The drinks are pretty good but the last time I went through the drive thru I was asked outright if I wanted to tip as opposed to just handing me the card reader to determine that for myself. It caught me off guard but seeing as I was put on the spot, I did put a tip but I honestly didn't really feel like it after that... kinda rubbed me the wrong way to bluntly ask for a tip.... Doesn't really make me want to return if that is going to happen again, granted I've been there several times before and that was the first time this has happened read more

Thomas Belongia leaves very distasteful and unprofessional voicemails on the phones of delivery drivers. He called a pizza delivery driver awful names in a voicemail. He also doesn't tip. He doesn't tip for huge milk deliveries that consist of 30+ gallons of milk! The instacart/doordash drivers are scammed on tips. He adds a tip in the beginning of the order, then has it removed after it's completed. read more

I am told at drive thru... ANY. Drink $4 off. My drink comes to 7.38 - this should be 3.38ish ( depending on tax) and they want to charge almost $6!! I sit for 10 min while they try and figure it out, call mgr etc... nope almost $6... apparently after asking twice and being told twice.. $4 off ANY drink .... there is a clause, if you add anything, like a shot... it doesn't count. Apparently Biggby has their own definition of ANY drink... Aside from that, I look it up on line and see the flags at the roadside and they BOTH say ANY drink ANY size $4... it does not say $4 off ... I told them to keep the drink and drove away. Always a mess at Biggby which is why I rarely go there anymore. Used to be my favorite read more

I love Biggby coffee and I have for years. Unfortunately, however, it doesn't seem that many of these cute little coffee shops exist in Wisconsin - there aren't even any in Milwaukee as I write this - which makes residents of Wausau very lucky. The store is very cute and well cleaned and exceptionally charming. There are quite a few drink options including the typical hot, iced or frozen options, but there aren't so many flavors that anyone but an aficionado would be overwhelmed. I am always impressed by the speedy service and warm greetings. The coffee is prepared with great consistency, as my typical drink, the caramel mocha, has been the same for the last few years every time I've gone. The food is also very good from the few times I've had it. A drive thru is appealing for those who are in a bit of a hurry, and the line moves steadily along. Ultimately, for those of you who skipped to the end of this novel, this coffee shop can easily compete with larger coffee chains. Biggby Coffee has a more local feel and warm atmosphere at typical gourmet prices, and if you haven't already, I strongly encourage you to try their store out. read more

Apparently putting CREAM CHEESE on a CREAM CHEESE BAGEL is beyond comprehension at this place.. I will never go there again, service and product is never the same.. good day and obviously very bad days.. Workers are very nice, that's all I can day nice about this place.. read more

BIGGBY COFFEE - cream cheese on a bagel.... - Coffee & Tea Near Me - Wausau, Wisconsin

went this week to one of my favorite establishment in Wausau the service was off and there was a male employee who had a very dirty shirt and his hands looked like he had played in dirt for 5 days. i know bigby can give their employees replacement shirts and hand washing is a must I honestly couldn't even drink my drink because of this read more

So decided to finally stop at Bigby coffee tonight for once after driving by it every day. I ordered a latter and a bragel, boyfriend just ordered a bragel. Waited for 30 minutes for our bragel and they somehow got our order wrong. Needless to say not going there again. read more

this place is awful... there is no responsibility to be had at all. I have tried it a few times, and every time is the same. I go and wait 5 minutes for someone sitting on their phone to realize i'm there, then take my order. then I wait 10 minutes just to see that my order is not correct. I try to say something and 2 out of 4 times i've been there the person insists what I have is correct. the place is dirty, and the workers take forever. would not recomend. read more

As I travel often for business, finding a quality breakfast outside of the hotel can be challenging. I thought I would give Biggby a try; I had the Chai Tea Latte which I found to be more pleasing then the drink of the same name found at Starbucks. Biggby's version is much less syrupy and had a good finish. I also ordered the Ham and Cheese Bragel. I am not accustomed to having a bagel sandwich that includes cream cheese and is then heated. I was wary, but found the flavor of the warm cream cheese and the slice of cheddar went well together. Restaurant is large and open including WIFI. I may stop here again in future when travelling to Wausau. read more

Decent place. My family and I stop by before we hit the road to get some coffee. Very similar to Dunkin' Donuts except the donuts part. The hot coffee is good. It's drip coffee but nevertheless it's worth a try. read more

Hubs and I got a coupon so we decided to bypass Starbucks and give it a try. We ordered 2 grande coffee frapps with whipped cream and were astounded when clerk tells us our total was 9 bucks and change without the coupon. Starbucks is less than $8 and is sweeter and creamier. Starbucks is still my fave. read more

They serve decent coffee, with average prices and friendly service. There is a nice urban coffee shop layout to the place making it comfortable to relax, meet up with a friend or study. All in all it would get four stars....only problem is, they play crappy pop music way to loud. You can't concentrate on anything but the music. Turn down the music and you've got a winner. Otherwise, go somewhere else. read more

Coffee is like muddy water and the bagel is just a bagel..... Nothing special here. The service was great.... Very friendly.... But if the food is just food and coffee is just hot .... What's the point really.... I went through the drive thru ... I liked that part. read more

They have great bagel sandwiches for on the go. I like them because they don't play their music too loud, so you can take business clients there. The drinks can get pricey. I have a frequent customer card and they have coupons in the local free paper many days. read more

Drive thru coffee shop, great after a day of riding at Granite Peak and for the drive home. I had a regular coffee, medium roast (black). I ordered a small but receive a cup a size between grande/venti at Starbucks, nice. Medium roast was mild, a served very hot. Woman at the window as tatted up, I enjoy supporting local businesses. read more

I love their drinks, but my favorite thing is their bagel sandwiches. They are simple and delicious, not like some other places that microwave their rubbery wraps. Biggby has a comfortable setting and never feels crowded. In response to the comment about the loud music, I've never had a bad experience with their music, but the staff is so friendly and helpful that I am sure they would tun it down if you just simply asked. read more

I have never gotten a drink here that I didn't love! The service is great, and I appreciate Biggby's for everything they do to support local High School sports teams. They are the best! read more

Ordered two large containers of coffee for a meeting. First they said they'd be done in 15-20. Nope much longer. Then they call and bother people all over town trying to find me to bring containers back based on what I was wearing. How embarrassing. First, no deadline was given. Second why don't you take the persons name that took them?! Talked to manager she said her people told her they'd be back by 3. Lies. I would know if there was a deadline. All she said was "just make sure you bring them back." Which I did. And to top it off everyone at my meeting complained about how bad the coffee was. $85 and that's what I got. read more

This was the best place I have been to yet! Friendly Service and great drinks! I had something they calle d a Carmel Marvel, OH MY GOD! best drink I have had in years. My Wife got the Neopolitan Latta she said the strawberry and chocolate we great togeather! My Yungest got something call a Frozen Hot Chocolate, i think it was kinda like a chocolate milk shake, and she said it was amazing. We will be back again and again. read more

Paid more for my coffee than I would have at Starbucks. It tasted a bit burnt. Which coffee already has an aquired taste. I have no problem with the other biggby's in the area its just everytime i think "Hey maybe this time it will be better" It's ususally not the case. I won't be visiting this location anymore but rather sticking to visiting when i am on the Rib Mtn side of town. read more

Best place in town! Only one who gives out coupons! The bragel a are awesome and the muffins are amazing. I love the Butter Bear Latte. The employees are always smiling and happy. read more

So this morning, I wake up and have one thing on my mind...Turkey. Ok? How does this relate to a coffee review? Well my girlfriend and I drove all the way from Minneapolis and stopped at the prestigious Biggby Coffee. This moment was really going to set the tone for thanksgiving dinner. I prefer to go into thanksgiving dinner with a-little pep in my step to beat all the relatives to the counter to start filling up my plate. However, this year, I think I will be moving at a slower pace than usual. Why? Not only am I physically lacking performance at the thanksgiving table but I am also mentally shook. I first wanted a peppermint coffee but they didn't have a warm version only cold...so I settled. Settled for a warm pumpkin spice latte which was risky considering we are riding the coat tails of fall at this point...hence why I am wanted the peppermint! Anyway! I get a small PSL and they charge me $5.76!!!! This is outrageous, so if the scale is true, that means I would be paying $16 for a large? Shaking my head. Anyways I wouldn't mind paying that money for a good coffee...but this was not the case. My girlfriend, who has asked to remain anonymous has traveled the world tasting different coffees and she gave the PSL from Biggbys a 2.5/10 and she is in a great mood so this score could have potentially been lower. You know what they say, be safe and go to starbucks for your overpriced coffee but on this Thanksgiving I will have to chalk this one up as a loss. Side note: the lady behind the counter was very nice and girlfriend tipped her 14 cents because she didn't want anymore change in her car. Sorry Biggby but if I don't put down the anticipated calories this thanksgiving this one is on you! read more