This is probably the best "big box store" for mattresses in York. Ask for Jim, he managed to help…read moreme find the perfect mattress and base combo to meet my medical and comfort needs while keeping it around my budget. I found what I wanted after only about an hour of looking around, and it probably would've taken much longer if I went to any of the 30 Mattress Warehouses in the area. Big shoutout to Jim, I hope he and the store are both there when I need a new mattress however many years from now.

Mattress firm is exceptional! If you are looking to purchase a bed this is the only place in York…read moreto go! There prices were great, the staff was friendly and boy did they make it easy! Also the work they do in the local community , and for the foster kids is admirable!

We just bought a mattress from Anthony. He was very kind, answered all our questions and was…read moreextremely knowledgeable. Overall he is a great human and would recommend to anyone!

This store has a professional staff that helped us get the best price possible. Tucker was great to…read morework with and the rest of the staff helped us with care when Tucker was not in. We bought the Purple 4 and it was delivered yesterday. The bed is amazing and after one night, our pain is reduced considerably. Thanks guys!

This was the easiest mattress buying experience! Ginny really knows her stuff and helped me pick…read morethe best mattress for my needs.

I called on a Friday, explained what I was looking for and overall it was the quickest and easiest…read moreexperience I have ever had getting a mattress. Ginny was really helpful with the entire process. I will be coming back here when I need another mattress.

The staff at the store was amazing! We went in to buy a couch and they were super friendly but…read moredidn't hover. The ladies we patient and kind while we went back and forth on what we wanted. Thank you so much, so excited to get the new couch today!

Yorktowne Furniture Co. (AKA Hakes Furniture Store from the past) is by far the best furniture…read morestore we have here in York County Pa. Add them to your list the next time you're looking for furniture! Here's why...Shopping at any store (for anything) is only as good as the Customer Service. The first thing that's noticeable is "Mom & Pop" atmosphere, but not in appearance. No its in the greeting, the welcome, the smile, the helpfulness, the patience, etc.etc.etc! The thing we appreciate about shopping Yorktowne is they allow you to explore without rushing you OR without feeling as though you're being pounced on before you're barely in the door. The point is, they have it all. Not only when it comes to Customer Service but also their furniture. They have many different styles and different levels of quality and price ranges. We love that the store is still family oriented upholding the kindness of original store atmosphere which has been in the community for many many years. Jess, her Husband and Son are incredibly kind and helpful! Thank you for making our purchase a pleasure and for being patient as we were trying to make our decision. You're all amazing, and it was the best experience we've had in Customer Service for some time. If that isn't enough, when we called to make a time for delivery, I had the most amazing and fun conversation with a lovely woman (we haven't met yet) as we talked and made a date for delivery. She's a great addition to your team, I appreciated her fun loving personality, she's perfect! AND--we certainly will not forget the young men who made the delivery just as pleasant as the first step in the store. They were very personable and friendly, so thank you guys for closing our experience with your pleasant and professional service! "Rare" is an excellent word (in this day and age) to describe our experience at Yorktowne Furniture, Co. We can't say enough good things, can you tell? We love our Sofa!!! Terry & Vicki K

Don't really know what store my mattress came from…read more I ordered it online somewhere in Maryland , can't find where you can just review the delivery service offered, just wanted to let everybody know that the delivery service is horrible they call it white glove two men came in my house I asked them to put booties on they took their dirty shoes off and walked around on my wood floors in sweaty socks which left footprints on my wood floors, then they proceeded to put one of the mattresses up against my white drapes and they got dirty and broke hardware .The whole time they were here all they did was laugh I think it's disgusting to have somebody walk with smelly dirty feet in their socks on my carpet in my bedroom to say the least it was absolutely disgusting!!! customer service was only interested in pictures of drapes and the footprints seriously? I already washed and floors , the expensive drapes were already in the cleaners , she didn't even say they were sorry and if that wasn't enough the two or three hour window is a joke 45 minutes before the delivery hour started I was in the shower they texted me we will be there in 11 minutes you have to be kidding me!!!! had money ready to tip them which they did not get they just didn't seem to care I don't appreciate that

My husband and I bought two mattresses from this store. We exchanged both of them. The one mattress…read moreis ok but the other one causes me to have back pain. It was very expensive and I have no option to return it. I feel like there was not a lot of help in directing us to a usable mattress. Very disappointed.

James was awesome! Me and my friend came in yesterday and we're met with a very helpful, friendly…read moreface (or eyes I guess lol)! He asked all the nessesesary to help find my friend the perfect mattress. He also took the time to anwser all her questions, and went out of his way to get her the best deal. 100% ask for James when you go in!!

Patti gave us excellent customer service and made sure we were completely Satisfied. We had an…read moreissue with our mattress that we purchased at a different store and they did not offer any help to solve the problem. But Patti took care of our problem. I will not go see anybody else to buy a mattress other than Patti.

Gardner's really sets the standards on what customer service should be. Buying a bed can be a…read morepretty intimidating and confusing purchase, luckily their staff is super knowledgeable and very patient with helping their customers. I was in and out in about an hour. They have a huge selection and various price ranges. Their delivery service is also top-notch. I highly recommend their business. 5 Stars!

Great staff. Great selection. Very helpful. Highly recommend. They go the extra mile.read more

We were very pleased with our mattress shopping experience. Drew spent a lot of time with us and…read moregave us personal attention. His knowledge of their products helped us make a decision. We're looking forward to the arrival of our new mattress.

My father needed a new bed. He went to the Westminster location and dealt with a manager named…read moreAnthony. The worst human being on the planet. Rude and nasty. He ordered the bed in the middle of May 2023. There was a mix-up and when the bed was going to be delivered. Nobody was home when the bed was delivered. My father called the store to talk to Anthony and there lot of screaming and being cussed out by Anthony towards a Retired military senior citizen. I am the daughter and heard the whole conversation on the phone. The last statement made to my father was fu$^ you we will return your money. So, my father and I went back into the store to get the delivery date straight. Anthony was not there that day. It was good day. Dealt with a young man and he helped a lot. New date and paid an extra fee for them to take the old bed away. Finally, the bed was delivered in June 2023. Wrong box spring but the mattress was correct. They would not take the old bed. No credit was given. Called the store and was told to wait 30 days. 3RD time to deliver the bed and it was still wrong. Refused delivery. This time grandson went into the store to get the correct box spring. Paid the fee for delivery. Box spring delivered in Aug 2023. I always thought the customer was right. I will never buy anything at this store. WORST CUSTOMER SERVICE. NO RESPECT TO SENIORS. OR NO HOME TRAINING !!!!

Great Store - Great Owner - Great Prices. This is a great store with super prices that is way less…read morethan the big stores. The delivery was on time and quality of mattress is excellent. Don't rely on the exterior of the store to gauge how much you will like the selection and service. Huge shout out to Russell and his daughters for such a positive experience - I wish all stores were this good.

Russell exudes "let-your-hair-down" trustworthiness and honesty. While the store isn't large, the…read moreselection seems to cover the needed levels for genuinely discount bedding and quite good service--including same-day delivery (possibly morning, too). By definition, this isn't luxury, but there are name brands and the store serves "discount" the way it should be.

Mike was very helpful once again, this time he helped us thru a warranty claim replacing a…read moremattress. He pleasantly went the extra steps to help our son make the right decision on something new.

I went in today and Mike helped me find a good mattres that kept me in my budget. I looked at…read morethree. I returned a few hours later and bought the one best for me.