Connected with Jeanne who was quite helpful to work out my order... she sent me a quote via email which I accepted and sent me a proof of the artwork they would do... there was a bit of a problem in that my artwork was a bit pixelated... However when I called back to place the order, the customer service manger answered and I told him that I was concerned about some pixelation in the proof --- he explained that their would not be pixelation in the actual sign...
I said OK I understand so I want to place the order as per the price quote I been sent... He said they had made a mistake in the price quote and that I was ignorant for not understanding that the price would be higher... I tried to understand what the issue was... and he proceeded to talk over me aggressively as I was trying to understand what was going on and started arguing even more aggressively that I was a bad person to question about a mistake they made and proceeded to try to read the email that they sent to me that about the project ... he said he did not want to hear about the email they sent me and that he would would not do business with me... when I asked to speak with the owner of the business, he became very rude, refused to provide his name and said I would never find out the owners name and that he had decided that they would not do business and hung up on me. When I called back they hung on me multiple times. Most rude person I have ever dealt with ever in business. read more
