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    Big Bend Outfitters

    1.0 (1 review)

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    4 years ago

    Scam group... son bought and purchased from their site and total 731.00 not received no response to calls, messages etc....DO NOT USE THEM

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    Lawful Defense Guns & Transfers

    Lawful Defense Guns & Transfers

    4.6(18 reviews)
    75.0 mi
    $$

    I made the decision to drive from Live Oak down to Gainesville to purchase a Kimber 2k11 9mm…read morepistol. It's not a cheap weapon and is advertised to have a high performance trigger as it is a target model. Lawfuldefense had one in stock and I like to support local business versus order online. Everything was great until I brought the weapon home and fired it. There are problems with the trigger, bad enough to where I did not feel safe with the gun. I called the store and was told to bring it back in and we could work out store credit or something. I told them I could not ship the gun and have it shipped back because I am in the process of moving out of state. I don't have an address that's any good right now. I drove back down and brought the gun in and was then told that they could not do any sort of refund, I would have to have them send it back to Kimber and they would return it to me wherever I was, it did not matter that I didn't have an address. I was also told I would not need to return to that store, but I did not trust that process. I bought a defective item from a retailer and I expected them to handle the problems that came from the factory not me. That's the whole point of going to a local brick and mortar is the support. We argued quite a bit, I questioned why I was told one thing on the phone and another thing in person, and I ended up leaving with my new expensive paperweight. I drove a ways down the road and decided to go back and just give up the gun. I brought it back into the store again and told them go ahead and ship it back to Kimber and I'll worry about where I am and how to get it later, it's better than just losing 2,300. At this point, the story had changed and I was told that I had to physically come back to that store to retrieve the weapon after an unspecified time it would take Kimber to fix it. I finally got to talk to somebody different, the nice confused man who had been helping me all along went and got the boss. The boss ended up doing a refund, but charged me 10%. So bottom line is I drove 4 hours to pay them a $200 restock fee on a defective product. I don't call that good customer support at all.

    Everyone was helpful and welcoming when we walked in the door. Great selection of guns, ammo and…read moreaccessories

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    Lawful Defense Guns & Transfers
    Lawful Defense Guns & Transfers

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    Big Bend Outfitters - guns_and_ammo - Updated May 2026

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