Now called, The Fresh Fold NY, the machines are not working as advertised. Used one of the largest…read moremachines today and set the wash temp to cold. Put the coins in and when the machine was going into pre-wash, i felt the water and it was warm/hot. the Korean woman said those large machine only do hot and warm but the cloths will not shrink. well, the water is only hot as i found out later during rise. i had shirts that were to be washed in cold and low temp dried. when it came to the drier, i set it to low and entered 48 minutes. I left and came back after it stopped and the cloths were hot. so the low setting was really hot. the machines here are broken and they dont fix it or label it. ow and behold, the shirts shrunk. needless to say, i will not be coming back here any more. by the way, the owner, Mike V who wrote one of the reviews below was there and said nothing.

one word to describe this establishment: RUDE! The last wash is posted @ 7:30 (they close at…read more9:30pm) I walked in at 7:35pm with one bag and I was refused service. I explained I only needed a wash and I would not be drying and I was still refused service.

Lady who works there follows you around thinking you are stealing her dryers. This lady followed me…read moreoutside to make sure I gave her 2 dollars cash for the dryers even though I put quarters in the machine. There is no signage in the front that says payment for dryers must be made to owner. She accused me of stealing $2 worth of hot air and refused to give me back my quarters I put in the machine and told me to go ahead and call the cops on her. She is a beast.

Large facility with a ton of washers and dryers. A good amount of washers have an "out of order"…read moresign on them which can be inconvenient when there's a lot of people washing clothes on the same day. Could use a good cleaning and a little facelift. Other than that, great price for the large triple load washing machine and dryers. Will return.

This is my favorite laundry. It has a large parking lot and wide space. It's very clean and has…read morelots of wash machine and dry machine so nice.

The place is big and clean, they have many laundry machines. So it won't be crowded. The staffs…read morework there are also very friendly, they offer very nice services. I will definitely go back there often in the future.

Want to rate this a 3.5.m due to pricing…read more Pro: These are newer machines. It's spacious and big and has all newer laundry carts. Looks clean. Con: very pricey. Typically small machine is $2 to $2.25. This place is $3.50 Typically dryers are $0.25 for 8 minutes, some place you can even get for 10 minutes but here it's 6 minutes.

I come here b/c its local to my job and convenient. My wife thinks the clothes smell better than…read moreother places. NAVY WATER!

Every single time I come here and drop off 30 pounds or 40 it doesn't matter in 2.5 hours literally…read morethe clothes are done and ready to be picked up. The owner is a good guy. I will keep going here no matter what. Also if you drop off before 3 it's the same day pick up

Love this place!! The owners are super friendly and always greet with a smile. No matter how much…read morelaundry I drop at this place, they're always done within a few hours. So awesome that they text you when it's done - great touch. Crisp folding too!! I only bring laundry 2-3 times a month around Westbury but when I do, I always go here!

I had an issue here earlier and it was handled very professionally by the owner. His customer…read moreservice and response was timely and appropriate. The laundromat is nice and clean and the machines are kept after very well by the staff Brandy and Michelle are amazing

It's a very good laundry mat but can be very crowed. It is cheap and affordable. Snacks overpriced…read moreand so are drinks. Food or cooking above the snack to try to make you hungry. This time I went it was playing ai pop songs but this place is always under new management. The bathroom has a key that I hate very much. Laundry dryers take too long. A lot of places around to go to though.

I would give zero stars if I could. All the washers are rusting and damage your clothes, the dryers…read moreare all out of service and need maintaining, and the staff is unhelpful and rude. I asked the woman on staff on December 5th in the afternoon for change for $20 as I didn't need $20 worth of coins. She advised me she does not have change and they're never allowed to give change. I know this is false information since the other staff members have given me change before. She was rude, unwilling to help and told me to go next door to the Chinese restaurant for change. Why are you depending on ANOTHER business to help fund yours? It's illogical and she should not be in the customer service field.

Hours of operation totally FALSE. Their site says 11 pm & sign on door says 10 pm. Tonite I…read morewalked over at 8:15 pm exactly, door was locked, & when worker showed herself wouldn't let me in !! This is third time I've walked there between 8:15 & 8:40 & door is locked with lights on inside. Other times been there, employee locking door not long after 8pm when every time but once suppose to be open til 10pm. Listed hour should be changed, at least with current staff.

I use their drop off and pick up for laundry, which costs $1/lb. It's more expensive than other…read moreplaces in Queens, but some of the bad reviews of the places in Queens scared me off and I decided to come here because it's close to my work and I was recommended this place by a coworker. Service has been good, and the folding has been decent sometimes, and great other times... I think it depends on who folds it. This would be five stars if the folding was great every time. Overall, happy with the time it saves me and I'll definitely keep going.

I understand dry cleaning is expensive but $220.36 for 11 Old Navy and GAP maxi dresses is…read moreexcessive!

I'm currently dealing with a water leakage issue at home, so this place was a lifesaver! I love…read morethat they are open until 11:00 PM. The facility is spacious and clean, and it's so convenient that you don't have to use coins just a card. They have machines with different weight capacities (4lb, 6lb, and 8lb) to fit your needs. The staff was very friendly; they greeted me when I arrived and said good night as I was leaving. I highly recommend this place! Estoy lidiando con un problema de fuga de agua en casa, así que este lugar fue un salvavidas. Me encanta que abren hasta las 11:00 PM. El local es espacioso y está limpio, y es muy conveniente que no tienes que usar monedas, solo una tarjeta. Tienen máquinas con diferentes capacidades de carga (4lb, 6lb y 8lb) según lo que necesites. El personal fue muy amable; me saludaron al llegar y me dieron las buenas noches al salir. ¡Recomiendo mucho este lugar!

The best and so happy a local laundromat for this neighborhood is back!…read more Brand NEW machines that hold 14 loads (yes, really). Everything is card-based, no coins, which is nice. The staff (Maria & Raquel) are SO helpful. While I have a washer & dryer at home, they cannot handle our comforters, sheets, etc. so I drop them off here. Prices are fair. They're always ready within 24 hours. You get a CC receipt and that's what allows you to pickup your laundry. There are TVs and music, along with drinks and snacks, in the event you want to hang out and do your laundry.