Big Bear Roofing just completed a roof replacement for me and I have nothing but praise for everyone involved. the process started with Dallas Bolen who told me who Big Bear was, explained the quote system to me in detail and informed me about the SC Safe Home grant availability. He made a very professional presentation. Then Tim Marihugh and his foreman Gilberto were on site with their crew and started the installation. They answered all my questions and concerns through out the process. the site was kept clean daily and no nails were found on site. My wifes flowers were kept protected and no damage was incurred. Very professional team, all calls were returned on a timely basis. I would highly recommend Big Bear to any one and I already have. Thank you for a great job. read more

I will keep this relatively short: - Want to pay top dollar? - Want a roof that leaks? - Want to have someone who promises to come back out, however never shows or calls? - Want to argue with someone on the phone when you call back? If this is your wish list, then these are the folks for you! read more

I would advise against utilizing Big Bear Roofing for services due to a negative experience. Their contracted delivery people caused substantial damage to my driveway. Although a waiver was signed, contractors were not adequately informed to avoid driving on the driveway, which had pre-existing cracks from a pine tree, which has been removed. This concern was addressed both prior to and after the incident. Initially, Big Bear Roofing expressed a willingness to assist, but their tone shifted once they received the remaining payment, which they persistently requested three days after issuing the invoice. Multiple people calling, emailing and texting. read more

Had a bad Leak on my roof close to the area where the plumbing vent pipe boot is located. Inspected area in attic and discovered that the wood was rotting. Big Bear Roofing was recommended by a coworker. Called them and they came right away and performed a thorough inspection, took pictures of the damage and Tim, the project manager, called with a reasonable quote. The crew came out early in the morning, replace the damaged area, added new shingles and replaced all new pipe boots for the whole house. Very, very impressed with their work. They were courteous, kept me updated with the progress, was super-efficient and most of all, cleaned up everything and didn't leave a trace. Tim sent updated photos of the work performed and ensured me if I see anything I'm not happy with, to call and they will come right away. I highly recommend Big Bear Roofing read more

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Big Bear Roofing was called because my roof was leaking. Since my house is very old and had previous patches it was agreed that the best course of action would be to replace the entire roof. 8 months later when hurricane Debbie came through my roof stated leaking in the same place it had leaked before the roof was replaced. After about a week Big Bear Roofing came and put some tar around the chimney. After they refused to fix the roof without charge finally went to small claims court. Big Bear Roofing hired a lawyer and said a previous leak had never been mentioned and I lost the case. The lawyer refused to let any of the estimates that were there because the contractors were not there to testify. The lawyer said if I had taken pictures myself of the roof and poor work that would be admitted. Sad they would rather pay a lawyer than fix their improper installation. read more

On time and fast. Cleaned up very well and kept in communication the whole time. The crew started early and went full steam until the job was done. A few shingles short at the end of the day but by sun up they were waiting out front and finished the job in a matter of minutes. read more

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The work was completed on time and by subcontractors Would of like to see big Bear employees read more

Ro and Tim were very helpful through the process. Im so happy with my roof extension and gutters. The guys did a fabulous job!

Big Bear was great to work with! Everything was on time and my roof was completed exactly when they said they would. And that Ro, he's just simply the best! read more

Matthew is a top-notch professional who is extremelt proud of his company and the work they do. I had my roof repaired in Jan 2024 in North Charleston after we found extensive damage under the chimney. I would definitely hire again! read more

I had an excellent experience with Big Bear! Ro and Michael were really great in explaining our options and working with the insurance company. The crew were very professional. (My stay-at-home neighbor even called the next day to tell us how impressed he was with not only the roof, but with the how hard working the crew was.) The whole process was very efficient and easy for the scope of the project (we had our house and garage roofs replaced). Would definitely recommend them to friends and family! read more

In 2017 Big Bear Roofing did a full roof replacement. Earlier this week I found a shingle in our yard and did not know if it came from our roof. I called Bear Bear and Josh came out immediately. He inspected our roof and found that all our shingles were in tact. He did find another issue regarding our siding (near our chimney) that we were very much unaware of. He climbed back up on the roof and quickly made the repair. His kindness exceeded my expectations! I would highly recommend Big Bear Roofing. They are professional,honest and care about their customers! read more

We've had an amazing experience with Big Bear Roofing from beginning to end. Communication was great, roof looks beautiful and they stayed till 8:30pm cleaning up, then again the next day to get anything they missed. read more

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Big Bear Roofing is an excellent company that offers quality service, materials, and true satisfaction on a job well done! I highly recommend Big Bear to anyone needing roof repair or replacement. Andrea Champion did an outstanding job working with my insurance company to get exactly what I wanted at the best value possible. Everyone at Big Bear went above and beyond to ensure my satisfaction. Thank you Big Bear!!! read more

As a general contractor, I have used many roofing contractors. Big bear is by far the best I have ever used. They have extensive knowledge of the best and most current products. Their prices are very fair. They never cut corners. They are EXTREMELY clean and respectful of your property. They stand by their warranty. I will never use another roofing company. Thanks Big Bear for roofing my home as if it were your own. read more

I do not normally write reviews but due to the exceptional service of Big Bear Roofing, I feel compelled to share our experience. From the initial quote all the way through job completion of a full roof replacement, the entire team I engaged with were sincere, responsive, and extremely helpful. Ro, in particular, bent over backwards for me throughout the entire job, and from our couple months working together, he has become a good friend. This is a great company with great people working for them.- Michael DeLoach read more

My neighbor had their roof replaced this past Friday and I woke up Saturday morning to there old shingles thrown in my backyard, also trash in their front yard was left out all night until they got there Saturday morning!! Please pick up your mess after you put up a roof! read more

Big Bear Roofing - Roofing Near Me - Charleston, South Carolina

I loved the attention to detail Nick had. We were debating on a color and Nick picked the perfect one to compliment our home. 12 hours to remove and replace roof...wow! Very hard working and respectful workers who cleaned up ALL trash, even our gutters! read more

I woke up this Saturday morning at 7am to find my neighbors shingles thrown all over my backyard and trash on my front lawn. I had to pick all that crap up this morning. This is not acceptable and I will tell my neighbors of the service they received from y'all as they were not around to see it. read more

Owner is using horrific racially charged hate speech on public platforms. "Why do you care about all these folks with n**ger a** mindsets?" Was a phrase the owner used, as well as advocating for violence against those that disagree with his politics. I would not give my money to this business! read more