If I could rate 0 stars I would spoke to 3 different representatives who did not help at all and immediately dismissed. One person told me the system was down call back tomorrow, called back 2 mins later some one else was magically able to assist me I was giving different information each time I called . If you have Medicaid I do not suggest they will treat you and talk to you just like the insurance you have read more

My children have been patients at this practice for 2 years. While Dr. Flowers himself is rarely available for appointments; my decision to withdraw my children from this practice is due to extreme unprofessionalism from Rita, front desk receptionist. Suffice to say that her behavior towards me on the phone was disgraceful and also recorded. Please take your children and your healthcare benefits elsewhere. read more

My three boys see Dr. Stephanie Waldrop. I moved out here almost two years ago and have been going to Bi County since. Dr. Waldrop is kind, listens and I absolutely trust her plan of care for my boys. She answers all questions and doesn't rush you. The office staff is friendly and accommodating... I never have an issue with scheduling either.. I hope Dr. Waldrop stays with this practice and watches my boys grow over the years! read more

They won't be in Douglasville much longer. While Dr. Flowers is very gentle and kind, the other male doctor is a mean, racist, old man. He doesn't like my child and is quite rude.We had seen Dr. Flowers for 6 visits, and on the 7th visit, he was unavailable so we had to see the other guy. He barely touched my son, and proceeded to berate us on our parenting. I am a professional; I work with children daily; and I take very parenting seriously. He is an a** and not worth remembering his name. I just know that we won't be going back. read more

We have seen Dr. Flowers since my daughter was born 4 years ago and he is GREAT! It is very difficult to choose a pediatrician since there are not many reviews for doctors in the Douglasville GA area. And, although we have occasionally seen other doctors in these past years, we have always come back to Bi-county Pediatrics and decided they are the best. Dr. Flowers has been patient both with out serious concerns and not-that-serious ones :) ; he carefully explains every issue that may come up during a visist. He spends a good deal of time with the patient at every appointment and is extremely detailed. I do not think I ever left his office with an unanswered question. My daughter absolutely adores him and the staff is super friendly, polite and accurate. They are great at accommodating emergencies and waiting time is reasonable. If you are looking for a pediatrician definitely give them a try! read more

just moved to the area and so far so good. was please with Dr. Flowers and the staff. everyone was professional and easy to deal with. Friendly and quick. That is what kids like when going to the Pediatrician. read more