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    Big Stone Therapies

    5.0 (1 review)
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    2 months ago

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    Orthopaedic Associates of Muskegon

    Orthopaedic Associates of Muskegon

    3.3(12 reviews)
    16.6 mi

    I had one of the most negative experiences I've encountered at a medical practice. As someone who…read moreworks in a private counseling and psychiatry office, I am very familiar with standards of patient care--and I can confidently say that the way I was treated here fell far below those standards. I sought care for a hand injury that had been managed conservatively for several weeks under the guidance of providers at my workplace. When my symptoms failed to improve and began worsening, I was advised to seek further evaluation at this facility. Upon arrival, I clearly explained my situation, including the treatments I had already been consistently following (ice, heat, ibuprofen, and a brace for nerve-related pain), as well as my anxiety due to past medical trauma. Unfortunately, the provider largely disregarded this information. I was advised to continue the same course of treatment I had already been following for four weeks, despite my repeated explanation that my condition was worsening. My concerns were not meaningfully addressed, and no alternative plan was discussed until much later. When the nurse brought in a brace, I explained it was the same type I had already been using without relief. The nurse acknowledged this and relayed it to the provider. Only then--after it was clear I was upset--did the provider attempt to revisit my care plan. Additionally, I was deeply uncomfortable with the lack of privacy and professionalism prior to even being seen. I overheard conversations about my case at the nurses' station, just outside my exam room, in a manner that felt dismissive and inappropriate. This contributed to an already distressing experience, especially given that I had communicated my anxiety and past trauma. At no point did I feel genuinely heard or supported until I became visibly upset. Compassion, attentiveness, and respect should not be reactive--they should be the baseline of patient care. As someone who works in healthcare myself, particularly in the mental health field, I find this experience both disappointing and concerning. Patients deserve to be treated with dignity, empathy, and careful attention to their concerns--especially when they are in pain and seeking help.

    i have been going to oam for 15 years i dont wait long to be…read moreseen,and Dr Shields is awesome ive been very pleased with my surgery and recovery The long wait times are a thing of the past

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    Orthopaedic Associates of Muskegon
    Orthopaedic Associates of Muskegon
    Orthopaedic Associates of Muskegon

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    I'move Physical Therapy

    I'move Physical Therapy

    3.7(3 reviews)
    23.9 mi

    I go to the Rockford location. My review is specific to this location; I have not experienced any…read moreof the other locations or therapists. I have been SO HAPPY with the care I am receiving at i'move! I went to an orthopedic doctor for pretty severe knee pain from a running injury. Once they ruled out fractures or tears they recommended me to i'move for treatment. A few years ago my husband was also referred here after having ACL and meniscus surgery on his knee. He worked with Mike, and thought it was really helpful and went very well. For my treatment I've been working with Colin. He is so nice, and professional, and I really appreciate that he remembers the conversations we have. Not all care providers actually listen or take the time to remember what their patients/clients/customers talk about. On top of that, my knee is exponentially better! It's been hard work, and I have been putting the work in at home as well, but I'm still amazed at how much better my knee is. I really appreciate the plan being tailored to me. When I haven't had time to put in the work at home, or if I had a set back, we adjust the plan as needed. I haven't graduated yet, but have make great progress, and I would absolutely recommend them!

    I've had a great experience with i'move on multiple occasions. The staff is very knowledgeable and…read morequickly diagnosed my situation and put me on a plan to recovery. Having location options is convenient and the location at Spring Lake High School is well equipped and staffed. Dave was very attentive and after a series of appointments and some home exercises I am pain free and running around with my kids again. Thanks Dave and i'move!

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    I'move Physical Therapy
    I'move Physical Therapy - Come meet our friendly staff of professionals! We are proud of what we do and want to help you be better!

    Come meet our friendly staff of professionals! We are proud of what we do and want to help you be better!

    I'move Physical Therapy - Formerly Shoreline Sport & Spine. Our name changed to i'move Dec. 10, 2014 to signify how much you and your goals mean to us.

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    Formerly Shoreline Sport & Spine. Our name changed to i'move Dec. 10, 2014 to signify how much you and your goals mean to us.

    Big Stone Therapies - physicaltherapy - Updated May 2026

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