry my bag (purse) around the store and she pointed to the lockers in which I was to lock it up. The request could have been friendlier. It is not kind to treat customers as if you feel they are going to steal something from your store!! Within 5 minutes of looking around for sweaters for my 5th grade daughter who was with me, she pointed out that other women had their purses. I just HAD to make this point to the same lady that was rude to me, my first time in this establishment. Then I was waived off with her hand as if my complaint was of no importance and had a small giggle with the other worker! I could not bring myself to finish looking around this place in good will. I tried to put this out of my mind and continue on but when you treat people as if you don't need their business then perhaps you shouldn't be in business! People that act like this are despicable and from what I could tell, there was nothing in this store of immense quality! Shop in a business where they will smile and treat you kindly and offer you assistance not a headache! Shame on this place!!! ZERO stars deserved!

I really liked thrifting here! I missed thrifting back in the states so this was a breath of fresh…read moreair. They have a large selection of women's clothing so you're bound to find something good. Be aware you must lock up any large bags or purses upon entering.

Nice selection of evening gowns with reasonable prices. They also have nice shawls, shoes, and…read moreaccessories. For Prom, Homecoming, military Balls, or any formal event, this is where I'll go. And they take a VAT form. Customer service was also good.

It's honestly a relief than having to buy clothes from Primark, but the sizing in this H&M is just…read moredepressing. I am in no way incredibly overweight or obese (not to say that that's not okay) but as someone who's not even plus size and can't find one pair of jeans that fit somewhat comfortably makes me so sad. PLEASE EXPAND YOUR SIZES. Every single time I go, I genuinely look through every single pair of jeans and I usually only find one style of jeans that have my size. Like literally one pair of jeans throughout the whole store. Not to mention the skirts only go up to a certain size, which of course I can't fit into. It makes me sad to think that one of my favorite stores doesn't provide jeans for people of reasonable sizing, like damn sorry I'm not a size XS. I don't know, other than that I've really had no trouble with the top sections. They're all made of somewhat stretchy comfortable material so I'm not gonna complain about that. I just honestly wish they would include more plus size or medium sizes to they're bottoms category.

Not the biggest selection as far as others I've been to (Saarbrucken, Frankfurt, Mannheim,…read moreNeunkirchen). But also not usually as crowded either...which is a plus! Another is that although small, it's super organized :). Especially considering being a brand name store in a town that both locals & Americans frequent!