1. Best Western Edgewater Inn

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    Edgewater, FL

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    Best Western Edgewater Inn

    3.3 (20 reviews)
    ModerateHotels
    Open • Open 24 hours

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    3 years ago

    Helpful 12
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    8 months ago

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    2 years ago

    This place was spotlessly cleaned everyday!! The staff were amazing, very courteous and helpful!! I will be back!!!

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    3 years ago

    Good clean hotel with helpful staff! Could use a gym but besides that it's been great!

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    4 years ago

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    5 years ago

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    6 years ago

    Hotel was spotless, service was excellent. Had any request for extras taken care of within minutes. Very accommodating.

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    9 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    Ask the Community - Best Western Edgewater Inn

    Review Highlights - Best Western Edgewater Inn

    “They offer breakfast and have a staff member inside to help people with whatever they might need assistance with, as well as keeping everything stocked, and clean.”

    Mentioned in 2 reviews

    Read more highlights

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    Inn on the Avenue - Santa was here with Alfred

    Inn on the Avenue

    (24 reviews)

    We stayed at the Inn On the Avenue on Friday, November 14, 2025. We needed a room for one night…read morebetween resort stays in New Smyrna Beach & Ormond Beach. I didn't want to devote any time to this review over the holidays and while family was in town but, I was reminded of this unfortunate experience and felt I really should leave this review. We were rudely awoken at 12:45am by a drunk couple that was loudly clomping up the stairs and screaming at each other. The woman was shouting "Your F-ing big ego!" They stood right outside our door shouting, F-ing this and F-ing that. They finally made it to their room and continued fighting for the next couple hours. So, we were awake for at least 3 hours. A sign inside the room door listed the management number to call or text in case of an emergency. Finally, at 1:54am, when we couldn't take it any longer, I texted management but got no response until a 6:42am text of, "We apologize for this." At breakfast the next morning, Carole and Angie did apologize. Carole said that she did not hear the 1:54am text. They made light of the incident and said they couldn't have done anything anyway since the police won't do anything when the drunken guests are screaming inside their room (by the time Police would've arrived). I would expect more from management at a hotel so, why not at a Bed & Breakfast? Carole and Angie even joked about the time another guest actually called the police over drunken, disorderly guests. We did not find any of this amusing since we were really tired after our sleep was disrupted for hours. Upon expressing our dissatisfaction about the middle of the night debacle and requesting at the least, a one-half comp for the night, I was offered a discount on a future weekday stay along with much attitude from Carole via several texts as she couldn't understand why we could be upset. When I responded to an email soliciting a 5-star review, the owner, Allison Witherow, replied "we can offer a fully complimentary night's stay for the future on a date of your choice. Because your original reservation is several weeks in the past, this is our standard procedure in lieu of a refund." I addressed the matter on check-out day but, now time is the reason for refusing to issue the refund. I would not consider returning to this Inn after this experience. Unfortunately, our plans for the check-out day were ruined as well since, we were dragging all day after not getting the proper rest overnight. If the "Bed" portion of our visit hadn't been such a fiasco, I wouldn't even mention that the breakfast was a disappointing, half-hearted effort. The Italian omelet was microwaved (not kidding) scrambled eggs on a thick slice of rock-hard Italian bread. I suppose the earlier seating got the fresh omelets. So, if your goal is to hit the nightlife on Flagler Avenue and mix with the nightlife to all hours, the Inn on the Avenue is the lodging for you.

    My husband surprised me with a night away from our newborn here and for our anniversary. Everyone…read morewas soooo incredibly friendly and the hospitality was 5 star. We stayed in the Starfish room. Loved all the decor and attention to details. We also loved making pancakes in the middle of the table the next morning for breakfast. So cozy and homey. We will be back!

    SpringHill Suites by Marriott New Smyrna Beach

    SpringHill Suites by Marriott New Smyrna Beach

    (45 reviews)

    $$

    Fast and easy check-in, with cordial and professional approach. The hotel has a covered parking…read moreexclusive for guests, A-plus for that! The hotel is in the heart of NSB, beachfront (literally steps away!) You don't need to move your vehicle because bars, restaurants, souvenir shops and even ice cream places are very close to the hotel. The rooms looks like they have been updated recently, excellent A/C, comfortable beds...water system is kind of weak but at least there was hot water...elevators and hallways impecable (something hard to keep because of how close the beach is). Staff very friendly, but at the same time with a lot of courtesy... Fully recommended!

    Stayed here for the second time because it is a great location. But our experience left something…read moreto be desired. As with the first time, the staff is helpful overall. Our check in experience was smooth and despite some critiques in reviews, they do make clear on the website that there is a parking fee, so we were not surprised. Our first room was musty/mildewy but we sort of expected that given that it is right on the water. The air conditioning unit was so incredibly loud we didn't sleep the first night. I attempted to report it early in the day and again in the afternoon. I approached the front desk that evening and was told they hadn't found anything wrong but I could come back if it was still an issue. Eventually, they offered a new room. Still mildewy smell (even after the lovely staff tried to deodorize) but the AC was less noisy (ish). It's too bad it took 3 points of contact to even get an update let alone an offer to move. There are definitely some updates/upgrades needed in this property. The beds are really uncomfortable (hard, bumpy). The rooms are spacious enough and mostly clean but the shower was dingy and the room floors were definitely not clean. The TV is quite small and you have to turn it to face the bed or the couch. The breakfast is quite meager/sad so we didn't bother with that (oatmeal, toast, cereal, eggs, sausage). We were told we had late checkout to make up for the inconvenience but apparently that was not in the system so the housekeeping staff knocked on the door at 11am, so we just packed up and headed out. I shared my room experience with the front desk upon checkout and they gave me a small credit but no where near what should or could be done to ameliorate the situation (not even half a night's worth in credit). The staff were nice overall and while we expect older beach buildings to have some challenges, it is really time for them to update.

    The Riverview Hotel & Spa - Love the chandelier lit hallways!

    The Riverview Hotel & Spa

    (82 reviews)

    $$

    Most every holiday we make reservations to eat here with my family it's my parents go to spot and…read morenow they take their great grandchild. They're family friendly. Customer service is great and the food is great.

    I am 63 years old. Have travelled extensively. Have never had an experience like this in my…read morelifetime. My husband and I were on a mini getaway and we booked here for three nights. Their website was confusing so I called the Inn to see what rooms were available for our visit. He explained that there was a third floor suite still open so I asked if I should just book it on the website to avoid having to spell out every required detail to him. The person said yes and so I proceeded to do it. I got a confirmation but like the website it said waiting list. I've never seen a property of any kind use this terminology. Because I just spoke with a rep of The Inn, I assumed everything was OK. After a long drive, we finally arrived and I went to check in. The woman put our name in the computer and she looked up at me confused. "Can it be under another name?" As she continued to stare at the computer I said look you don't have our reservation right? And you are fully booked correct? She said yes. I'm like why are you wasting my time looking at the computer if you have no resolution to this problem. I showed my confirmation on my phone and she said well that just means you got on a waiting list. I was like WTf? Seriously. If you are using such an absolutely convoluted process, why don't you follow up and tell guests that they cannot honor the reservation BEFORE they make the journey to get to your property? As we left in frustration, she said "have a nice day." It was clearly a facetious statement, which just added to our frustration and anger over this event. We were 7 hours away from home. It was 3:30 pm on a Saturday. What in the world do we do now??? I started looking for alternative lodging. It took a long time, and we paid well above our budget, but we found a property in Daytona Beach. Frankly, I couldn't believe the high ratings after seeing The Inn firsthand. It was literally squeezed into a tiny patch of land next to a major 4 lane bridge. It was nothing like what was described in the reviews. You folks are not fit to manage a place like this. We will never ever consider your place for future lodging and will inform as many people as we can to avoid your business.

    Best Western Edgewater Inn - hotels - Updated October 2026

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