IF YOU HAVE DISABILITIES DO NOT GO TO CRUNCH. THANK YOU A.. WHO REMINDED ME OF THAT THIS MORNING…read more
Maya Angelo has a saying "when someone shows you who they are the first time, believe them. That is so true. Crunch Fitness on 1038 Flatbush showed me before what type of business they were, the same Manager is there, who previously when I had concerns and asked to speak with her, she was always in a meeting and never made time to speak with me. The District Manager never reached out to me also. They were all invisible running this Huge Corporation called Crunch Fitness.
I am the first to admit I was wrong to have gone back there. But, you give people a chance and hope for the best. Never, Ever again. I Went to Crunch Fitness this morning, I greeted the person at the Entrance desk with "Good Morning". I clocked in and proceeded to the Elevator and did not notice at first that it was out of order again. That is nothing for many because they will climb the steps as another form of exercise but for someone like myself who has implants in both my feet, bilateral knee replacements, total reverse right shoulder replacements, cervical stenosis implants, my entire left leg has Numbness and weakness because I have major problems with my back of which I will be having major surgery in September. My coordination is off. I move slow because my gait is unsteady. For that reason I use a small Shopping Cart to put my Gym bag in and to help steady my gait. My shopping Cart is small. I bring it everywhere with me. Whenever I, go to Crunch Fitness, I take the Elevator to the lower lever, put my small shopping cart in a corner and take the Elevator up to the second floor to use the Recumbent Bike and Treadmill. I do, what I was instructed to do in Rehabilitation. No one in the pass has never "Told me, I can't Bring My Little Shopping Cart" to help me ambulate and carry my things in. My shopping Cart has never bothered anyone.
But this morning when I went back to the front desk to inquire about the Non Working Elevator I was made aware that I was not allowed to bring a Shopping Cart. I made the individual aware that I was using it for my safety and stability. But that fell on deaf ears.
I asked how soon the Elevator was going to be repaired and I got a response of "I don't know". I was further told that the Manager comes in at 8 am and I can come back and ask her any questions. I verbalized that in the past the Manager never had time to speak with me to address my concerns. The Manager was always in a "Meeting". The response I got was a shoulder lift. I asked for the District Manager's Name and Phone Number. I got a response of I don't know who he is and what's his phone number". I verbalize to this young woman that in my line of work when I precept New Nurses, I have told them learn everything about your job and the people who are in charge. It will be to your benefit.
After working for many years and dealing with people's personalities either medically and socially. I observed this young woman had an attitude. I address her as I would address anyone professionally "Ms Amy" and told her that I want to cancel my membership. She hesitated at first to my request and then started the process. She addressed me as "Elizabeth". I corrected her and told her address me as Ms Elizabeth, in the same professional manner I addressed you. She pointed her face to me and said "I, am not a Ms", just Amy. Wow, who train some of these individuals for Customer Services.
My last words to her was I wish you the best and hope you never get any physical disabilities but you don't know what others go through and how they feel and you don't have a nice attitude. I could she did care. But with everything I don't blame her because everything Starts from the top, if the District Manager and Gym Manager never reached out to address my concerns in the past and will do nothing now, it leaves the door open for staff to behave anyway they want and say what they want because they know their will be no repercussions for their actions.
NB
I was a member of this Gym before left because of Elevator issues and my medical issues of which, to have surgery again not by choice but necessity. I came back and joined Crunch fitness - Question- should I not have been oriented to the Gym, equipments and shown around. Should I been given the Tee Shirt that is promised to you when you join the Gym. Nothings was done or given. I am over Crunch Fitness.
AMY MADE A FUSS WITH ME FOR MY LITTLE SHOPPING CART TO HELP ME AMBULATE AND HOLD MY PERSONAL STUFF, BUT WHEN THE TRAINER WHO HAS HIS LARGE SPEAKER BLASTING MUSIC IN THE MIDDLE OF THE TREADMILL AND OTHER MACHINE, ALONG WITH MATS AND WHATEVER ELSE THEY ARE USING, NO ONE COMPLAIN. THE LOCKER ROOM SMELL OF URINE. THE GARBAGE RECEPTACLE THAT IS PLACED NEXT TO THE TREADMILL ON THE FAR RIGHT THAT MEMBERS SPIT IN, IS DISGUSTING.
MS. AMY GO MAKE ROUNDS AND SEE THE REAL ISSUES NOT MY SHOPPING CART.