I decided when moving to Galesburg this would be the shop I used for oil changes and basic repairs…read more(suspension, wheels, tires etc). I did oil changes on time every time, one of those magical times I noticed they only put 5 quarts out of 6 in my Grand Cherokee. Since then it started knocking and eventually self destruct. Thanks for that. Decided maybe its a fluke as the 3.6 has a lot of issues. Starting taking my new car there and I noticed a knocking sound from the new car.. I took the car to a different shop to discover a third party drain plug that was put in and stripped out and the engine had less that 2 quarts in it. I will never go here again due to poor service and the what seems to be lack of staff training/oversight from management. This is not including the visit where my S.O. was waiting in the lobby only for some wierdo to expose himself in their lobby. Did they say sorry to her? No!

Twice now I have taken my vehicle to Karmark and was given a high estimate on things that needed to…read morebe fixed. Both times, I went to a different mechanic only to find out that those things were not broke on my car. I spent a $1,000 previously to fix brake boosters when I got it back, I still had the same problem, but two other mechanics said it was the anti-lock brake system fuse instead, which it was. Also, when the grumpy old man is at the desk, he is rude and disrespectful. He rolls his eyes when you explain what is wrong with your car. I have spent a LOT of money here and I am very upset that they have been lying to me and taking advantage of me. I do not recommend them. 0 stars in my book.

GREAT OIL CHANGE REPAIR AND GREAT VALUE !!!! These guys were truly my saving grace!! Mechanics…read moredropped everything to help me, and I got immediate service. Was driving from IA to MO and my VW atlas was spewing oil after valvoline messed up my oil change. They were knowledgeable, thorough, friendly, and funny -- making my bad day a little better. Also immensely cheaper than I was expecting, such a relief. Love this family business, can't say enough good things. Have and will continue to recommend Custers!!!

Honest and professional 5-star! Nice shop especially if you're just passing through - it's worth…read morethe stop!

They were good We did have some issues but it was a great experience. I would recommend them to…read moreanyone that needs a car done.

Had a bad tire on the on I 74 just north of Galesburg going south. Bloomgren squeezed us in that…read moreafternoon. Ordered the tires and gave us a spare to drive on. We have a good night at the Holiday inn. Just as promised the tires were in around 8:00 and we were back on the road at 9:00 am. Great service, good price. Concern for our safety.

Our radiator blew a hose on the way back to Nebraska. They went a picked it up from a different…read moreshop and had it fixed by noon!

Not very honest changed oil fully aware this would not solve the problems. Did the same with my air…read moreconditioning problem

They have always tried to get me in promptly and have done a nice job for me. The are friendly to…read morework with and explain things well.

I needed some care repair, They checked out my car and repaired…read more I had the timing chain replaced. very reasonable pricing.. Very nice and friendly people there. If I need more work done on my car, I will go here.

My experience with this business was 5 stars! I was traveling and needed help with my vehicle. They…read morefound the problem quickly and I paid a very reasonable amount for the repair. I was so glad I found them. Special shout out to John for taking such good care of me and the owner who took time to speak with me while my car was getting checked! Top notch business! Highly recommend!

I had a great experience purchasing my Rogue SV from Galesburg Nissan dealership. The staff was…read morefriendly, knowledgeable, and never made me feel pressured. They took the time to answer my questions, explain the vehicle's features and history, and made the entire process smooth and straightforward. I'm very happy with my car and appreciate how professional and helpful everyone was from start to finish. I would definitely recommend this dealership to anyone looking for a dependable vehicle and a positive buying experience. Thank you Mark Smock and the staff at Galesburg Nissan for the wonderful buying experience!

Mark the tires before you get a tire rotation they don't actually do it like they say. Then try to…read moresay they can't check their cameras because issues and give you excuses about sensors being wrong. Not that the tires in the same spot it was when you took it in!

The fastest and most honest service I have seen in or out of this area. Doug is a tremendous asset…read more Their vehicle selection fits any budget, and their location is near enough the highway to help anyone who wanders in off the interstate. This is truly a mechanic with a heart and a great little shop!

From the owner: Budget deals on cars. Quality Mechanics.read more

Loren West out did himself again with his personal service. We have a 2025 Buick Evista that…read morewouldn't start because of sitting but he came and tried to boost it. It wouldn't take it buy he then got it picked up for us and had it serviced replacing the battery. He then delivered it back to our house since I was out of town. Great service all around by Loren and the Yemm team.

I sent my truck in for service regarding lifter noise or a possible exhaust ticking that wasn't…read morepresent when I bought my truck. Your team declared there was no noise, then upon discussion in person there is a noise but it's normal. After an in person in depth discussion with Travis he witnessed it stop after approximately 5 minutes of running which indicates clearly an exhaust seal warming up and sealing once hot enough or some sort of manifold issue. He admitted he did not even put my truck on a lift after having it all day, "apologized" and asked I return it the next morning so he could do so. I returned it the next morning thinking it's gonna get fixed, only to be told by Tony Batson via phone that nothing was found wrong and what do I want them to do throw parts at it? He also declared that "I was the problem" simply because I informed michelle upon drop off that it was insulting that the truck was there all day and hadn't even been put on a lift to properly diagnose. Instead of actually fixing the issue that Travis clearly noted while in person...I yet again get told nothing wrong with it and an unwarranted "you are the problem" bonus psychology evaluation from Tony Batson....I have notified the owners of Yemm and will provide negative feedback for any and all who wish to do business with YEMM....as this was all avoidable had the service department actually not kept my truck all day to not even put it on a lift and then ask me to return it knowing the problem and still not fixing the issue after clearly knowing it is an exhaust leak of some sort...Tony intentionally berating and or chastising me over the phone...you picked a real winner in Tony, etc Michelle being polite and courteous is about the only positive i have currently with this dealership. Sales isn't any better, I tried to buy a Truck there yet they wouldn't negotiate even so much as $1.00, so I took my money elsewhere. Ended up spending over 135k for two vehicles elsewhere when I wanted to support my local dealership originally. When you fail to negotiate at all is when I cannot entertain spending money with you. I have given this dealership multiple opportunities with trades and potential sales but each time their trade in offers are laughable at best, and recently failed to do any negotiating whatsoever! Sell privately like I did, I guarantee close to double or even triple what Yemm offers. They are so far apart from even a generic KBB trade in value(s) Apparently if you don't buy your vehicle from them, they don't want or prefer your business with the servicing of vehicle(s) either.