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    Big Sky Diagnostic Imaging

    5.0 (1 review)

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    10 years ago

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    Mercury Street Medical Group

    Mercury Street Medical Group

    2.5(4 reviews)
    0.4 mi

    This place would have gotten a five star review, despite some issues. However, I went in on friday…read moreJuly 8th to get some records transferred and was given the forms, no problem. The woman at the front desk (maybe 30's, short dark hair) told me she would get them transferred within the week. I just called and there is no record of the request and nothing in the paperwork, despite the TWO forms I filled out. She lied to me, likely threw away the forms, and she deserves at the very least a writeup. My gallbladder is failing. I vomit constantly. I need surgery or I might have even bigger issues, and she did not feel it necessary to do what I asked to let me have potentially lifesaving surgery. I have an ORGAN that is FAILING. This is not a matter of medication info or something else a pharmacist can also help with or any other situation. This is quite literally life or death and I am unimpressed by the negligence.

    Brandon (the employee who "yells" your name out when you are next in line) is in the wrong…read morebusiness. If he's a nurse, his license should be revoked. He is the most unprofessional healthcare employee I've met. Brandon ignored privacy / HIPAA regulations. Once you get behind the door with him, he doesn't "ask" you to do things, he DEMANDS you do things. Never a "thank you", never a "please", ZERO bedside manner. He was so bad that I pulled out my iPHone and started recording his voice, although that was difficult ​because he spoke very little - only when he demanded an answer. He should be replaced immediately. On a much better note, the rest of the staff were 5-star experiences (reception and Dr. Chamberlain).

    Big Sky Diagnostic Imaging - diagnosticservices - Updated May 2026

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