Buy with confidence!!!!!! Thank you Britney!!!!!
I will definitely comeback for more HK's. They make me so comfortable sending them my money.
I was hesitant to spend a good amount of money online or from a gun dealer several states away, (I have had bad experiences in the past) but I went ahead and gave it a shot, since they had good prices on the rifle I wanted. At the time they had the best prices on Hk's. I first found Big Deez on Gunbroker, where they were they had an HK MR762 on sale. In the description of the rifle they offered layaway, which gave me the opportunity to purchase a rifle that I wanted, but was out of my reach ($3,149.26). Especially since I wanted two of this rifles, (HK MR762). I went ahead and hit the buy now button on Gunbroker, and called them to make arrangements for payments and asked if they had another rifle I could put on layaway. They said they did have another HK MR762, and let me put both rifles on payment plan with a comfortable down payment, I could afford, (these guys will work with you, within reason). I made my payments throughout the months and of course always wanted a receipt to have proof of payment, I was still nervous make these payments. Like I said earlier, I've had bad experiences with "other dealers" and didn't know this dealer.
The employee I was dealing with was hit and miss with emailing me a receipt even though I would always ask him to please email me an updated receipt. That employee would forget and I would have to call back and remind him to send me an updated receipt, because it would make me nervous not having a receipt for my payment. Well, one month I called and a female employee answered the phone, I told her who I was and wanted to talk to the employee I was dealing with ( I can't remember his name now). Britney told me he was no longer employed with Big Deez and said she could help me. I made my payment with Britney over the phone and asked her to send me an updated receipt. Not even an hour went by when I received my updated receipt. I was very pleased, so every time from then on when I called to make my payments, I asked for Britney. Every time Britney was very professional, courteous, helpful and very pleasant to talk to she always had my receipt emailed without me having to call back and ask for one. The reason I'm harping on a simple receipt is the bad experiences I'v had in the past so I was still uncomfortable sending money to some place in another state, even though I found them and I initiated the contact, especially that type of money.
When I made my last payment Britney took the payment over the phone and told me she would send both rifles the next day, since it was late and would not be able to ship. The next day, first thing in the morning, Britney send me an email with Fedex tracking number. Three days later I had both rifles. Both rifles were awesome with the Serial numbers that were on my receipt. Now I'am a repeated customer, I came back and ordered two more HK MR556's with no worries at all, I know I can send them my payments with confidence.
As of now I paid off one of the HK MR556 and received it back in Sept. 2020. The other HK MR556 is on its way as I type, (Oct. 2020) this is how much I trust Big Deez, I haven't received the HK MR556 yet but I know it will be just as excellent as the one I received in Sept. Thank you, Britney for your courteous professionalism, I feel so much better about sending them my money, I know they are an honest and reputable gun dealer with the item in stock when you order. Thank you Big Deez and thank you Britney, you are top notch sales person / employee, kudos to you. Big Deez should be proud of such an employee like Britney.
I have bought from "OTHER" online dealers in the past and have had some bad experiences with them. Some of these dealer would not send me receipts and when it was time to make final payment their total would not match mine, and I had to proof my payments with my bank account. Not a good way to do business. Big Deez is nothing like these other dealers, they keep an accurate total.
Big Deez you are trustworthy and honest!!
Thank you.
Hector G. read more