If I were you, I'd NEVER come here to buy a vehicle. I'd rather walk, that'd be more reliable…read more I would not recommend anyone to buy or service anything here. You would think that the sales and service department would communicate to keep customers happy, but you'd be wrong!!! My wife and I bought a grand wagoneer from this dealership and was told we would have different perks because we bought a wagoneer. One of these perks was getting to have a vehicle to drive if our wagoneer was ever in for service. This happened one time, which makes them liars!! Additionally when you get done with the purchase you get a survey and are coached to give them top ratings guilting you to think they won't be able to feed their kids if they get anything other than a top rating! Shame on us for listening to this advice. Further more, you'd think that being a certified dealership for Jeep they would know how many issues the grand wagoneer has. To date, our wagoneer has been serviced over a dozen times in a matter of 6 months and communication of service being completed or anything else is scarce. Buyer beware!!

My promaster van was bucking and I took it in on my way from Oregon to MA. They got me in and made…read morethe repair and I was on my way before noon. Reasonable price too. THANK YOU SO MUCH.

When I moved to Kearney, I needed to find a reliable shop for oil changes and general maintenance…read more Before that, my dad always handled my oil changes, so I trusted shops to check fluids and let me know if anything needed attention. Every place I'd gone before -- including my first visit here -- would check visible fluids and recommend top-offs if needed, which I was always happy to pay for. A few months ago, I ended up with a major coolant leak that I didn't catch right away. The last time I brought my car in here, they told me I had a "major oil leak," which honestly isn't accurate. It's a very small leak that may need attention later down the road, but it's not major. What concerns me more is that my coolant was completely empty, and nobody mentioned it. Later that same day, I had to drive about 45 minutes away from town and my car started overheating. Yes, I should've checked it myself too, but after having shops consistently check fluids in the past, I assumed that was still being done. I ended up taking my car to another shop, and they told me that if I had driven much farther, I could've locked up my engine and ruined the car completely. After getting everything else fixed, I brought the car home and my dad changed the oil himself. The other shop never touched the oil, so this issue came from my last service here. We discovered the oil drain plug had been cross-threaded, and we had to use vise grips just to remove it. Now I have to order a replacement oil plug as well. Because of this experience, I won't be coming back. I do hope this feedback is taken seriously and used as a learning experience to better train staff and improve attention to detail moving forward.

Unbelievable Service!!!…read more Driving through Kearney NE the day before Memorial Day weekend and my alternator starts giving me trouble. I've pulled in just to have them test my battery/alternator to see if that was the actual problem, and it looked like they had begun closing down for the weekend. They immediately grabbed the reader and discovered it was indeed the alternator. Shawn looked up the part and told me it was going to be a hefty repair bill... but the item was IN STOCK(!!!), and even though it was 5PM (closing time) on the day before Memorial Day weekend, they would be able to install it within about an hour! They did just that and were very professional and courteous in the 45 minutes it took them to install it. I am extremely impressed and grateful to all of them!! Mark, Shawn and the other gents really made this girl's day!!!

Always a pleasure to do business with!!! They stock a huge selection on the lot, but they're always…read morehappy to go the extra mile to hunt something down for you if they don't have it

Had a car accident on the road while crossing Nebraska.My previous car was not of use anymore so I…read moreneeded to get something reliable fast. American Auto was recommended by a local Airbnb host. I bought my car the same day, and the next day I was on my way to New York again. The purchase transaction was smooth. Tahnee was supportive and professional throughout the sale process. I haven't had any issues so far with the vehicle I bought.

The best glass company in town. I have used B&B for all my vehicles and recommend them to everyone…read morethat needs glass work.

We had trouble with our Class A motorhome on our way to Denver. Had to stay in Kearney, NE, and…read morewere fortunate to find Bish's RV to help diagnose and fix the problem. Special thanks Cameron, Keagan and Tim for your excellent work and getting us back on the road. Awesome job to all! We and our three grandkids thank you for helping us continue on our vacation. Brad & Vicki Schardin Marion, SD

We just purchased a travel trailer. From beginning to end these people--every single one of…read morethem--felt like family. Never has a business pleased me more.

I was in Kearney for a baseball tournament and my car had an issue on Saturday afternoon/evening…read more I was able to contact Big Wrench and get service on Sunday. Tim as so helpful, informative and honest. I would recommend using Big Wrench any and every time. Lifesaver and a saint!

I only called here for consultation and he was very helpful in guidance for car issues. Like nearly…read moreeveryone else, they were super busy for several weeks and unable to check themselves today. I plan to return for more.

My car broke down on Interstate 80, June 20th, which was a Saturday. We call Complete Automotive…read moreand Tires and the told us to bring it by, which we did. They were unable to fix the car because they didn't have the part and it was an extensive repair. We had a family member come from Cheyenne to get us and the car. Dan and Derek were especially kind and asked if there was anything they could do for us and offered to give us a ride to anywhere we needed to go. I appreciate their kindness, stopping what they were doing to figure out what was wrong with the car and allow us to stay at the business until we were rescued. I feel these guys and the shop went way beyond accommodating us and made us feel less stressed in a very stressful time. Thank you for what you did for us! Andrea Reed Cheyenne, Wyoming

Bought some tires a couple months ago. Great experience and professional work! Tires are holding up…read morewell!

Just today made appointment for some cars to get the polished treatment so they stay clean easier…read more Went to the shop location and met The Boss. All very good here.

I had them detail my mom's car for her birthday and this could not have been a better gift. They…read morecame and picked up the car exactly when they said they would and dropped it off about 5 hours later. This car is from 2010 but the inside literally looks brand new after their work. They shampoo'd the seats and carpet and didn't leave a speck of dust anywhere. Highly recommend!