Do yourself a favor and hire someone out of Wichita. If you do hire this company, do not pay them until you've carefully checked for damages to your home. They only insure/bond the items in transit. They DO NOT take responsibility for the home itself - for example, gouged drywall, scraped wood floors, torn linoleum, etc. Their excuse was that it was a "tough move and the guys were tired." I told them I completely understood being tired, but they need to take breaks even if it takes longer to do the job. And that Bill's Moving & Storage should stand behind accidents such as damaging the drywall and ripping the linoleum. I hired a professional company and expected professional work.
As the owner's son, Jeff Rogers, left my home, he laughed and told his wife Mollie, "Yeah, these people aren't going to see a dime." And they both walked off laughing. The next week I went to the storefront and spoke to the owner, Netter. She offered me $100. I'm holding the check trying to decide what to do next. I've contact a professional drywall company to give me a bid on the repair, painting company to color match the paint and labor required to cover the damages and a flooring company for new linoleum. All of this will likely total more than the cost of the whole move.
I was completely understanding that accidents happen, but I fully expected the company to make it right. I'm highly disappointed in this moving company. I do not recommend anyone to hire them due to the poor quality of their work and their lack of professionalism. And if you do hire them, hopefully you don't have a "big job" and their crew gets tired!
P.S. If you need a gun safe moved - Bill's Moving & Storage will charge $250. Tip: rent a "vending machine dolly" from Reger Rental for $15 and do it yourself. It took me and my husband 5 min to load to our own trailer and 5 min to unload! read more