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    BG Plumbing

    5.0 (1 review)
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    Plumbing inspection

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    2 years ago

    Billy shows up when he says he will, knows his business, and charges reasonable prices.

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (23 reviews)

    Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

    I can't be more disappointed with this company. Last Friday afternoon, five of the drain pipes in…read moremy home needed to be connected. They came quickly but gave us a shocking quote of $2,500. We were stunned. After Benjamin spoke with his supervisor, he came back and said it could be done for $1,250. But the price was still too high. Since we were in urgent need of water that day, we finally agreed to $820. That evening, after the work was supposedly completed, we discovered that all five pipes were leaking! We had no choice but to call Benjamin to come back and fix them. We scheduled for Monday morning, but he never showed up, saying he was busy with other things. He didn't come until today, Wednesday. We watched him closely the entire time to make sure the repairs were done properly and that there were no more leaks (though we're still not certain right after the repair). On top of that, there was another spot leaking from the top, which he ignored and didn't fix. He just said that the area was old and needed replacement materials, and that it would cost extra. We asked, wasn't this supposed to be included and fixed last time? We were very upset. Later, when I called another plumber, he told me I could try tightening that spot myself and showed me which tool to use. After tightening it, the leak stopped immediately--it clearly wasn't the "old materials" problem Benjamin had claimed. This company is extremely unreliable--their pricing is dishonest, their repairs are unreliable, and they don't show up on time. Everyone, please do not choose this company in the future!

    BG Plumbing - plumbing - Updated May 2026

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