I had to get certified and I was looking for an office that would work with my schedule…read more I searched around and this office came up. I called the office and the lady (Kiki) was very pleasant. She was willing to work with my availability which is a big plus because I have a busy schedule. The class was straight forward and we went over first aid, watched videos, went over questions and she took the time to answer all my questions. After, we went over CPR and it was nice to see the mannequin that connects to a smart device and tells you if you are doing it correctly or not. I will be honest, I wanted to cut the face off like Dwight in Office. I restrained myself! ! All in all, she is great and you can tell that she has a lot of experience. I highly encourage anyone to attend this office if you need/want to get certified. You won't be disappointed!

Unfortunately had to get re certified for CPR and first aid for work. These can be really boring…read moreand repetitive classes especially when you have to retake them every two years! The best part of taking the classes at 411 is the trainer, Kiki! She helps make the almost 3 hours (for each class) go by rather quickly and has some hilarious stories about personal experiences that keep it fun! They have all kinds of things you may need for your home/car/etc that can help prevent accidents from happening and then give you the training you need in case they do! Highly recommend checking it out if you're interested in safety classes or information!

Tyler is a great teacher! He takes his time to explain and answer all questions accurately and…read moreclearly. Thanks for making recertification easy!

From the owner: CPR/AED Training in-office and classroom settings in the Des Moines area. We have provided…read moreservices to health/child care professionals, aquatic employees, community members, schools and families in the Des Moines area. Based on the American Heart certification system, training is available for various levels of CPR including skills for Infant, Child and Adult, AED, First Aid, and Bloodborne Pathogens. Gain the confidence you need to assist your patients, clients, family or friends in potentially life threatening emergencies!