ryan was marvelous! him and his team came in to install a 100 amp box and meter outside for my new…read moredrier and did an amazing job! no complaints from me!

I had a malfunctioning fluorescent ceiling fixture. I explained the problem on the phone, and he…read morethought the ballast was the problem. It would cost about the same to get a new fixture, so I bought a new fixture and installed it myself. I appreciated getting honest advice, so even though I didn't need them to install, I recommend them highly!

Had to find someone else. Did not show up or call for first scheduled appointment, we gave benefit…read moreof the doubt and rescheduled. Then did not show up or call for second appointment and wanted to come at 2030-2100. Could have at least had courtesy to call. Disappointed.

Will was prompt and extremely professional. His work was excellent and he was very personable…read more Thank you, sir!

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

reliable and knowledgeable! Hired to replace garbage disposal. Work was completed efficiently and…read morepromptly. I would definitely recommend Onpoint Handyman

Perry has always been responsive, professional, and an overall great guy! I'd highly recommend him.read more

I met an incredibly kind, gracious, and generous man today. I have Lou Gehrigs disease and I drive…read moremy van from my powerchair. For the times when I need someone else to drive me, there is a plug that connects to the back of the regular driver's seat that allows anyone to drive the van. This plug was bust with loose wires. A random google search of electricians brought up Leitner Electric where I left a message. The next day I got a call from Mr. Perry asking how he could help. His tone was very friendly and I was amazed at how he carefully listened to what I needed and said he was willing to try to help me (even though repairing a plug in a disabled van was not in his scope of work, I bet!). While waiting outside his office this morning I was reading about Leitner Electric and discovered that Mr. Perry is the CEO of the company! There was a heavy drizzle as I waited and a minute later this person comes out in a rain jacket, introduced himself and got right to work. He got things working almost immediately and to top it off, he re-taped all the wires and neatened up everything. After the job was done, he noticed that the air pressure in a tire was low. He went to his car and got a tire inflator and filled my tire. Then I could not believe it when he went around to the other tires and checked the air pressure in the remaining tires. They were all low. Talk about going above and beyond the call of duty. One of his employees came out toward the end while Mr. Perry was checking the air in my tires and he said that Mr. Perry was the best boss ever; hands on and leading by example. At the end of it all, we exchanged a hug and I was off! No mention of a charge (the van shop had quoted a 2-hour labor charge of $300 with no guarantee that they could get it to work). I felt Mr. Perry was almost thanking me for giving him a chance to help me! He likes to make people happy, he said. Check out the reviews on the Leitner website! The almost perfect reviews are reflective of the man and his work ethic. It's a no-brainer to choose Leitner and Mr. Perry for any electrical work - a master electrician and a large-hearted man. Thank you, Mr. Perry.

Apollo did a great job in helping us convert from gas to electric for one of our kitchen…read moreappliances. On time and good price and service. Will use them again if we need to. Thanks!

From the owner: Specializing in: - Electricians…read more- Cable Splicing - Lighting Maintenance Service - Data Communications Equipment & Systems - Electric Contractors-Commercial & Industrial

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

They don't keep their appointments. Keep calling to reschedule. Today was my second time being…read morecanceled. My time was 8-1, they called at 11 and canceled. The next appointment isn't until June 10. If the cancel again, it will be time for the furnace tune-up instead of the air-conditioning.

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

I contracted Craftsman to wire a very extensive basement finishing project that I started over a…read moreyear ago. This was my first experience with Craftsman, and my impression going in was that they have a reputation for being expensive. While they were not the low bidder on my job, the level of professionalism, quality, and peace of mind that comes from a job well done is entirely worth it. Their system for quoting, approving the job, and scheduling the work is very impressive. The gentlemen (and that's exactly what they were) who came to do the work were completely professional, friendly, and efficient. Given the size of the job, there were remarkably few areas requiring clarification, and these were communicated efficiently and effectively. I couldn't be more impressed.

After losing almost all power in my house, I called my regular electrician and another large…read morecompany and both said the only way they could help me was if an electricIan finished early. I was given an option for an appointment 3 days or 2-3 weeks out. After reading a number of positive recommendations on Nextdoor, I called Craftsman. They were able to give me an emergency appointment later that afternoon. The tech called an hour before arriving and was able to troubleshoot and repair the issue in the 2 hour minimum required for emergency calls. I was pleasantly surprised at the reasonable total due. Their customer first emergency call system should be an industry standard. I'll definitely call them again.

Service and selection at LightingOne is excellent. Everything came in a timely manner. We love our…read morelights!

I went to the store for help closing and found out there were so many catalogs I was better off…read morelooking online from hone. I did get some very important help as far as what size to look for considering the room. That made the trip worth it.