Came here for dinner with a few friends. I had nicely prepared Lobster, my friend got the lobster and steak and we all shared mussels. Everything was just right. Great drinks, friendly staff, pleasant dinner setting. We had nice time. FYI: Tips included. read more

The atmosphere in this restaurant is great, it's relaxed, comfortable and inviting. Not pretentious at all. The service is second to none. Always friendly, willing to banter with you and not intimidating but professional. This is one of few restaurants I've been to more than once and the service/ food has been impeccable every time. It doesn't matter if you go in a big group or a small group the staff take care of you. Never get orders wrong and even put up with jovial behaviour the group I was with displayed after a few drinks. They almost always have singers performing and the music is decent, it adds to the atmosphere. You can eat for less but I doubt very much you get this quality cheaper, not to mention the portions are big. My favourite's are the lobster, the steak and the ribs. There isn't much space because this restaurant has been busy every night I've been there. It doesn't seem to matter whether it's a Thursday Friday, Saturday, or Sunday, it's constantly busy. You will have to wait to be seated and the food will take some time to get to your table but when you're in a group and the conversation is flowing you might not be so bothered. I've booked a table in advance and turned up without booking so for me this place is worth the wait, but I would not recommend going without booking a table in advance if you want to make sure you can eat there. This is arguably one of my favourite restaurants in London, you will not be disappointed with the food or atmosphere you be sure of that much. read more

Such good value for money! The lunch menu is amazing value! £10 for a either a frozen Margarita (which were lush) beer or soft drink + 2 courses. I had the mussels to start followed by their jumbo shrimp basket. I couldn't finish it all as the portions were really big and not what I expected at all considering its only £10! The food was really good, I definitely recommend this place for a quick lunch date! read more

The Big Easy is a great place to go if you do one thing before you get there - manage your own expectations. If you've got any friends who have been to the Big Easy, they will have waxed lyrical about the food, the ambience, the food, the atmosphere and finally the huge portions of food. None of this is incorrect - the food is fantastic (calamari is solid, the steaks are hefty to say the least and for those of us who are not so much brave as stupid the two person desserts are incredible) and the ambience really is stellar if you get the night right. There is a band that play downstairs pretty regularly, typically a Wednesday/Thursday/Sunday who have the same set list every time they play (doesn't particularly bother me as I'm still listening to Ocean Colour Scene roughly 18 years since they were relevant) who really are good, and the bloke in the group sings happy birthday in whichever musical genre you wish (ask for opera. It's genius). It's also, for where it is located really good for price - steaks are better in my opinion than the MPW just down the road and are cheaper, and the all you can eat nights are epic (although you do occasionally have to remind the waiters that they should bring out the same size portion each time you ask for more - beware the shrinking portions). That said, there are a few things that occasionally leave a bit of a sour taste in the mouth, especially for first timers to The Big Easy, and hence, manage your own expectations. The Big Easy is REALLY busy. Even on a Sunday, you will have to book quite a sizeable time in advance, and it isn't just busy, but B.U.S.Y and slightly cramped. You won't have a huge table, and you won't really be getting a huge amount of personal space for the next 90 minutes (this is the sacrifice you make when you get a great atmosphere). Food can also, because it is so busy, occasionally take a little bit longer than you were anticipating, so be ready for this. All in all though, if you can accept that this place is here for three main reasons - big portions of food, great/loud atmosphere and the experience and can put aside any pretence that you're going to be having a reserved, candle-lit meal you're onto a winner and you won't find many places that serve better food more consistently. Also, I don't care what anyone says, hearing KT Tunstall's opus "suddenly I see" being belted out just before a guy goes operatic on "Happy Birthday" never gets old. (This place is good for groups if you can book in advance and get the downstairs room - you can be as loud and boisterous as you want and you get slightly quicker service in my experience on the all you can eat ribs) read more

urgh...urgh i do not rate this place at all.... if you are on a boys night and you all all boozed and shouting and dont mind eating some questionable food then this place is for you. read more

Went with a group of 12 on a weekday night and was very satisfied. The place is lively, the food is plentful and the drinks come quickly. The staff were also quick to find us extra chairs and then an extra table for our booked table of eight despite being full. This is not high cuisine (apologies America) but if you like burgers, steaks, lobster (bibs provided) and places that buzz with loud happy people then you should bring your friends here. read more

Delicious, come hungry and leave 10lbs heavier because how can you not want to gorge yourself with so much great food available ! The big hit at our table was the lobster special for £15, it comes with a nice frosty margarita ! I had the potato skins with bacon and then followed that carbfest up with the chili lime chicken fajitas, everything was delish - the only thing missing was a wheel barrel to cart my fat ass out the door when I was done ! I would absolutely make an effort to go here again when I'm next in town, the live music and great service were big pluses in my book ! read more

I went there with my sister. We had an amazing dinner. A lobster with fries and salad+1 beer/frozen margarita at 20£ each! Cocktails are a bit expensive! read more

This is a great place, really authentic American diner feel, it doesn't try to be clever, modern American like so many other places do in London (by that I mean fancy, clean decor that at the end of the day serves burgers in a posh atmosphere). It's always packed which adds to The atmosphere and the offers they have during the week are great. I guess my only criticism is that it's quite a way from a tube stop as it's far down the kings road and a bit of a walk from Sloane square. That said I would happily get a cab there, it's worth it! read more

Sometimes I hesitate to give a place like this more than 3 stars. Feels like I'm falling into a trap where cheap seafood meal deals override quality & service. I really hope not, but I've been to this location twice, and once to their new location in Covent Garden, and have been pretty happy both times (though, I can't say I recommend the CG location!) The atmosphere is slightly stuffy, and most of the time, the tables are so close to each other that your butt will knock over a few things as you try to squeeze your way out to the restroom. For food that cheap that gets pumped out routinely, I wasn't going to have high expectations. But man, it was good, and I hope they do have a high rate of consistency, as our party was very happy both times! The first time around, Cheryl & I got the unlimited fried shrimp basket which came with tartar sauce, fries, coleslaw, and a margarita for £17. I can't say much for the margarita - its a slush and comes out of a machine, and I didn't enjoy it very much, but its the standard drink that comes with most deals. The deal is so cheap already, I'll happily pay for a different drink or milkshake from the menu. The popcorn shrimp was definitely hot, fresh and crispy! Loved the crunch of the shrimp, and it was so delicious! Refills give you about 4 pieces, usually without fries unless you want more fries as well. We EACH got a side of mac n cheese (£3-4?). All the mac n cheese sides I've ordered are usually a tiny dish, and Cheryl & I are pigs, we admit it - we can usually finish our own sides. But holy cow, for that price, we each were given a large dish of mac! it was tasty, and more than generously sized! We hardly dented our sides, and had to take it home. Second time, I had the whole 1.5lb lobster (includes fries and marg) for £20. It was my first whole lobster, and it was cooked really nicely! The flesh was nice and bouncy, not solid & chewy at all! Clarified butter was good, and I did a number on the lobster licked clean every crack and crevice! Definitely great value and tasty for that price! Others were happy with their steak / rib dishes. Cooked really well, and tender, fall off the bone meat for the ribs. Also, please be cautious of the amount of food you order! These dishes ARE big, so if you do need an appy or side, order 1 between 2 people (especially if you are here on an unlimited night), If you usually pack up leftovers, then thats fine - but that comment was mainly directed at those who don't usually bother with leftovers. I've seen so much food wastage here because some people don't realise how large the dishes are! Anyway, I've been happy both times, the quality was consistent, and I hope that if I come back here down the line, it'll continually be good! read more

I had been recommended Big Easy by my boss, and i finally reached there last sunday after walking down Kings Road (for what seemed like an eternity) from Sloane Square station. My first impression was ... its a typical american place. With its neon lit signs and and its menu options and interior decorations, i feel they did well in creating the american illusion. But i wasn't here for having pancakes ... i was recommended the "british" steak ... and thats what i ordered ... a well done New York sirloin with french fries and bearnaise sauce. The steak was very tasty ... and not too expensive for its size ... under £20. The great thing was that the size of the steak was mentioned in grams and not in ounces ... and so for once i had some idea about how much i was about to eat :) I had ordered a long island iced tea. It was good but not very strong ... but that was ok for a lunchtime drink i guess. At £7.45, it was a bit of a disappointment though. There are a number of 2 for 1 options if you order at the bar. The menu had a number of seafood options and it seems big easy is known for its lobsters. I am not a great fan of them in restaurants as i find them difficult to handle with cutlery ... but i am tempted to go back here just for the lobsters. The service was again american. The person serving me bothered to talk to me and have a chat ... something i associate with NYC and not at all with London. Overall i thought it was worth it for me to come all the way to chelsea this time just for having the steak outside in glorious sunshine :) read more

Now I know what Europeans think American themed restaurants are supposed to be like. They definitely got the portion sizes right - you certainly won't go home hungry! The food was pretty good, just not exceptional. Definitely a case of trying to recreate what you can get in a good bbq place in the US without completely succeeding. The atmosphere is great though, and you'll still have a fun time. You'll look around and see a lot of people dressed up and on their way to the Chelsea clubs, but you'll probably have BBQ sauce all over yourself by the end of the night, so if clubbing is your plan try somewhere else. read more

For a fun lunch of night out, Big Easy can't be beat, but do watch the prices. I go for the specials, which are great value and, at lunch, the lunch menu which is only £7.99 and gives you two Texas sized dishes. read more

Great atmosphere, great specials! Can you really go wrong with the surf and turf special or the all you can eat BBQ?!?

Burger and lobster pftttt. This is the place to go. Make it a Thursday when there is lobster steak chips and salad for £20 oh plus a free beer. Great live music and fantastic service. Enjoy!!!! read more

Big Easy - Bring a girl. They give u all their steak!!! Mall tuckered out now. - American Near Me - London, XGL

Upgrading my review as I have received some excellent customer service since our less than impressive visit. The management have been forthright and keen to make amends. I'm hoping to post a review very soon of a positive experience. read more

Big Easy was a big disappoint...! I wanted to love this place. I really did. I've ran by this neighborhood spot for almost a year now, and just never made it in. Well, I finally did. And I'm sad. I got their lobster mac & cheese. Mac & cheese was good, not excellent, but just good. The lobster - HORRIBLE! Chewy and flavourless! I LOVE lobster, and was so disappointed. All I wanted was a nice juicy, buttery decadent lobster...and I didn't get that! Their service was great, atmosphere is fun. They even had live music. But for a place that is supossed to be known for their lobster, pretty disapointed! read more

As an American, I shouldn't like cheesy, US themed restaurants but this one is A-Ok in my book. Luckily for them, they centered around New Orleans which is one of my favorite cities and food cultures. The service was fast considering that we had a medium sized group, but apparently the waitress made a quip to a friend of mine about the length of time we were there. On a Friday night when there are drinks, food and a live band (that only came on as we were leaving...) why did they expect us to rush in and out? Who knows... I ordered a lighter option- the BBQ chicken salad, but it was tasty. The ribs that my husband ordered were good and had just the right amount of sauce. read more

Haven't eaten a full meal here, so the stars are for the many margaritas to choose from, suitably fattening chicken skewers, US sport of the TV and the friendly bar staff. I came here in a Christmas shopping daze, to refuel and have a couple drinks. My Californian male friend was suitably lulled by the sport and after an hour or so we were ready to face the crowds again. read more

Very so so. I didn't enjoy much! Service is slow, and forgetful - 40 mins to receive our wine, we ordered 6 lobster festivals (easy to remember, innit!) and waitress forgot and came back to ask after 20 mins. And despite all the lobster, we had to beg to have lobster crackers and forks. Now... the food: lobster really wasn't greatly cooked. And the frozen margaritas just so so. read more

I had the 2lb lobster and it was even better second time round with a lovely green salad .my partner had the 10oz steak sandwich . she could not finish it but loved it . oh and I do recommend the volcano chicken wings. they are not hot as the name suggests but big on flavour . service is sharp accurate and friendly. would love to see a Big Easy open in Camden it would be a smash hit. It an affluent music loving area and way more down to earth than Chelsea . anyway I will be back and next on my list is the St Louis BBQ ribs .! read more

Always a great atmosphere and a menu which won't leave you hungry. At times can be slightly cramped and booking a table would be advised, but with the live music and lobster eating leaderboard, a great place on the whole. read more

A very fun and laid back environment. The line can get long so be sure to make reservations ahead of time! The food was good. I would recommend going back again. Reasonable prices for food considering the area it's in. I went on a Friday and was hoping for live music but I guess another time? read more

My lobster was good and so was my beer, but the salad and chips that came with it were almost inedible, the first being bland and somehow still over seasoned and latter being fried in the same oil they've had since Monday probably, they tasted worse that what I'd get at a chicken shop. The rest of the table ordered different things, and I was told the chicken fajita was quite bland too. Service was really friend tho and though I wouldn't come here often I think it's a funky place to eat meat/lobsters once in a while read more

The Big Easy is great fun, with fabulous cocktails and lovely food. It's better to book a table but you won't be disappointed; tasty and large dishes with friendly staff and a lively atmosphere make this a place you want to keep coming back to. read more

This is a American/Cajun themed low key eating joint that sadly resembles a Chilis on the inside, but is pretty fun and cheap and can be good for dinners if you just want a burger or some crab and crawfish. Not outstanding food, but perfect if you want a low key American meal. read more

Nice place in a posh location. I actually prefer the newer branch in Central London (Covent Garden) but it has good service, good space and good food. Though I found the seating a bit too packed closely for my liking. read more

I love this place... it is Canadian, and it has great food, and a fun vibe. We had steak, lobster, crab claws, poppers, calamari, margaritas, chocolate cake... and there was live music. We sat downstairs where the music is and we loved it! read more

Sorry Big Easy but I was not impressed. While there was a certain kitsch value to the decor and the bibs that you are given to wear like something out of a hollywood movie, the food is not great for the Chelsea style pricing. Portion sizes are just ridiculously huge and really just seem to encourage gluttony and quantity over quality. read more

I love the food at this place. Bar-B-Q Ribs & Shrimp is my dish... always leaves me in a food coma... totally worth it!

Worst Calamari, deep fried shrimp was under cooked and service was terrible. My friend is pregnant and asked for non alcoholic cocktail the MANAGER came back with an alcoholic one and laughed when told he replaced it with another but was full of syrup. The manager was unhelpful and was extremely rude the entire time. read more

a cheap lunch. Fries and burgers and ribs so don't expect anything too classy. It's not quite the full on grill quality of food that I'd have loved to have seen but if you're in a USA junk food mood it will just about do. read more

Big Easy, Chelsea, was a nice relax venue, which has a live band downstairs in the evenings. The all-you-can-eat shrimp was very tasty and good value for money. However, the full rack of baby back ribs was very dry it was as if it had been already cooked and just reheated on the BBQ to order which unsurprisingly would have dried it out; not impressed. Overall, had a good time, nice food, pleasant service; and will return to try the Lobster feast. read more

The big easy is great for a group, but pretty awful for a couple. I have found that when with a few people, sat downstairs, sharing platters and listing to live music, it is a great fun evening. I have also been there with my girlfriend and it turns into an irritable, noisy, food fest of not great value. Better steak is available elsewhere. read more

The Big Easy is one of those places that seems to have graced London's King's Road forever. I've played swapatop here and spilled barbecue sauce down my front and slurped on far too many frozen margaritas, not necessarily all at the same time. Recently it was my task to book somewhere fun for a reunion of pals, so we went to the Big Easy. I have to say that the margaritas were great while I was waiting (2 4 1 happy hour) but because all my friends were late (shame on them) we ended up being hurried along once too often during the evening because of the restaurant's 2 hour table turnaround policy. Because of this stupid (!) policy they nearly lost out on our dessert custom and I will definitely not be going back in a hurry unless it's on a Monday night when the staff are likely to be less pushed to move people on. The wine was average (shoulda stuck to the margaritas)and the food was served in generous portions, as always, but it just didn't taste as great as I remembered it. The onion rings were a bit more Burger King than Big Easy although the stuffed jalapeno peppers were still pretty good, but the deep fried jumpo prawns tasted as if they'd been sitting around for a while and refried at the last minute. I went for the Crabshack Combo as my main and although the mussels, prawns and claws were good, the potatoes were diappointingly mediocre and the garlic white wine sauce seemed to lack any indication that its two main ingredients - garlic and white wine - had been in any way involved in its creation. Somehow managed to squeeze in some cheesecake, but because the waitress couldn't decide if we could keep our table a little bit longer or not, we almost missed out on dessert altogether and when we were permitted to proceed with ordering the last part of our meal, we were told to eat up in 15 minutes, so I'm afraid that ruined it for me. We liked the margaritas, the atmosphere, the live music and the stuffed jalapenos. We didn't like the booking system, being rushed through our meal or the refried deep fried taste of some of the food. Come on, Big Easy, you can do better! I give you 3 stars for nostalgia's sake and the hope that you can get back to the standards you used to uphold. read more

Big, Easy, Chelsea. No, this isn't the booby prize of the posh, slightly fat girl with yo-yo knickers on a Friday night at 10-to-2. But a crab shack on Kings Road that offers authentic American cuisine (but then so does Burger King). I may sound slightly bitter and cynical but then so would you if you had just shared the most intimate of experiences with Kelly Brook only to be told by her the next day that the gates were now closed. The all you can eat fajitas (when offering shrimp) are possibly one of the greatest things known to man - after the Dyson Airblade that is. The steak is a char-grilled caramel affair on the outside and lipstick pink and plump when cut. The chicken dances with flavour like a Mexican flamenco and the shrimps are the size of tennis balls, in a sticky, sweet-chilli dip that creates (as the hairy bikers would put it) a flavour-bomb of goliath proportions. I felt like Henry VIII on his Birthday; minus the wives, of course. Sweating with excitement I ate until my eyes bulged and my belly swelled up like I had had a heavy night popping too much Silica gel. My next brush with 'Easy Chelsea' however was not as fun. She seemed a bit offish, uninterested and unconcerned about providing such a memorable experience again. I played it save by initiating the all you can eat jobby, I thought. This time however, when my plate had been revealed I could not see any trace of the delicate flesh I so desired and lusted after. Goodbye Mr Shrimp. Sweating, I asked the waitress why this Chelsea lass was being so coy and not surrendering to my carnal appetite? The Shrimp is no longer part of the dealio she replied, nonchalantly pursing her lips like a duck's bottom that had become wrinkled from the afternoon Sun. Now this is where Iphones come in handy. Cleverly I fingered the website for this easy chick and up popped her vitals All you can eat fajitas; Steak, Shrimp and Chicken. There she was showing her 'tic-tacs' in all their glory. I showed this to the waitress and then the Manager and after much debate I got my one last dying wish. For Shrimps. All three of them. And that was that. I didn't want to rock the boat, I guess, and try with my little puppies (my eyes that is) to obtain more of my fishy friends. Mr Shrimp received the royal pardon and did not end-up smothered in molten hot sweet-chilli sauce with a sharp metal rod shoved where the sun don't shine, showing everyone his breakfast. I was stuck with the chick-chick and the boeuf. I mean in any other restaurant I would have been satiated and I may have even campaigned to give the head chef a knighthood. But not the 'easy! Imagine going to a Thai massage parlour and been made to leave before the 'happy ending'. You would feel short changed and renounce the establishment for years to, er come. And unfortunately that's how Easy Chelsea left me reeling. If only she could get her act together and start offering the 'full service' again she would be worth another go. Until that time I'll be trying something other than just a shrimp tease. read more

Ive been 3times and never been let down. Great food atmosphere and service. Brilliant value for money too, massive thumbs up from me!

Great lunch menu - £10 for start, main and drink! Huge portions, and good service - what more could you ask for?! Amazing fajitas, buffalo wings, and ribs! I always leave in a food coma :) read more

By no means the food at Big Easy is anywhere close to outstanding, but for some classic American BBQ in London, this is the place you've got to try, on top of that you also have the lively atmosphere and music which does really make you feel like you are in the US. Well worth a try for meat lovers who like to get their hands dirty. Bare in mind they've also got a site in Covent Garden with a much bigger space and a wider selection of spirits and cocktails. read more

The Big Easy is a real American Diner experience. The staff are friendly, the portions enormous and there is live music every night of the week. The homemade coleslaw is the best I have ever tried and the burgers are stacked high. Meat lovers can feast on racks-of-ribs, delicious whole or half chickens and all manner of surf-and-turf dishes. The portions are not for the faint hearted! Be sure to book ahead as the restaurant is unsurprisingly popular- for the best seats in the house ask to sit downstairs with the band. read more