If I could, my rating would be no stars at all. My experience with this motorcycle shop was less…read morethan ideal. In early July 2015 I brought a Harley Davidson Dresser to Rhoads Motor Sports in Loudon,NH. The owner assured me they could repair the front brake and find out why the motorcycle was running poorly. A phone call a week later and they insisted that they checked the coil and that tested great so I would need an ignition module. They thought they would rebuild the carb also. After repeatedly bleeding the brakes, the mechanic informed me that they would need to rebuild the caliper. After rebuilding the brake caliper and also replacing the ignition module, (rebuilding the carb didn't help) the mechanic took the motorcycle for a test ride. I got a call that he had dropped the bike on the ground after the front brake locked up during the test ride after the repairs Rhoads did to the brakes. Luckily he wasn't hurt too badly, just banged up a little. The batwing fairing was damaged, crash bar bent, spotlight smashed, directional smashed, front fender wrecked with trim pieces ruined. Rhoads Motor Sports said he would fix it just as it was before he took possession of it to repair it. I waited the rest of the summer and got the phone call that the bike was ready to be picked up. I got to the shop on September 23, 2015 and was informed of my bill. I paid $1,560. and they brought the bike out front. I just wanted the bike back and figured at least it was fixed and the nightmare was over. I got on the bike and drove the bike 8 miles to my home. I parked the bike in my driveway and started looking the bike over. I walked to the right side of bike and saw a ding in the tank with scratches. I almost lost my mind at this point. The paint job on a Harley is the pride and joy. I had this bike painted the previous fall, a base clear deep black with several coats of clear. Did I mention how deep the paint looked? I called Rhoads and informed them of the damage to tank. Owner accused me of damaging it myself on the way home and told me he would not pay to fix it. Long story longer, I paid my own body/ paint technician to repair/ repaint tank. Finally, I had my bike back and was ready to ride. Late September, I had a Sunday to ride by golly, and I was going to do just that. The wife and I got our full leathers on, helmets, and full gauntlet gloves. I let the bike come up to temperature for a few minutes, we got on the bike and drove it approximately 2 miles. Bike started to cough and bark running even more poorly than when I brought it to Rhoads. I brought the bike to a reputable bike mechanic and he treated the bike to a full once over. Making sure all is tight and right, he solved the ignition problem, it was the coil after all. A set of spark plug wires and new plugs was in order. Runs like a champ... Wish I could have avoided the entire Rhoads Motor Sports experience. I have dealt with a lot of business people in my years of life on planet earth but never have I been treated as poorly as with this bike shop. If I had dropped a customer bike on the ground, I would have gotten the customer bike running correctly while I was waiting for parts to repair the damage and I certainly would have tried harder to protect my business reputation by not charging for labor to fix the bike. Just felt it was time to let the rest of the planet know, my experience was not as fruitful as I would have preferred. Skip this shop if you can, find a real shop that will diagnose the problem instead of throwing parts at the bike at the customers expense. Oh by the way, the repair parts were not exact replacements for originals. Aftermarket crap made you know where is the norm now I guess. Thanks for listening and be warned! I would never have posted this if I was treated fairly. I am a hardworking honest person that would protect the reputation of my bike shop rather than trade that for $1,560. of crappy service to my customer base. One bad review echoes for a long time in a small community. It sends shock waves through and shakes the core of a business. You only have your reputation and once that is tarnished, what else do you have?