Twice now I have taken my vehicle to Karmark and was given a high estimate on things that needed to…read morebe fixed. Both times, I went to a different mechanic only to find out that those things were not broke on my car. I spent a $1,000 previously to fix brake boosters when I got it back, I still had the same problem, but two other mechanics said it was the anti-lock brake system fuse instead, which it was. Also, when the grumpy old man is at the desk, he is rude and disrespectful. He rolls his eyes when you explain what is wrong with your car. I have spent a LOT of money here and I am very upset that they have been lying to me and taking advantage of me. I do not recommend them. 0 stars in my book.

After walking in and greeted with a friendly face I share my car woes. Not only did she listen to…read moremy story she followed through with knowledge and a willingness to solve my car issues . The next morning my car went in for several issues and the staff again friendly and focused. In my business as a Realtor my car is vital to making sales happen . I would highly recommend them and say I would with no hesitation refer them to everyone I meet I am grateful my car rolled into their parking lot . So happy my car is safe and on the road Great staff in front and under the hood

GREAT OIL CHANGE REPAIR AND GREAT VALUE !!!! These guys were truly my saving grace!! Mechanics…read moredropped everything to help me, and I got immediate service. Was driving from IA to MO and my VW atlas was spewing oil after valvoline messed up my oil change. They were knowledgeable, thorough, friendly, and funny -- making my bad day a little better. Also immensely cheaper than I was expecting, such a relief. Love this family business, can't say enough good things. Have and will continue to recommend Custers!!!

Honest and professional 5-star! Nice shop especially if you're just passing through - it's worth…read morethe stop!

Had a bad tire on the on I 74 just north of Galesburg going south. Bloomgren squeezed us in that…read moreafternoon. Ordered the tires and gave us a spare to drive on. We have a good night at the Holiday inn. Just as promised the tires were in around 8:00 and we were back on the road at 9:00 am. Great service, good price. Concern for our safety.

So, after spending $70 on an oil change, $700 on brakes, plus a few random visits to a mechanic in…read moreGalesburg, I decided to try somewhere different. My car overheated and I have a cracked rim. Honestly this garage was the 3rd place I called. They say 3 times a charm. They checked my car to see why it overheated and flushed and filled the radiator after determining there was a crack in the radiator. John called everywhere from here to Missouri looking for a rim for me. Charged me $40 total. Later that afternoon after I left, I called him crying. I was about 20 minutes away and my spare tire which I was driving on, popped. He sent his guys out to help me. He got me home. He charged me $80 on the tow!!! Thank you so so much!!!!

Not very honest changed oil fully aware this would not solve the problems. Did the same with my air…read moreconditioning problem

Bad attitude from old lady at front desk. Sloppy service and not professional. Don't trust them.read more

They have always tried to get me in promptly and have done a nice job for me. The are friendly to…read morework with and explain things well.

I needed some care repair, They checked out my car and repaired…read more I had the timing chain replaced. very reasonable pricing.. Very nice and friendly people there. If I need more work done on my car, I will go here.

My experience with this business was 5 stars! I was traveling and needed help with my vehicle. They…read morefound the problem quickly and I paid a very reasonable amount for the repair. I was so glad I found them. Special shout out to John for taking such good care of me and the owner who took time to speak with me while my car was getting checked! Top notch business! Highly recommend!

I got my oil changed here this past Friday, and I cannot emphasize enough how pleasantly surprised…read moreI was with service this time. my past visits took so long for simple things, but this time seemed much more professional. They hired new team members that are very friendly and helpful, and instead of waiting hours for my appointment to be over, I only had about a 30 minute wait. The improvements made here are definitely worth it and paying off. I will return again. since my last appointment where I was disappointed, I'm very happy about the speed and attention they gave me and my car this day. very impressed.

The fastest and most honest service I have seen in or out of this area. Doug is a tremendous asset…read more Their vehicle selection fits any budget, and their location is near enough the highway to help anyone who wanders in off the interstate. This is truly a mechanic with a heart and a great little shop!

I sent my truck in for service regarding lifter noise or a possible exhaust ticking that wasn't…read morepresent when I bought my truck. Your team declared there was no noise, then upon discussion in person there is a noise but it's normal. After an in person in depth discussion with Travis he witnessed it stop after approximately 5 minutes of running which indicates clearly an exhaust seal warming up and sealing once hot enough or some sort of manifold issue. He admitted he did not even put my truck on a lift after having it all day, "apologized" and asked I return it the next morning so he could do so. I returned it the next morning thinking it's gonna get fixed, only to be told by Tony Batson via phone that nothing was found wrong and what do I want them to do throw parts at it? He also declared that "I was the problem" simply because I informed michelle upon drop off that it was insulting that the truck was there all day and hadn't even been put on a lift to properly diagnose. Instead of actually fixing the issue that Travis clearly noted while in person...I yet again get told nothing wrong with it and an unwarranted "you are the problem" bonus psychology evaluation from Tony Batson....I have notified the owners of Yemm and will provide negative feedback for any and all who wish to do business with YEMM....as this was all avoidable had the service department actually not kept my truck all day to not even put it on a lift and then ask me to return it knowing the problem and still not fixing the issue after clearly knowing it is an exhaust leak of some sort...Tony intentionally berating and or chastising me over the phone...you picked a real winner in Tony, etc Michelle being polite and courteous is about the only positive i have currently with this dealership. Sales isn't any better, I tried to buy a Truck there yet they wouldn't negotiate even so much as $1.00, so I took my money elsewhere. Ended up spending over 135k for two vehicles elsewhere when I wanted to support my local dealership originally. When you fail to negotiate at all is when I cannot entertain spending money with you. I have given this dealership multiple opportunities with trades and potential sales but each time their trade in offers are laughable at best, and recently failed to do any negotiating whatsoever! Sell privately like I did, I guarantee close to double or even triple what Yemm offers. They are so far apart from even a generic KBB trade in value(s) Apparently if you don't buy your vehicle from them, they don't want or prefer your business with the servicing of vehicle(s) either.

My 18 year old son purchased a used car from them. They treated him like you would hope a…read moredealership would. Very respectful and receptive to his questions and concerns. They even covered a repair that popped up after the sale on an as-is vehicle. Would definitely buy from them again!