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    Big E's Auto

    4.5 (8 reviews)
    Open 9:00 am - 5:00 pm

    Services - Big E's Auto

    Auto maintenance

    Oil changes

    Auto repairs

    7 More Services

    Auto battery or electrical system repair

    Auto engine repair

    Auto exhaust repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Tire repair

    Big E's Auto Photos

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    Yemm Auto Group - Do you see the difference in the FOBs metal to you

    Yemm Auto Group

    (27 reviews)

    I sent my truck in for service regarding lifter noise or a possible exhaust ticking that wasn't…read morepresent when I bought my truck. Your team declared there was no noise, then upon discussion in person there is a noise but it's normal. After an in person in depth discussion with Travis he witnessed it stop after approximately 5 minutes of running which indicates clearly an exhaust seal warming up and sealing once hot enough or some sort of manifold issue. He admitted he did not even put my truck on a lift after having it all day, "apologized" and asked I return it the next morning so he could do so. I returned it the next morning thinking it's gonna get fixed, only to be told by Tony Batson via phone that nothing was found wrong and what do I want them to do throw parts at it? He also declared that "I was the problem" simply because I informed michelle upon drop off that it was insulting that the truck was there all day and hadn't even been put on a lift to properly diagnose. Instead of actually fixing the issue that Travis clearly noted while in person...I yet again get told nothing wrong with it and an unwarranted "you are the problem" bonus psychology evaluation from Tony Batson....I have notified the owners of Yemm and will provide negative feedback for any and all who wish to do business with YEMM....as this was all avoidable had the service department actually not kept my truck all day to not even put it on a lift and then ask me to return it knowing the problem and still not fixing the issue after clearly knowing it is an exhaust leak of some sort...Tony intentionally berating and or chastising me over the phone...you picked a real winner in Tony, etc Michelle being polite and courteous is about the only positive i have currently with this dealership. Sales isn't any better, I tried to buy a Truck there yet they wouldn't negotiate even so much as $1.00, so I took my money elsewhere. Ended up spending over 135k for two vehicles elsewhere when I wanted to support my local dealership originally. When you fail to negotiate at all is when I cannot entertain spending money with you. I have given this dealership multiple opportunities with trades and potential sales but each time their trade in offers are laughable at best, and recently failed to do any negotiating whatsoever! Sell privately like I did, I guarantee close to double or even triple what Yemm offers. They are so far apart from even a generic KBB trade in value(s) Apparently if you don't buy your vehicle from them, they don't want or prefer your business with the servicing of vehicle(s) either.

    My 18 year old son purchased a used car from them. They treated him like you would hope a…read moredealership would. Very respectful and receptive to his questions and concerns. They even covered a repair that popped up after the sale on an as-is vehicle. Would definitely buy from them again!

    Big E's Auto - tires - Updated May 2026

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