they are bunch of lying ass people tried to say we smoked in the room when we didn't and charged me for it. I wouldn't mind paying the extra charge if we had actually smoked in the room but we didn't.. will never stay here again and would not recommend to anyone. read more

Not the type of hotel I'm used to from Best Western. Yes, they had ample parking and they were in the same plaza as a CVS, which was a godsend for me, but this is where all this ends. This was small. Two stories. We were on the second story and you could hear every single noise. It made getting some sleep difficult, more so as the next day we had to drive to Tampa (which fortunately for us was not that far away). The bed, too, was hard, and the room itself was cold, so cold that even tinkering with the heating controls didn't seem to help much. The plus side in all this is that it was fortunately only for one night. I don't think I could stomach a longer stay. I usually have nothing to bad to say about this chain, but this particular location definitely has some kinks to sort out. read more

This place was spotlessly cleaned everyday!! The staff were amazing, very courteous and helpful!! I will be back!!!

Good clean hotel with helpful staff! Could use a gym but besides that it's been great!

Just your run of the mill cheap hotel! You know the kind where the owner lives in the hotel, it's full of contractors and there's a liquor store walking distance away? This is it! When I pulled in and realized the mistake I made, the owner was unmoving and would not help us at all! read more

Reunion of sorts here this week. The hotel staff has been great. All of the rooms we reserved were ready for us and extremely clean. Rooms has a small microwave and fridge... no freezer though. The AC units in our rooms worked... well. Almost too well if that is a thing! Still no housekeeping at this point (June 2021). They did have breakfast but you had to order it and take it back to your room. We had food with us and that seemed like a hassle. read more

Hotel was spotless, service was excellent. Had any request for extras taken care of within minutes. Very accommodating.

Wow!!! What a amazing stay here.... The cleanness, the comfort, the relaxation of it all was a A+ the customer service was perfect it was 1,2,3...the room key!..I was tired and crunchy and the last thing I needed was attitude from a stranger.. I WILL for sure be back ... read more

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No Direct TV available in the room, hence no TV in the hotel because of rain. Front desk says this is just what happens "sir" when it rains. We will not make any adjustments to your bill "sir." Pee in toilet when we got into the room. Not happy so far with this choice of hotel. read more

I stayed at the Edgewater Best Western on June 24/25, 2014. I had a non-smoking King room (221). The rate at the time of my visit was $94.99 +$11.87 tax (12.5%!!) per night, or roughly $214 for both nights. The drive from the hotel to New Smyrna beach was about 15-20 minutes, and to the National Seashore about 25-30 minutes mostly due to really slow speed limits (25mph). There is an Auto zone right next door on one side, and a large CVS pharmacy on the other. Several restaurants deliver, with maybe another 5 or 10 with drive thru's along the driving route to NSB. There are at least 10 sit down style restaurants within 2 miles of the hotel. Pretty decent location, especially if you want to be close to the beach, but not right next to the touristy crap or night-life. I was visiting the Cape Canaveral National Seashore, and though there were hotels closer, I liked the reviews for this place. They were 100% right in saying that this is a well maintained hotel. When I first entered the room, I noticed a pleasant scent of what can best be described as 'clean'. It was an air freshener of some sort, but wasn't noxious at all. As soon as you notice it, you don't anymore. The bed was super comfortable, with 4 pillows (though I used mine from home). There were 3 wall lamps, 2 floor lamps, and a ceiling light near the door as well as a good sized window for light, which was plenty. The TV was a newer LG model that looked to be about 27", but I didn't really watch it much. The carpet was standard hotel issue, and clean as were the 2 nightstands, TV stand/dresser combo and coffee table which was in front of a decent sized couch. There was also a small bench, a couple padded chairs and a desk to finish off the furnishings. The bathroom was pretty standard for newer hotels, and the towels were fluffy and absorbent. There was a closet in the room too, along with a hair dryer and coffee pot (with 3 regular and 1 decaf pouch, and 5 accessory packs). The internet connection was free, and fairly fast (3 bars, sometimes 4 on wireless). The only negatives I can note is the lack of snack machine and ice machine on the second floor, though there was a can soda machine. There was also the noise of slamming doors all evening and starting very early in the morning. This could easily be mitigated by putting in some foam or rubber stripping on the door jambs. A lot of the door slamming was from a storage room located 4 feet from my room door. All-in-all, this was a pretty decent hotel, and for the proximity to the beach a fair price! read more

While it was clean....it was by FAR the WORST bed I have ever slept in!! So uncomfortable I was up all night! Thank God this was just a one night stop! read more

I'm not sure why the rating is so low here. You get what you pay for. They don't pretend to be something they are not and the price is an equal value to any other 3 star rated hotel. I've stayed here a couple of times and when I come back to the area, I'll be right back to this hotel. The staff is friendly, helpful and attentive. They offer breakfast and have a staff member inside to help people with whatever they might need assistance with, as well as keeping everything stocked, and clean. This hotel is very quiet and sits a good ways off the highway as to not bring any of that noise in. There are stores within walking distance for pretty much anything you need, as well as a dunkin doughnuts and a chick fil-a right across the street. I remember before this hotel was built it was just grass, I'm happy to see that Edgewater has a nice chain hotel in the area for people to stay at. read more

I stayed here several nights while in the process of moving the last time with a broke knee the hotel owner was working the front desk when I slowly crawled in with much pain he was very nice got me my room and checked me in over the phone in the roo so that I didn't have to stand. The rooms are very clean and nice. About 2 hours after I checked in he sent another clerk up to the room to check on me with ice and even ordered extra take out and had it brought up do I didn't have to move much for dinner! I was very impressed with how much they went out of their way to help me. read more

They Need a disclaimer for rooms that aren't smoke free!!! I can't believe this hotel charged me $237 for a smoking room! I have asthma and I think I might have an asthma attack tonight unless they switch my room with a non-smoking! The lady at the front desk was very nice but at no point we're we ever alerted about our smoke-infested room from the time of booking until we got to the room! read more

The rooms are nice and clean with a friendly staff...except for the sour-faced owner woman that lives in the hotel...jeez! The Indian owners must live in the building because delicious food smells permeate the halls! I wish that they had food that good at the local restaurants! Well, the walls are not very soundproof so it's a bit noisy, but they offer ok free breakfast. Oh, they don't have hd tv and several stations are fuzzy. Overall, this place is decent for the only hotel in town. read more

nice, thick towels, plenty of lighting in imp areas, desk, nightstands, behind large chair, over tv table; 1 btl of water, 1 bag of amos choc chip nice property. awesome thick towels. plenty of lighting in the important areas, desk, nightstand, behind the easy chair, over the tv table! we're diamond members, so they graced us with one bottle of water and one bag of chocolate chips cookies -- for the two of us...i guess, that's a good thing. best part (not) was the recommendation the clerk made for us to eat at peggy's country chicken down the road...omg. the worst meals we have had in a l-o-n-g time. read more

Super clean and very well maintained! As the only game in town I wasn't expecting much but I was pleasantly surprised. I did a prepay reservation because I was sure I was going to need the two rooms for three nights. At about $100 per room per night I though it was a great deal. Staff is friendly and guest rooms, public areas and the breakfast room were immaculate. It's one of the nicest mid range motels I've stayed in. Highly recommended. read more

This is my new first choice for lodging along the space coast. We spent 3 nights here during Hurricane Matthew (Oct 2016) and J.J. Patel and his staff were superior innkeepers. Being just blocks from the end coordinates of a region wide evacuation area, Mr. Patel offered guests the option of checking out with his help to find accommodations further inland or we could stay with the understanding that there was a 100 % chance that power would be lost. He then moved his family into the hotel with the half dozen remaining guests and let his staff have two days off to take care of their homes and families. We all survived the 28 hours without power in a safe strong hotel with Mr Patel and family doing continuous security checks of the building and grounds. This is not a beach resort with a long list of onsite activities but it is a clean, newer, reasonably priced hotel with a nice pool, plenty of free parking and within walking distance of restaurants and grocery store. read more

it is very disheartening when yu are charged incorrectly to be told we cant help you with that or even attempt to try . that is the first thing that went wrong , where is good customer service , the manager mr patel just states at you wit a smirk on his face. cheryl was pleasant and nice , just they do not know how to go out of there way to help you , as i was trying to get my bill straighten out another customer came up just checked in, i was standing there heard and seen the whole thing , : he stated to cheryl our room is full of smoke it is a non smoking room , she goes and gets this can the label all torn off and told him to spray this in the air vent , now mind you they hae small children , and the room should have been tended to for the smoke ***and her resonse should have been let me check this out for you to see what we can do , not give a can of chemicals and tell him to spray in vent , well when i got upstairs he was across from us an again telling us the whole story again i told him i heard all of it , when i checked out i mentioned to the manager j patel again just a smirk smirk face , how sad . they have no idea how to assist their customers in the right fashion if they did it would get a great score , room was clean & comfortable , morning breakfast ok , bacon very greasy and not cooked enough . in my book when i see things like this happen with the an of spray and the manager doesnt even seem to care , and room overcharged your score goes down , as i stay in alot of best westerns . read more

Get what you pay for... Not! I paid for a NON-smoking room, even stressed to the 1-800 required reservationist. After traveling all day, we booked this room after seeing it on trip advisor as available. We looked originally for a king size bed, all they had was a smoking king room. I said specifically, err definitely need a non-smoking room. They had a double queen non smoking room, which we booked. Except when we showed up it was a smoking room!!! I don't judge smokers, but if your not a smoker sleeping in s smokers room just does not work. The hotel staff blames it on the reservations. However, they only have what information is listed by the hotelier. By the time we showed up and complained it was after 11pm. They offered to cancel our room, but seriously who can get a room after 11pm. I would have rather got what I paid for. Otherwise the hotel is base model best western. Dbl check all your paper work, and call the hotel after booking on the national line. #can'tbreathe read more