Joe, the manager is the quintessential professional restaurant here taking care of every single dimension of the food at this great restaurant. !It just doesn't get any better than this. These are by far the best burger and chicken sandwiches, bowls, etc. in Northern Virginia. The price is very reasonable no matter of fact compared to other places it's downright cheap. But the quality of the food and the quality of the employees especially if Cook is just top notch. read more

Big Buns - Double protein, mushroom burger no cheese - Burgers Near Me - McLean, Virginia

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This place is a hidden gem! They offer halal burgers here, while halal chicken is available at a different branch. The burger was incredibly good, and paired with the fries it made for a fantastic meal. Service was efficient--ordering and pickup are done at the counter--and the place was clean and well maintained. Another big plus is the ample parking available. Definitely worth a visit! read more

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Appreciate being able to customize orders at Big Buns! I'm on the keto diet and loved that I could get a burger on a bed of lettuce! Burgers are always made to order and taste absolutely delicious! read more

Big Buns - Bunless burger - Burgers Near Me - McLean, Virginia

I order online and for some reason it tasted better then in person. I order a burger with ketchup on it and I didn't even get ketchup on my burger bun. Speaking of the bun, the bottom one was cold, not normal temperature, but cold. I'll be order online instead of coming back in person. read more

Great dinner experience! Very varied menu (beef burgers but chicken options and vegetarian options too). My dinner companion had a classic burger and fries while I tried a kale salad topped with falafel balls and angus beef burgers. Burger quality was excellent, falafel balls didn't hit the mark for me. Restaurant was clean, music was great and played at a "conversation volume" (not too loud). Didn't try dessert but menu looked appealing, I'm a sucker for anywhere that has a "Sweet Caroline" menu item. Friendly, attentive service. Will be back! read more

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Amelia is an impeccable representative of the restaurant and is exceptional with customer service. She showed me the selection of drinks, explained their menu selections, and was patient with me as I made my selections. She is what made the visit awesome!!! read more

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Stopped in to the Bog Buns in McLean today. This is my 3rd visit in a month. I think the food is great and their Classic bundle is a great value. But the new manager, Joe, gave great customer service. A first for this location. I was greeted as soon as I walked in. He took the time to make sure I was happy with the food. At a time where customer service has all but disappeared, Joe understands the value of a simple "Hi" and a smile. If you've had a less than welcome experience here, it's time to give them another try. Thanks Joe! Keep up the good work. read more

Big Buns - Premium drink station. - Burgers Near Me - McLean, Virginia

Ambiance: 8 Service: 8 Taste: 10 "I love Big Buns and I cannot lie!" It's hands down my go-to spot for burgers and chicken sandwiches. Their Nashville Hot Chicken Sammy is a standout--crispy, bursting with flavor, and just the right amount of heat. The truffle parmesan fries? Absolutely addictive, especially when paired with the chipotle sauce. And if you're a plain fries fan, don't worry--they're just as satisfying, though they tend to vanish off your plate all too quickly! For those looking to cut back on carbs, they've got you covered with options to turn your meal into a salad or quinoa bowl--or why not both? Once you take that first bite, trust me, you'll be hooked and coming back for more. read more

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Such amazing food and service! Kevin, the man at the register, was so accommodating and helpful! He recommended the delicious Peppercorn Steakhouse burger which definitely did not disappoint! We also had the pleasure of meeting Joe, the manager, that day and he was humble enough to bring out our order! Last but not least, the aesthetic of the store was very pleasing to the eye, giving off a total 50's retro vibe! 10/10! read more

I just came to Bug Buns for a meal with my family and as always I had an amazing experience. Joe, the manager, ensured we were well taken care of. He ensured we were not waiting long to take our order. The food came out super fast and hot. He recommended adding the egg to the Hot & Hefe burger which was a great recommendation! The store was clean, no messes on any of the tables. Big kudos to Joe and the team at the McLean location! read more

Big Buns-Mclean, is the newest addition to this great franchise. Located in a shopping center with plenty of free parking, Big Buns store is clean but with a much tighter space. Because of the store size, it seems like this location can get quite busy and fill up fast, but Big Buns keeps it moving! I placed my order to go, and it was ready within 10 mins...and I was even able to enjoy my cookie butter milkshake while I waited for my food. FYI..their milkshakes are phenomenal, and I must admit that their fried chicken sandwiches are among my faves in the area. I had their fries before, and they're nothing special (disclaimer: i received that particular order by 3rd party delivery, and the fries were cold), but I do like their fried Brussel sprouts, which comes with bacon jam and sriracha sauce. The customer service was also very friendly on my visit and my experience with Big Buns has been overall professional and service-oriented. One time, I called to express my concern about my milkshake (on 3 separate occasions) not being received with my food delivery. The Service representative was apologetic for my experience, and offered me a $25 gift card. They also explained that its expected for customers/delivery persons to retrieve their beverages from the small refrigerator. So just a heads up, if you place a to-go order (online) make sure you (or your delivery person) picks up all beverages from the refrigerator that's located next to the soda/fountain drink machine, prior to leaving. Overall, I highly recommend! read more

Big Buns - a counter with a soda machine - Burgers Near Me - McLean, Virginia

This is a new place in McLean with apparently many other locations around northern Virginia. Excited to try the burgers based on their story. https://www.eatbigbuns.com/our-story. Well I did think the burgers were good, but maybe not reaching exceptional level. The flavorful toppings were nice and did add texture and flavor but again not exceptional in my opinion. The place was new and exceptionally clean, the service was attentive and friendly for sure. This is a great addition to a rather boring McLean dining scene to be honest. Though they will be battling Z burger for survival now. Truffle fries were average- but not like Randy's Steakhouse in Tyson's ( ok different level). Nice variety on menu though and I love the TV and draft beer to make it more fun to hang out. Give it a try it's worth it. Burgers are $15 ish! So it's definitely focused on unique styles quality burgers. I think it's pretty darn good but pricey for sure. read more

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The "premium" burger I received after ordering online through my Thompson's Rewards account had one huge problem. The sandwich I ordered was supposed to have tomatoes. The sandwich I received had one small slice of an unripe "butt" end of a tomato that was mostly "core." It covered less than half of the sandwich. No other attempt was made to cover the whole sandwich. The tomato was totally MIA. I was disappointed, because the sandwich was expensive, and it would have been great if it had had ripe tomato on it. The service was wonderful. Top notch! The ambience didn't matter to me because I ordered for carryout. I am not sure if I will ever go back. read more

Great service and short wait! Had the Hot & Hefe and was impressed at the complex flavor and quality of ingridients especially since I waited less than ten minutes for a perfectly good burger and soft yet crunchy sweet potato fries to match. Love the shops esthetic and will return here whenever in the area. It was also very clean from front of house to bathroom :). read more

Big Buns - Hot and Hefe Burger - Burgers Near Me - McLean, Virginia

New reviewer here! Just ate at the new McLean establishment and I gotta say I'm super impressed. I've never heard of it until now but I'm glad I took the leap. Got the peppercorn steakhouse burger and it was amazing. I talked to the staff and they source their beef locally, using black angus beef. It was perfectly tender, flavorful, and juicy. The ambience was nice and chill, and the staff was super friendly. Got my food in less than 10 minutes! Can't wait to come back. read more

Best burger in McLean! Food and service were amazing. I recommend their Peppercorn Steakhouse burger. Shakes were delicious as well, I will be back soon with my family! read more

Big Buns - The Peppercorn Steakhouse, Cajun Fries, Oreo Shake - Burgers Near Me - McLean, Virginia

Tried this place and it's good. Great service from the staff. I got a Nashville chicken sandwich with chipotle aioli and cheddar cheese w/ Cajun fries. Fries are spicy, but good. Sandwich was a little too spicy for me, I had to add ketchup lol next time I'll try a regular chicken sandwich. Few tables inside, nice little spot. read more

Big Buns - Nashville Fried Chicken Sandwich w/ Cajun fries - Burgers Near Me - McLean, Virginia

Stopped by today for a bite to eat while waiting for friends. The store was pretty busy at 6:30pm on a Wednesday night, Store is a typical modern fast food place. Order: 2 Angus Peppercorn crusted burgers medium + garlic Parmesan fries + 1 fountain drink . Total: $47.88 + $5 tip (they clean up so I felt bad not leaving a tip) The burger was moist and cooked properly. The initial bite was ok. Got a big taste of "bland beef" in first bite. As the second and third bites followed, taste was much better. There was many areas of salt and areas of bland which leads me to think they don't season or mix well. It is definitely juicy and it went everywhere. If you don't eat your burger fast enough, bun will get soggy. Seems like they didn't let the burger rest for a minute before placing on bun. Parmesan garlic fries has fresh garlic and if you like garlic, you'll love these fries. Overall, we would return here for sure. It was rated 8/10 for the meal however that is a pretty expensive tab for the meal . It's close to not be worth the amount. The burger $13.99 plus $1 for pickles . Parmesan fries $8.99. Some including myself may find this a little too pricey for fast food. Although we didn't enjoy any, most of the patrons were enjoying draft beer and alcoholic milkshakes. By the way, they have happy hour 3-6pm which may be why they were quite busy . read more

Big Buns - THE PEPPERCORN STEAKHOUSE with PARMESAN TRUFFLE FRIES - Burgers Near Me - McLean, Virginia

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Foods and service was excellent. Highly recommend coming here. Kevin and Joe were excellent

Had good potential but unfortunately opened my to go burger to no top bun, and it was also pretty pink for medium. Seemed a little overwhelmed in the kitchen as well, couldn't find friends order so we waited quite a while before they realized. Bummer. read more

Big Buns - Burgers Near Me - McLean, Virginia

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Very nice little burger place! Amazing service and they have yummy drinks, and vegan options! Would get again...

When I first starting going here I would have given the place a 5 but they no longer serve rare or at a minimum med rare burgers. The last 2 times I have been there the burger was medium. No pink or red. This is unacceptable at a place that prides itself on gourmet burgers. It is unlikely, i will go back. Will go to Great American Restaurants where I can get a rare burger with better quality meat. read more

Excellent burgers, fries, and shakes. If i'm gonna eat food on the "greasier" side of things, this is what I expect. Great quality and taste burger. Would return. read more

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I waited 10 minutes for a burger that fell apart after 3 minutes of eating it because the bun couldn't hold it together, order was $30 after burger fries and a Tito's slushie without it would be $18... the Tito slushy was good.. read more

Great shakes and burger, and a really friendly atmosphere ! it's very clean too the staff stay on top of it.

Loved it! stopped by 2 days ago with my son and my dog! very welcoming, clean and family friendly environment! ordered the peppercorn burger with a shake, was so juicy and delicious I loved the sauce and the crispy onions. the service was very quick And efficient. this now a staple restaurant for my family! read more

When here for the first time and was blow away very good service the manager was very kind and the food was amazing will definitely go again

Great food and fast service. Atmosphere was nice and environment was nice clean & tidy.

Great burgers and fries. Friendly efficient staff. Quality worth the price. They were helpful in taking the order and kept the table area clean read more

Good location, good food, the service was quick. I went during lunch time and they have a deal with fries and a drink for $9.99. read more

Big Buns - This is the CLASSIC BURGER I really enjoyed this burger the right amount on pickles, the bun very soft. - Burgers Near Me - McLean, Virginia

The food was extremely good. I originally ordered a burger but after decided to get a side and a drink and was not disappointed. The service was great since they helped save me money by converting my original order into bundle. The ambiance was very chill and relaxed especially on a warm spring day. I highly recommend this location . read more

Big Buns - A Byob with Cajun fries - Burgers Near Me - McLean, Virginia

Please fix the ice cream machine the squeaking is deafening! Great food & service Tasty burger read more

Brought in water bottles for kids and was immediately told we had to go put them back in our car. I can't recall the last time I've been told to do that. While ordering, the instructions on the kiosk were confusing. When we asked to clarify, at first we were ignored and then were given unclear instructions in a rude manner. Waited about 20 minutes for our food. Was noticeably slow - there were no other customers ahead of us and only a couple mobile orders during that time. Later asked if they had any hot sauce and one of the workers said they did and went to get some for me - the manager then came out and said it would be a dollar extra charge. Really? We go to the Shirlington location often and it is one of my family's favorite go-to places. Although the food is similar (the taste at Shirlington is better), the overall service experience could not be more different. I will not be coming back to this location again. I feel like it is pretty difficult to provide poor service at a fast casual "chain", but somehow this location has done it. I don't know if this is a franchise location, but if this is a company-owned location, they need to reevaluate management and their service approach and standards across locations. If Shirlington is an A, this location gets a C. read more

(4.25) ~ Very good Overall food & Service, although I think they need (1) more person, for a total of (3) workers, b/c the Register person was doing double duty by being both a food runner & register, which caused the line to form when they get busy. It's in a shopping center with pleny of parking. DRINKS: ** Oreo Milkshake = (4.25) Very good, just wish you could add powdered malt, which would have bumped the score to a (4.75). Got mine with whipped cream & extra Oreo cookies;) Glad they had the Large Straws, although a spoon would have been nice too... ** Water (tap) = (4) very good, must be filtered;) FOOD: ** Create-Your-Own-Burger (7 oz. Beef / Medium) = (4.25) Very good, and glad they will make your egg Sunny/Runny if you ask;) Got mine with Brioche Roll; American Cheese; Sauteed Onions; Avocado; Sunny Egg; Tomato & Yellow Mustard on the side. My only complaint is the burger was too thick, so we both thought it would be better if they "smashed" it flatter. * Cajun Fries = (3.75) Good, but too salty... read more

There seemed to be two managers on duty...both were polite...our made to order burgers did not come as requested. Husband asked for no pickles, but with onions...he received the reverse, similar with mine. I spoke with one of the two gentlemen in charge, he pulled up the order, read it to the line cooks... the order was taken properly, but the staff either wasn't reading or not paying attention. The flavored lemonades were lacking in lemon...just tasted like sugar water. Asked for extra crispy fries, they did not come as so. Two stars for polite staff..otherwise, pretty darn expensive for not hitting the mark on the orders....also, while we were dining, only ourselves and one other patron at the end of the meal, we could smell cigarette smoke, and it was not coming from any of the three of us. read more

This was my first time trying Big Buns and I must say I was pleased. They have 3 booths and maybe 5 tables for dine-in. They have a full menu of burgers, chicken sandwiches, burger bowls, different types of fries and shakes. They even have Boozy shakes where you can add rum or Irish Cream. In addition, they have a small cocktail menu. I ordered a Fried chicken sandwich & fries. The chicken was pretty thin, but it was really good and flavorful. I built my own sandwich as they have lots of toppings to choose from. They also offer avocado, bacon, fried egg and onion straws as premium toppings. The guy who took my order was very friendly and helpful. I had a lot of questions since it was my first visit, but he was really patient. I'll definitely go back and try a burger. read more

Big Buns - FRICKEN GOOD FRIED CHICKEN - Burgers Near Me - McLean, Virginia

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My first trip to Big Buns - McLean...but not remotely possible my last! The VALUE of the combo meal is exceptional. The opportunity to order a handmade, scratch made burger (or so it tasted) to my liking (medium) was a treat forgotten long ago by the pre-packaged overpriced frozen offerings at other so-called burger joints (MiFI; Five Guys; Habit), none of which compare, not at all. Though I wish I could get a fountain dietCoke with my meal, I get it that the CocaCola company does not make it easy for the smaller operators to buy sufficient product to be able to provide "free" refills. The strawberry watermelon juice concoction was refreshing and did the trick for me. And, BTW, who offers gruyere cheese on a burger! Another Big Buns treat. Can't wait to go back. read more

The burgers are fine. As usual with all restaurants these days. They are expensive15-20 dollars is too much.

came here with my partner and a friend for the first time, and we loved the service and food! we can't wait to come back here again :)

The food is great! We couldn't order the shakes because they were out. Overall great service. read more

Big Buns - BEET SPROUTS & HARMONY bowl with a angus cheese patty. - Burgers Near Me - McLean, Virginia