including the health and safety and wellbeing of clients including myself by members of staff and…read moremanagement based in the Croydon Gloucester road branch. There have been serious health and safety concerns In public areas were Brocken plug sockets has been seen dated on the 18/10/2019 and can be easily used by the public with no signs or remedies to fix this or "'NOT FOR PUBLIC USE" signs in place, as I reported it to a member of staff on the 20/10/2019 . On reporting this they have made no effort to fix the socket or to cordon it off or even put a written sigh stating the conditions of use as so the public cannot use it. I have more concerns as a month has passed and nothing has been done to fix the fire hazard I have taken photos dated on the 16/11/2019 concerns of this as at the beginning of this year there was a fire at another storage unit in Croydon were the whole storage building burned down to the ground with everything lost people business products and belongings form home was destroyed although the items might have been insured it was a great inconvenience for all involved and as a business owner I would not like to store my products or home items in some were not safe for neither customers, staff or my business and home items in somewhere that is not safe at the same time I have been looking for a long time for some were safe to store my business products. I feel the business services that access provide and myself have been let down considerably by your management at this point. they are also accusing people of sleeping in the units and taking their money in advance then giving them 7 days notice. BAD FOR BUSINESS

From the owner: Access Self Storage Croydon offers a wide range of storage units for individuals, households and…read morebusinesses, alongside packaging, telephone answering and mailboxes. Security and excellent customer service are our priority and the friendly team is on hand to help you with your storage needs seven days a week. Located on Gloucester Road, Access Self Storage Croydon is easily accessible.

DO NOT USE MANANDVANINUK!!! when i first booked them, the man i spoke with on the phone gave me a…read moregood quote and seemed friendly. He promised me faithfully that i wouldn't have to lift a finger when it came to moving day which was reassuring as i have long standing back issues and was recovering from pneumonia at the time. When the 2 men arrived, the more senior of the 2 came up to the 2nd floor where my flat was located.....which he huffed and puffed about and kept shaking his head (i had informed the company of this when i booked). Taking a look around he then informed me that i had too much stuff and that i would need to give him an extra £100 cash, which i shouldn't let the office know about.....this was a fee to cover the 'overloading'. I stupidly agreed as i just wanted it to be over. I then said that i would wait downstairs at my neighbours and he looked at me sternly and told me that i must help with all the boxes. He walked up those 4 flights of stairs maybe 5 times and myself and his very keen colleague did all the rest. My back was getting worse by the minute and when i asked to take a break because of my back issues, he told me absolutely not because he was in a hurry......all the while, he just stayed on the van talking on his phone. To add insult to injury, he made me unload the other end too. I was stupid for going along with it but i was a girl on my own and he was very intimidating. I was shell shocked by the end of it and he even sneared at me when i paid him and asked for more money.....as it had taken too long apparently. Like it was my fault that he didn't help or that the company had underestimated the job at hand!! I complained to the office the next day and was promised a call back which didn't come. I asked for my £100 back which i never saw and im now suffering on a daily basis with my back as that awful day really aggrivated an old injury. They are liars and crooks. Do not use them. Go with a well known company that won't rip u off.......its just not worth it!!!!!!!

From the owner: Friendly, Reliable Man and Van Hire Open 24/7 Call us for a Free Quote!read more